B&B Collision Repair

They did a great job repairing my car! They even washed the entire car for me before they gave it back. My car looked brand new when I picked it up. Definitely recommend this place if you’re in need of body repair.

I walked out of the grocery store to find out that someone had pushed a grocery cart with their car into my brand new 2016 VW golf GTI. I was so upset. I ended up taking my car to B&B Body shop. David came out and looked at my car. He assured me it would look as good as new. He carefully went over everything they would do to repair my car and told me how to care for it after they were done. When I picked my car up it looked amazing. Not only did they do a fantastic job on the repair they also fixed a problem with my tail light. They also washed it for me. I hope my car is never involved in an accident again, but if it is I will bring it back to B&B. Thanks so much!

My 2016 Nissan Maxima was in involved in a collision after some twat wanted to be clever and decided to park next to my car. Whilst reversing he collided and hit the front drivers side. The car barely had 500 miles on the clock. The drivers only words from his mouth were sorry. I took the car to Nissan to get a quotation only to be told they only provide a 12 months warranty on the job. I consulted the insurance company who recommend B & B Collision. I met Bart, a wonderful chap who gave me a quotation and mentioned they offered a life time warranty on their work. Luckily enough, he booked my car in a few days later. The car was ready by 3 days and I was impressed by their work. If anyone is wanting to have body work done to their car, I recommend this place.

Great friendly staff, came here for a car estimate and they did everything very quickly and efficiently. Very patient, def recommend

Thank you B & B team I will give you all my business! We were hit this morning by a hit and run driver! The front of the car was pretty smashed up we stopped by B& B to see about getting it fixed! They put a bandaid on the car and we can now drive it while we wait to get in it in for repairs! All of this at
no charge! Honest friendly people who really care ! Thank you Mike and Team you made a difference in our day! Happy New Year!

I’m kinda confused, we were involved in an accident, luckily not our fault, other insurance company recommended B&B, they were super nice on the phone, funny how very nervous they are about liability! ! I asked if their Mechanic could look to see if we needed brakes since they had the rear end all apart, Ohh, Gosh NO! We can’t do that! I asked for the rim that was replaced, to use as a spare, OH No!
The part I’m most curious about is the pick up, NO one came out to show me Anything? Nodda, here’s your paperwork, McDonald’s does more when you get a happy meal? It was 6 thousand dollars! And almost 4 weeks? And the part most important to me was THEY NEVER WASHED IT!!! Is that normal? Am I crazy? Even a cheap Chinese massage washes me after I get all greased up?
Our blue-​def, was empty, not sure if they had to empty it? And 2 lights needed to be replaced? I don’t know if it was something from the accident or not, but really? You can’t wipe the car down? Or fix the lights and fill the blu-​def back up? I have been to Maaco, the earl shieb of auto body, they wash your car when done?
I felt dirty leaving there? Like, thanks for nothing, don’t come back now, ya hear? You’d think they’d update the bathroom too, they don’t clean that either? SIX GRAND!

Nobody likes going in for auto repairs, but B&B makes it as painless as possible. Kudos to Tony and Jennifer for their outstanding customer service, and to the shop workers for their great work. Allstate sent me to them, but I would personally recommend them to anyone needing repairs.

I just took my car over there for an estimate and he popped the bumper back in and I am good to go, great guy! thanks so much Davide Silvera much appreciated!!!

Best customer service!!! They were extremely patient while insurance figured everything out and did a BEAUTIFUL job. Left my car better than before the accident — shiny, washed, and running perfectly. Plus, they guarantee their service. You can trust this place!

To understand how sentimental my car is, I think it is important to know that this was my father’s favorite car when I bought it from him in the year 2000. My father passed away this year and the car was pristine until 2 months ago when a rack in my garage above my car failed. Skis on the rack fell, dented, and scratched my car all down the drivers side of the car. It is a dark green metallic paint. It was amazing how B&B matched the color. I am an artist with a really good good eye for color and lines. They absolutely restored the car to original condition with no evidence that the car was ever touched or damaged. I was so impressed. They even replaced the rubber moldings around the windows that were cut by the ski edges with manufacturer parts (not after market parts). I highly recommend B&B and would not hesitate to have them do any work for me. They get a 10 out of 10 from me. Thank you B&B!

So, we were rear ended in our 1 month old 2015 Ford Explorer. The damages were not significant but there were definitely scratches and a few indentations from the other vehicle. The other drivers insurance had notified me that B&B was the collision repair shop in our zip code that they worked with and that we needed to go there for an estimate. I had made arrangements with Davide to stop by to check out the damages. Within 3 hours, he emailed me a copy of the estimate and told me that AAA (the other drivers insurance) was a direct bill to company and that i wouldn’t need to do anything other than wait for the green light from AAA that the estimate was approved. So, a week passes by and no word from AAA. GOing into week two, i contact AAA and speak with someone who tells me that I just need to make arrangements with B&B to schedule an appointment. I do that and they are able to get me in the following Monday. So I drop off my car and Davide tells me that I can expect to get my car back late Wednesday afternoon or early Thursday. Unfortunately, AAA says that they never received the estimate. Davide was kind enough to look into it and says that the estimate was transmitted over 3 weeks ago– AAA was now stating they would be sending me a check as a reimbursement for the repairs (another nightmare I won’t go into). Never the less, to me surprise, the car is ready mid morning on Wednesday (FAST turn over which was a plus considering I have two children under the age of 2). I go to pick up my car late that afternoon and with the screwy claim, Davide and Jennifer will totally willing to work with me. THANK goodness! The car looked as good as new and the service was stellar. Very professional, accommodating and friendly staff. About a week later, we received a very nice ‘thank you’ card from the staff. What pleasant surprise! I hope that I don’t need collision repairs in the near future. But if we do, we will certainly be going to B&B. I would recommend them without any hesitation.
Thank you again B&B for your excellent service and work.

This is one of the strangest encounters I have ever had with a business. My 2000 Dodge Dakota was damaged when my husband struck a deer. We took it into B&B for a repair estimate at the recommendation of a Judge in my office. At the time of the original estimate we asked for a separate estimate for a paint job on the entire truck. After 15 years it has lost clear coat in several places and there are a few minor scratches here and there — nothing major except for the area around the passenger side headlight due to striking the deer. Tony who gave the estimate told my husband that they don’t really like to do paint jobs and so it would probably be cheaper if we took it somewhere else to get it painted. He did however provide an estimate for the paint due the repairs and a separate estimate to paint the non-​damaged portions of the truck.
After that we went back to the AAA insurance claims representative with the quote (B&B is one of two AAA authorized repair shops in SLO). I had concerns about the estimate because it was over $ 4000.00 and although very low mileage I thought perhaps they might refuse to fix it and total out the vehicle instead.
First the claims examiner tells me she can’t say anything until she has the actual quote and the pictures Tony had taken of the vehicle. I call him and ask him to send the information to her which he does. A few minutes later I get a call from the claims examiner and she says no problem I can get the truck fixed and that I should call B&B and make an appointment. I call Tony back and leave a message. No return call. They next day my husband calls and attempts to talk to Tony, but now there is a problem. AAA has decided that perhaps they aren’t going to fix the truck. Tony says I need to bring the truck back in so they can look at it again and provide additional information to AAA so they can run the «value.»
This is when it starts to get really strange. While there Tony makes a comment to me something to the effect do I feel alright? At the time I was probably frowning because the whole situation seemed to be unusual and also I was standing out in the sun and was squinting. I guess Tony felt that I was supposed to be all happy about having to bring the truck back a second time. He also made a big production about how the claims examiner was new and she was just trying to do the best she could and that I needed to be understanding because AAA provided the best customer service of any company. I found it interesting that this man was so concerned about the claims examiner and not concerned so much about the fact the claims examiner had already provided me with a lot of incorrect and misleading information.
Perhaps though when Tony references what great customer service AAA provides perhaps he is speaking of the customer service the body shop gets from AAA — not the actual customer. When Tony is all done he says he thinks the truck is fixable as long as AAA gives him $ 2000.00 to work with. Wait, you said the estimate was $ 4079.05 but now you can fix it for $ 2000.00. We both drove away from B&B totally confused and wondered if either the claims examiner or Tony new what they were talking about.
Well today I got my answer (July 15). AAA will pay me to repair the truck, but B&B Collision will not do the repairs because of the paint and warranty issues. I wasn’t aware that was a problem. There is some minor painting that is required due the deer damage and B&B gave an estimate on painting that portion of the truck. The claims examiner stated in the message that Tony had suggested she just write me a check for the estimate of $ 4079.05 and then I can take it somewhere and try and get the truck fixed. Gee how helpful can you be some more of that good old AAA customer service that Tony raved about with a little extra customer service thrown in there from Tony as well.
My husband called Tony to find out what the deal was. After Tony hemmed and hawed a bit he finally said «we decided to shy away from this one». I guess I should be thankful that Tony realized that B&B Collision is not qualified to perform body work and paint on a 15 year old Dodge Dakota. I guess they are only qualified for those «easy» vehicles that don’t require any paint. Or maybe it is just that B&B thinks they are «special» and they should only have to do work on a BMW or Lexus.
Many days wasted and still my truck is not fixed and it really is no closer to being fixed. Anyone honestly believe that I will find another body shop to do the work for the exact
amount less deductible that AAA is going to cut me a check for.

I came to B&B because of a recommendation from a knowledgable friend, and I am very happy to say that I was not disappointed. I had a minor but pricey accident with my sports car and had concerns about where I would get the best quality/​service. B&B were patient and responsive to my questions; the work was done beautifully; and the paint color for the repair is indistinguishable from the original paint. I was worried going in, but very happy to recommend them from here on out.

I got in a significant accident in my 2013 Honda Civic and the front was damaged pretty badly. I dropped my car off and it was done before the expected date. I was so excited to have it back earlier than planned! It came back looking good as new. Thanks for great service! Would definitely recommend their services for any repair.

Was involved in a fender bender and needed some work done. The drivers insurance recommended another shop which were annoyed at my questions and when I pointed out some flaws in their method of repairs, I was blown off. Not the best way of obtaining business… After talking to some friends I was recommended to take my car into these guys for an estimate. They were extremely polite and thorough in explaining the entire process and after talking to David for an estimate I was convinced these guys were professionals. When I got my car back it looked as good as new! They definitely have my business and recommendation

The team at B & B were awesome. Our car was badly damaged and now it looks perfect. Davide kept me informed and the car was ready ahead of schedule. Even with the holiday schedule the work progressed smoothly and their attention to detail was obvious. We highly recommend this body shop for all your repair needs.

This place and the crew that works there is great! My car looks amazing and the service was fast and efficient and price was less than I expected.
Highly recommended.

Just picked up my classic 1993 VW Euro van today and am extremely pleased! The time estimate ended up being sooner than we were quoted, the rust repair, paint job and window repair by (their recommendation) San Luis Auto Glass is fantastic. Tony at the front desk was great to work with and Fernando gave us much insight to our new (to us) VW. We are ready for camping and the beach! Thanks B&B

After years of almost pulling off the front bumper on my 2000 BMW 540i my wife and I decided to replaced the bumper. We chose B & B because of the outstanding job they did on a previous car that had been in an accident. They handled everything from locating, cost estimates and the purchasing of the new bumper. After getting our approval they had the new bumper painted and installed in a matter of like 2 days! We couldn’t believe they did it so quickly. The car’s front end looks like new! We couldn’t be any more pleased with the car and with their craftsmanship. Big thanks to B & B.

B&B is an outstanding repair shop that was recommended to me by my factory dealer. Davide Silveira at B&B worked with me to arrange repairs, worked with my insurance company, handled all of the details and arranged for a loaner car. He made it easy and his shop finished the work several days earlier than quoted.
I recommend B&B without hesitation, and will use them for all of my auto body work in the future.