Biggs Harley-Davidson

Buying any large purchase is hard enough but when you have sales people trying to shove numbers down your throat it makes it worse, when I came here that was not the case.
I Had a appointment with Cody and showed up a little late, he didn’t have any problem with that and right away asked me questions about what I was looking for, took me on a couple test rides and made sure I understood my choices, not once did he pressure me and make me feel uncomfortable, and when push came to shove I gave him numbers I thought he couldn’t get, thinking he would try to get me around that area in payments and what do you know this man worked magic and got me what I wanted, no back and forth negotiations or desperate tactics, he just did his job and put me on a brand new bike, I recommend this place to any Harley buyer…

Ask for Cody Hogan!!!
I picked Biggs Harley because I took my riding course through them (which was awesome). Highly recommend!
Initially I began looking for a bike online (like most people) and once I thought I was ready I filled out an application, etc., etc. I called in and ended up speaking to Cody Hogan; however, I realized I was not entirely ready to buy.
This is what I appreciated about Cody… He didn’t pressure me, give me a hard time or call me several times after. He gave me my space which I appreciated so much that when I was ready the only person I wanted to to was Cody.
I’m writing this recommendation very late but if you go to Biggs find Cody. I was and still am a new rider but during the test rides and buying process he made me feel at ease. I had gone to San Diego Harley and the Sales guy didn’t even want me to ride it off the parking lot because I was a new rider. I felt embarrassed by that and disappointed.
Cody on the other hand told me to go bond with the bikes. Take off and enjoy it. I test rode 3 bikes and fell in love with the last one. I love my bike, satisfied with what I paid and enjoyed the entire experience. It’s the first time I can say I enjoyed the staff and my sales rep at a dealership.
I ended up having to take my bike in shortly after I bought it but Biggs was great about the process and handled everything right away.
Biggs Harley Davison … Ask for Cody Hagan!

As soon as me and my father hit the lot, we were greeted by a very friendly guy by the name of Oscar, he was extremely helpful and I could not be happier, we left with two bikes and will be back for more. I highly recommend Biggs

I wanted to give a BIG Thank You to Cody for going out of his way to make it happen! Could not be happier with the service I was provided from the moment he first contacted me. I wanted to Thank Dolly for making the paperwork quick and easy. Thank you guys and I truly appreciate the exceptional service I received!!!

Service department sucks. I was quoted for a tire from a different Harley and when I called this Harley they were more expensive. I asked if they would match the price and the guy was very rude. Only a $ 30 difference to earn business and the guy wouldn’t match it. I’ve been doing business here along with my best friend, father, and father in law. You would think they would work with you but they wouldn’t and were rude about it. When I thought about it and the other experiences my family has had I think it’s best I take my business somewhere else. Thanks Brian! Hi Ang in retail you rock help Brian out!

My home dealership since my bike was new. (Over three years now) Josh is my service writer and he is phenomenal. I have zero mechanical inclination but he doesn’t take advantage of that and push my product I don’t need. The man is a consummate professional. M.J. is my mechanic and an outstanding one! These two gentlemen have made our service experience at Biggs HD a memorable one. They are more like my extended family than people I do business with. They are the reason that I even after moving from Oceanside to Jamul I still make a trip of almost 50 miles to service my bike there.

Finally decided to sell my old Harley and buy a new 2016 Street Glide Special. Cody and the team were awesome and they even stayed late to help finish the deal. Cody is smart and knowledgable about these bikes and he rides so I put my trust in him to guide me throughout the process and it worked. The Biggs dealership really does a lot for riders. HOG membership, Local chapter membership and fun events on the weekends. My first service on this bike will be at 1000 miles and I will let you know how it goes. If you are considering buying a Harley go to Biggs and you will find a huge inventory and a great staff that are there to help.

The 2016 Unilocal 500, Review #052:
The perfect wallet from a great store.
Conveniently located en route back to the freeway from the San Diego Safari Park.

Wonderful staff who are extremely helpful and friendly. Bought my Sportster in 2014 and I can’t stay away. Mark, Tobias, Z, and my girls in apparel are all amazing. I took the riding course provided through Biggs and enjoyed every bit of the experience. Saturdays they have live bands, burgers/​hot dogs and vendors that sell awesome gear! If you are looking for the next great deal on a motorcycle definitely stop by and check ‘em out!!!

Its sad that i have to write this. i have owned 8 bikes from biggs. the service mgr is a pos. sold me dunlops then when same problem was there told me my tires
were after market (really).took my sons bike in told them ft end loose, bad rear tire (3000miles) stated in report bad rear tire??? Tried to charge my son 330. Dollars. my son wouldn’t play… went to different harley dealership ft end loose handle bars loose, when i said wouldn’t play when does bait and switch come in i will not go there again
There is more to this story but that is enought

I purchased a new 2016 Road Glide from Z a few weeks ago, and it was a great experience! I got a great deal and they gave me a very fair amount on my trade. I would highly recommend making your bike purchase here! I am happy to be a member of the Bigg’s family now!

We’ve purchased at least 12 Harley’s from Biggs over the years, all I can say is that the service was fantastic, the deals are great and I wouldn’t go anywhere else when I’m ready for my next Harley.

Came in on a whim yesterday with my man friend Chris aka macho supreme. I immediately felt comfortable with the vibe and the people. Since it was a Saturday, they had live music and free bbq. Super chill. After 10 minutes of looking at bikes, we were approached by Oscar (salesman). He asked us some questions about what bikes we were looking into, where we were from, etc. Not once did we feel pressured at all. He was incredibly friendly and relatable and understood our situation as first time buyers. After a while of chatting, he invited us to crunch some numbers and check about financing. After an hour or two of running back and forth and working his ass off, he got us a number that we could work with and we walked out with a brand new wide glide!
Overall, everyone at Biggs was amazing, patient, and friendly. We cannot wait to come back!
Also, shoutout to Lulu in finance for being a sweetheart.

So far so good. My husband bought our helmets here. Love them. We have come here once to watch the fight and enjoy the free food. Loved the atosphere and the way these people cater to their customers.

Decent dealership, but some folks there need to learn a thing or two. Bought a Road Glide Special last year. Mark in sales was great. My wife and I bought the bike together. Both of us are on the contract, finance paperwork and registration. With your purchase at Biggs you get parts and accessories at a slight discount for a year. I have used this several times during the year. They look up your name and you are good to go. Right before Christmas my wife went in to buy me a couple of gifts. When the girls in the clothing shop rung her up they did not apply the discount. When my wife questioned them they told her she needed to present a customer card, something I was never required to do and you don’t have to do anywhere else on the planet… you just give your pone number. She asked for the manager who also refused the small discount. While doing so the sales people told her they knew me but still no discount without a card. So… here you have a customer who took part in every part of the deal for a $ 25,000 motorcycle, they knew me, my wife had identification and still the refused to give her the discount. In the end the clothing store manager netted Biggs an extra $ 4 but based on my wife’s displeasure about being treated so poorly they will not get another accessory sale from us. It really does not have anything to do with the money, it is the principal of the thing. In the end they saved $ 4, but lost much more. Besides accessories, when it comes time for another Harley my wife will likely want to head south to New York Mike’s shop instead of dealing with Biggs. Folks… it really is the little things that count and the customer is always right, particularly when you are giving up pocket change to make them happy.
Update…was hoping to get a call regarding my complaint. I did not… just spent a grand on accessories… not at Biggs.

Scotty B. is awesome. Bought my first Harley last night. Everyone was a pleasure to work with. I met Scotty a few weeks back and never felt anything but a sincere desire to help. After about 5 different bikes, I finally landed on the Limited. So thankful for all the professionalism. Highly recommend!

I haven’t had any issues here yet! Cody is my go to guy! Myself and my buddies have gotten bikes here! I think their service is awesome and Cody goes above and beyond to get u your new ride!

I was referred to a online forum member about this dealership and was pleasantly surprised
I came all the way from the Bay Area to buy a bike here. That says alot in itself. Every dealer in Norcal just wouldn’t want to deal. I am surrounded by 7 plus Harley Dealers in the Bay Area within a 50 mile radius.
I literally saved 1000’s of dollars on my bike. But I want to add is that if you are ready to buy then be ready to commit to the sale. They will beat any dealer prices as long as you ask and what price you are willing to pay.
Garret, my salesman, was very helpful and the process was very quick. There were some hiccups here about getting information but it wasn’t a big deal. Then it was off to the finance side which took longer than expected but it had to be done, there’s nothing you can do about that. I will definitely buy again when I am back in the market.
They have a GIANT inventory and literally have every flavor, color, and scheme. If you ask for it, they will have that model.
Finding them was a little tricky because they are located in the back of a bunch of building near the frontage road. When you find it, you are greeted to a decent size parking lot with bikes outside and more bikes inside.
Worth the 500 mile trip

Got to give it up for them…
Called on a Sunday morning about black, large pocket t’s…they had them, and they pulled them for me so I could look at them.
One out of 4 was a Stratman shirt. You want those. Why??? Because a Stratman shirt is printed on a Hanes Beefy-​T, and the print holds up nicely for a long period of time, and the black of the shirt will hold up to a number of washings before greying out.
The other two that they had, Bravado and VF Imagewear??? These imprints are done for the money, not the love, and the quality of the t-​shirt is SIGNIFCANTLY lighter and less colorfast.
The girls in Motorclothes did not seem to really know the difference, and that is the ONLY reason why they get four stars instead of five.
They were courteous, considerate and very customer service oriented… by far the best customer service at a Harley shop that I have experienced in San Diego County.
If purchasing a motorcycle at Biggs is similar to the Motorclothes experience, I would be a happy camper. I begged my wife to let me get one today, but she said NO!!!(truth be told I’ll probably live longer this way).
Thank you and good night!

Awesome service… they really know how to make their customer feel welcome.
Those who know me know that owning a bike has been a lifelong dream. Well the stars aligned and budgets worked out to finally bring the dream alive. I was debating between Biggs and SD Harley. If you read my review of them you’ll know I have great things to say about SD Harley as well. After moving to Escondido I’m closer to Biggs.
Anyway after comparing prices, Biggs Had the most competitive rate for my Street 750. After playing a little phone tag I was able to connect with Rodger at Biggs… what an awesome fella. He tells it how it is and doesn’t pull any uncomfortable hard sell stuff. I came in and he walked me around showing me the options. He asked me a few questions and I made it clear that the Street 750 was what I wanted. Although he was willing to show me any bike there he totally respected what I wanted. I say this because I’ve read complaints about dealerships trying to upsell people. I really appreciated that Rodger didn’t do this. After we located the exact bike I wanted, I was a little surprised to see the tag was a little pricier than what he’d quoted me. To my surprise though without question he honored the price he quoted me. Again I’m saying this because I’ve heard stories about places pulling bait and switches… None of that here at all. These guys are totally above board.
After some prelim paperwork I went into the office with Jerry ‘JJ’ do sign all the final docs. Another awesome dude. He walked through all of the add on options. JJ tells it how it is, no hard sell. What I really appreciated was that he walked me through all the pros/​cons of the add-​ons so I could make an educated decision. I settled on the extended warranty and tire protection.
After all the paperwork was done they took me over to motor clothes for a free t-​shirt… yes I know that may be silly to some but I think it’s pretty cool. They also let me know that I get 10% off for the next year since I bought a bike there. As I walked through the store literally everyone (employees and customers) saw I had paperwork in my hands and everyone asked me about my new bike and congratulated me. Really made me feel welcome.
Rodger got my bike all gassed up and cleaned up for me and did the walk around. I was of course a little nervous since I hadn’t ridden in about 6 months. He reassured me all would be cool and even gave me some directions down the street where there’s a cul-​de-​sac that I could get a little warmed up at before hitting the road.
All in all I’d say this was an epic experience. I know that H-​D shops can be intimidating to people, especially new riders. Biggs goes the extra mile to really make you feel welcome. Rodger, JJ and literally every employee I interacted with continually offered assistance saying «if you need anything at all just let us know and we’ll take care of you». They clearly love what they do and they treat their customers right. If you’re considering buying a bike you should stop on in. Even if you are just in the market for an HD T-​Shirt stop in and buy a bike… It comes with a free t-​shirt :)