They were fantastic. Prices were great, they were super friendly and helpful even when I showed up just before closing time and was the only one in the store. LOVE my new queen size bed and also got a good deal on a second queen for my daughter. Delivery was on time — actually 5 mins early! — and the guys even put the frame together, set up the bed, and took away the plastic covers. I would definitely recommend. One review I read here was someone angry that they were closed during business hours… I asked the guy about it and he said the owner had fallen and been taken to the ER that day & had to close the store.(Hard to ding a guy for getting hurt.)
Charles S.
Classificação do local: 5 Sacramento, CA
Everyone hates shopping for mattress as you can’t tell the difference between two brands, you can’t comparative shop as all the companies have 42 names for the same mattress and no one sleeps the same. So, it all comes down to customer service and Shanna at The Mattress Store knows what that means. I have a sophomore at Cal Poly SLO that needed a last minute mattress and Shanna was great. I then learned I had the wrong size delivered but that was no problem for Shanna. Shanna had the correct mattress to the apartment the same day and only charged me for a second delivery(the first was free and I made the mistake so I have no problem paying for the second). Need a mattress in SLO, call Shanna
Peter J.
Classificação do local: 5 Santa Barbara, CA
My Partner and I wanted to upgrade our queen bed to a cal-king set. I didn’t realize what a daunting task this would be. We went to several of the popular mattress stores in San Luis and just happened to stop by The Mattress Store at the end of our journey, and I am so Glad we did. Erick the salesman really gave us personal, knowledgeable service that we didn’t get from the other stores. I didn’t feel like I was being sold a product for commission. Quite the opposite, Eric really took his time answering all our questions(my partner asks ALOT of questions) and was not only patient and personable, but we actually had a fun shopping experience. The bonus is that we got a cal-king bed with all the qualities that we were looking for at a price that I could afford. I was looking at spending a thousand dollars more for beds that I was being steered toward at the other stores. The delivery service was on time, efficient and personable as well. I recommend this store and will be shopping there when I go couch hunting!
Carla S.
Classificação do local: 1 San Diego, CA
I came to your store during business hours and it’s closed. I’m disappointed because I was going to buy a mattress. I called your number and the message said that you are open. My advice is don’t bother coming because there’s no guarantee someone will be there to help you with your mattress purchase during supposedly open hours.
Cameron C.
Classificação do local: 5 San Luis Obispo, CA
I was a little nervous buying a couch set from them, since at the time they had no Unilocal reviews and I didn’t know the brand, but I’m glad I did. The people in the store and the delivery guys were all friendly and helpful, and the couches are awesome. High quality and comfy. Such a great deal.
Nik K.
Classificação do local: 5 Pismo Beach, CA
Came for a mattress and left with a sofa set and a bunk bed. Awesome place. Great service. Shop here!
Deidre M S.
Classificação do local: 5 San Luis Obispo, CA
Thought I would write to say that this is my second time using this store(in SLO). Very friendly, no pressure sales, but extremely knowledgeable. Prices are best in town. Delivery was spot-on. As a repeat customer, I received a nice discount, and will continue to receive discounts for future purchases. Highly recommend«The Mattress Store» in San Luis Obispo.
Achlee B.
Classificação do local: 5 Oceanside, CA
This place was great! Hands down the cheapest mattresses and furniture in town. Plus we got a 15% off discount from checking in on Unilocal,AND they give returning customer discounts, meaning we will get 15% off of every purchase after this one. Highly recommend this place!
Donovan V.
Classificação do local: 5 Arroyo Grande, CA
An awesome store with very professional employees and great prices. Mattress was delivered with no problems. All in all was a 10⁄10 experience and would highly recommend their business.