Morris & Garritano Insurance

We decided to simplify our lives and consolidate all our vehicles, ranch, liability and home insurance a few years ago and Brian Peters was informed, efficient and affable. He was able to find us better insurance at a lower cost (and we had pretty cheap coverage, such as Progressive, to begin.)
A relationship with one’s adviser, be it accounting, insurance, etc. is important to us, so we were a bit disappointed to be reassigned to a few different people… until we were lucky enough to get Danielle McDermott servicing our account. She called us, unsolicited, offering that she had been looking for ways to improve our coverage and lower our costs, and had found us the same earthquake coverage at a much lower price, with a great carrier. It was like finding free money. She patiently answered all our questions and even followed up kindly when we forgot to send in the premium. Whatever they are paying her… it isn’t enough.
Would have given 5 stars except for the fact we were shuffled around a bit initially, and because Unilocal seems to have a bias against posting 5 star reviews.

The service I have received from Morris & Garritano is top notch. I absolutely love that they make business services such as human resources and risk management available to their clients at no extra charge. Louise’s expertise in Human Resources is enough to keep me loyal to their company! I have found their staff to be honest, timely in their responses and very professional. I truly feel like they have my back and highly recommend them!

Maybe I need to change agents again, but my experience with the customer service at Morris and Garritano has been less than stellar. Decades ago when we started with M&G, I was very happy with the service we received, however, in the past few years, the service I’ve received has gone down hill. When I have a question about my policy or want a quote on a new policy, it takes a very long time for them to get the information to me and I frequently end up calling the carrier directly to have my questions answered. I may need to switch to another insurance brokerage.

This week I decided to make a change away from AAA for my renters and auto insurance. Brian Peters at Morris & Garritano made the entire experience really great. He went over each policy and coverage with me step by step and explained why it was important for me to have solid liability limits on my auto policy. Out of all the quotes I got, he was the only one to do this! Brian was also very responsive in his emails and phone calls. Based on the other reviews, it looks like I am not the only one who would highly recommend his services.

A friend of mine recently recommended Morris & Garritano’s personal lines agent, Brian Peters, for auto insurance. I was already with Farmer’s Insurance, but decided to get a quote anyway. After speaking with Brian, I discovered that my limits were extremely low and that if I were to cause an accident, I would not be able to cover all damages. He made coverages and limits much easier to understand and was able to find me a great deal with higher limits. I was very impressed with his service and will be recommending him to all of my friends.

I recently started working in San Luis Obispo and did my research to find a new agent in the area. In the past, when it came to home and auto insurance I dreaded the process. I had dealt with «sales» type agents and empty promises to save me money. That was until I met Brian Peters at Morris & Garritano. He made the process really easy and painless. He took time to explain things and thoroughly answered all of my questions and concerns. What I liked best about the whole experience was his common sense approach. I knew that higher limits were important but I always associated it as an extra expense and not as a protection to my (and my family’s) assets. Brian was able to provide a competitive quote with higher limits than my previous policy which gave me an added sense of security. I am very happy with my decision and recommend Brian and this agency to all of my friends and family.
UPDATE: Since placing my insurance with Morris & Garritano a few months ago, I have made several changes to my policy and updated billing. This was such a pleasant experience and Brian along with the customer service people were extremely helpful and kind.