Billards and Barstools

Great people to deal with, straightforward, helpful and courteous.

My friend and I went into this place looking for a dartboard cricket scoring chalkboard in black. The gentleman who started helping us was looking through his stock for us and couldn’t find what we were looking for. (My friend had purchased the exact thing we were looking for at this store about a month prior.) When the gentleman went to ask the lady behind the counter for additional help, that’s when our adventure in sales-​prevention began. She flippantly responded that if it’s not out there, they don’t have it. To which my friend responded and said he had purchased the exact board we wanted about a month ago. She then responded, without turning around to address us, that it would have to be put on a special order, and that they had to order at least $ 500 in merchandise to place the order. I asked her, «well, do you want to?», wondering if she would actually make an effort to help us get what we were trying to get. She then responded that she was helping 3 people at the same time. I personally don’t care if you’re helping 10 people at the same time… you can still be friendly and ask us to wait a few minutes. The gentleman who actually wasn’t a sales-​prevention specialist told us about a couple other places to check. I couldn’t believe that we were treated as though we were bothering her and it was obvious she didn’t want our business. So, she lost 2 customers for life. It’s a shame, because they have good inventory. The friend I was with actually then took the opportunity to tell this lady that he had been in 4 times before and she treated him the exact same way, and it was annoying. I DO NOT RECOMMEND SHOPPING HERE UNLESS «SMILEY» ISN’T THERE. I WOULD RATHER DRIVE 20 MINUTES FURTHER TO GET GOOD CUSTOMER SERVICE.

I personally haven’t purchased a pool table from here but my parents did when we were children and honestly through the beating we put it through I can definitely recommend.
The reason I’m writing is because if ANYONE is looking for barstools… THIS is the place to go! The quality is A+ and their ability to allow you to have custom, well-​built products in a timely manor isn’t comparable! Definitely recommend!