Carl’s Jr

Manager and employee are racist pieces of shit. Used to live at mustang village which is right across the street so I went here quite a lot. Never going back again. Had an employee tell me «Fuck off white trash» as I approached them when they were closing. I didn’t realize they closed at 11:30 and asked an employee if they were still open. He said «no fuck off white trash.» I asked him «did you just call me white trash?» He responds «yes because you are white trash.» Then locks himself in the restaurant and hides in the bathroom like a coward while I asked to talk to the manager. Of course they ignore me for 10 minutes so I just gave up and left. The two times I talked to the manager to tell him about how rude and racist his employee was he has been incredibly rude to me on the phone and fabricated a story of how I insulted the employee first which is a load of BS. Pathetic excuse of a restaurant and I’m still waiting to hear back from the district manager 3 weeks later.

The Middle Eastern woman that works there is extremely rude. She throws your order together as if she has the intention of damaging your food. She’s rude, pushy and has poor customer service skills. These people are angry birds… Oh. and don’t get their small milks. They are usually expired. Your welcome.

If you read my reviews, you’ll see a nasty experience I had at the Arroyo Grande store. Do not think that I dislike Carl’s Jr or have it out for them! I LOVE Carl’s. LOVE LOVE LOVE. They have the best breakfast in the fast food world. The biscuits are freaking AMAZING. That said, they just have to work on getting their staff in order.
I went into this location on a Sunday morning at ten – ordered four biscuits for me and my wife to share. We stood by the counter as this is usually a quick request and we’re in and out. Fifteen minutes later, we recieved our food. Fifteen minutes. There was three people working – the girl at the counter who was very friendly and on the ball – the manager who couldn’t be bothered to do anything besides twiddle her thumbs – and the cook who was MIA most of the time. He did a good job when he was there.
You’d expect a restaurant in the college part of the college town to be somewhat prepared. They’re not. Whether that says something about the current state of spoiled brats at Cal Poly not wanting to work jobs «beneath» them as long as out-​of-​state rich daddy pays for everything, I don’t know. What I do know is that I won’t be back.

I’m sitting here with a «grilled» sourdough breakfast sandwich that is as soft & doughy as un-​grilled or untoasted bread and cold potato coins. Not a happy camper.

Asked for extra BBQ sauce on my double western burger. Politely confirmed a 2^nd time… Why? Because I’m taking this home. I get home, guess what ??? NO freakin extra OR EVEN A DECENT amount of BBQ sauce on it… wow… I guess no one pays attention at Carl’s Jr… why would you do this to me?

The quality of the food and the service here are exceptional in comparison to most fast food places I have encountered. All of the cashiers are very friendly and seem to make customer satisfaction their number one priority. I would recommend the western bacon cheeseburger, it hits the spot every time!

The times I’ve been able to eat here the food was good. However, 9 out of 10 times this place closes early and puts a sign on the door «apologizing for the inconvenience.» Tonight they were supposed to stay open until midnight according to their hours online, but when I got there at 11:30 the doors were locked. I ran into 2 other people in the parking lot who were turned away. Don’t count on this place to be open until their advertised closing time.

I hate writing reviews for fast food restaurants; it just seems like my review should be meant for a more… indie type of eatery. However, frequenting fast food places a lot it is good to know where to avoid and where to spend your money.
This Carl’s Jr. never ceases to amaze me. The customer service is amazing. There are a couple young college guys working here who go above and literally beyond. They usually are working the register. Always have smiles, always are friendly and always bring your food to you AND if time permits, they even offer to take your tray from you when done eating. When was the last McDonlads that did that for you? Well, to be fair, I’ve never known another Carls Jr to do that either. So the management AND the employees are exceptional and it should be known.
Working a minimum wage job is pretty crappy. And taking orders from people is even worse in the food service industry. How these guys do it is hard for me to understand– all things considered.
Hansa (Owner) and I think her manager (bald guy) seem to care about this place very much. I actually talked to the manager and he said he felt very lucky to have the workers he has. He didn’t refer to just the two guys (although he did talk about them too) but ALL the workers they had.
Bathrooms are a bit… outdated and old. But it’s always clean outside in the eating area. They also have ketchup dispensers. So goodbye ketchup packets. If you’ve been to McDonalds you know how annoying it is when they ask you «how many packets of ketchup?» Support this place, they’re doing something right…

Either this location got its act together, or previous reviewers forgot that they were at a Carl’s Jr. Not the Four Seasons, guys.
Came on a busy Thursday afternoon, local coupons in hand, and had a pretty great experience. The service was over-​the-​top friendly without being sarcastic. Staff came and picked up our trash for us, brought our food to us while we were sitting outside, and later asked how everything was while I was getting a refill. 100% genuine, or really good actors. In any case they really went out of their way.
This location is also remarkably clean — I didn’t see any mold in the soda fountain (that accusation sounds pretty suspect anyway), or grime/​spills on the floor. The restroom and even outside tables were all approachable and sanitary.
I come to Carl’s so I can get my burgers lettuce wrapped — getting cheap fast food can be a huge struggle to the gluten-​intolerant, and I like that CJ’s is making an effort, even though it’s disguised as the Atkins diet. I’ll be back.

I kind of find it super gross that they were eating food while they made my burgers. Just because you have gloves on does not make you invincible to basic food safety, it’s what you do with them while they are on that matters. Even more alarming, Shift Leader doesn’t give two s**ts about anything and that’s very clear. Also, no hairnets, sloppy looking, no name tags, no receipts, and they just mad dog you. I don’t understand if you have a customer service position, then handle it. Just for mutual respect for the people that ultimately fund your life, your customer. Step it up!

There’s coupons for this place all the time!
If you ask nice enough they’ll try to stack em for you too, even if it clearly says on the coupon stacking don’t work.
Paid $ 5 dollars for one overflowing paper bag of heart cloggers. Worth it
Also there’s a chess group that gathers here weekly or twice weekly? Totally cool

Right next to taco bell, so it’s makes it easy if one person wants a burger and the other one wants a burrito.

Standard fast food. Trashcans overflowing, mold in soda fountain on right, one cashier, line at least 8 deep. 215pm.

Not bad.

Best restaurant deals in SLO. They’re food is cheap with good quality if you know what you’re doing. Usually, there are coupons sent home such as buy 1 get 1 free for burgers. Take a roommate along and split the cost. The range of $ 2 to $ 3 per burger that will fill you up is exceptional. You cannot find that anywhere in SLO except for Carl’s Jr. with coupons in the mailbox or even printed from the internet. Perfect for students who are on a budget yet want hot quality burgers.

During my time in college, if I was in a hurry and wanted something decent to eat, I went to Carl’s Jr. Not exactly a huge fan of the burgers and fries there (or at most Carl’s Jr. locations anyway), but this location had items from the Green Burrito. I’d almost always get the super nachos there with either chicken or steak. It’s quite messy (but good), and you have to use a fork and a knife to eat the loaded chips. Water cups are easily accessible too.
No drive-​through here, which means you have to get your butt out of the car, get in line, and order something. At least even the little walking exercises help, especially when you’re about to eat high-​caloric food.