World Imported Car Service

I take my BMW Z4 to Eric and Team.
Trustworthy, Reliable, and very professional.
Which is rare these days .
Eric and Team, will treat you and your vehicle like family .
The highest recommendation possible for a great shop.

The owner is very honest, knowledgeable and trustworthy which is everything you can ask for when you are having an issue that can cost big bucks. I highly recommend this place for any work you may need done on your Mercedes.

Car runs great!
Nice, honest, fast and thorough.
They were not pushy and I could tell they were only doing or recommending things I needed. My car is running way better than it was before.
Nice to have a neighborhood mechanic I can trust.

Eric and his crew are diligent and thoughtful, taking care of my Moms car as if it were their own. Wouldn‘t go to anyone else.

Eric and his crew are champs!
Very thoughtful and detailed. Keeps pictures of the repair procedures, and shows you the replaced parts, walks you through what they are and why they needed replacement. Very «gerarhead» friendly. :)
As for the one 2 star review… I respectfully disagree. I worked in dealer repair for many years, and I prefer the option to use OEM parts. They’re generally worth the money.
And yeah… he’s not charging jiffy lube rates, but he’s much more competitive than the BMW dealer in my neck of the woods.

I bring my VW here. Have had some fairly significant work done (timing belt change, transmission service), as well as regular oil changes. Eric is a pleasure to deal with. What I really enjoy about him is that he will explain any problem he finds in detail, every cost, as well as provide a good lesson to mechanically ignorant people like myself on the whys and how’s. When a job is completed he shows you the old parts he changed out, points out their failures if applicable, dates of manufacture, etc. He really takes the time. I also find it reassuring that it’s a family run business. There is no one to deal with but the owner. Anyone that successfully runs a business for as long as they have is going to take pride in their work and deliver a superior service.

I was referred to World Imported Car Service by a friend of mine who had taken his late model SAAB to this shop for many years. When I called to make an appointment to have my late model Mercedes worked on the shop attendant made me aware of the up front costs for analysis check and what to expect upon the visit.
They kept their appointment on time and immediately worked on the problem with the car. AN hour later I received a call explaining what the issues were and requested permission to have the car worked on.
Eric went to great detail to explain the ins and outs of the car in laymens terms and made me feel more comfortable with the machinations of the car itself. He also made recommendations and up front estimates of what to expect with the next visit.
End result, the car has never worked better and the problems were now solved, with an average of an extra 5 miles per gallon after the repair. I feel confident to now have my family members drive the car without worry of a breakdown.
I will continue to give my business to World Imported Car Service and highly recommend them.

If you have a car they can service bring it here.
They disclose everything they are going to do to the vehicle. no hidden costs.
I recently brought my car in to get a key synced. They dropped everything to help me out.

Eric and the team at World Imported are the Go-​2-​Guys. I’ve been taking my car (the same car mind you) for over 10 years. The service is reliable, the people friendly and knowledgeable. If there was an option to defer maintenance until a better time we discuss that option first and then everything else after. From the very beginning I got the distinct feeling that everyone was genuinely happy to see me and appreciative for the business. I have always felt like I got my money’s worth in service, customer service and overall confidence that the job was done right the first time.

We’ve been taking our VWs to World Import for almost 4 years now and very happy with Eric and crew. Theirs is a family owned business. They do the work well and stand behind it. Eric will call and discuss all procedures and options before proceeding. A real «value added» service. I appreciate people like this

We’ve been going to World Imports for over a decade because the owners are great to work with, honest, reliable, and friendly.
Through multiple SAABs and a few Toyotas, Eric has consistently made great recommendations on what to repair when, what to hold off on repairing, and how to both safe money and keep it running as safely as possible. A balance I appreciate greatly.
I recommend them highly.

Wow, an HONEST Mechanic!!!
I couldn’t be more pleased with the service I received from Eric. I brought in my 2005 VW Jetta because the check engine light was burning brite for the past few months (maybe even longer). Anyways, Eric performed a complete diagnostic and provided me with recommendations for what needs to be addressed now and what could wait.
I’ve been to other mechanics and dealer mechanics in the past, and I could tell when they were out for a quick payday, but not with Eric! From what I could tell, his recommendations were right on target.
He has found a new loyal customer!

World Imported Cars is the best!
There are lots and lots of mechanics… you have to keep the good ones!
It is so hard to find a great mechanic you can trust with your car! It’s even better to have one that has been fixing your families cars for almost two decades…(ouch I am aging myself). I have been going to Eric before he moved to the nicer shop and I live in San Ramon… he is worth the drive.
Okay, my family has too many cars and Eric is one of the best service mechanics out there for European cars. You cannot afford to play games with your precious vehicle, and your loved ones that drive or ride in them. I know lots of mechanics and the good ones specialize. So if you have a Porsche, Mercedes, BMW, VW, Saab, Alfa Romeo and just maybe an old Triumph or MG. You found the right guy.
You might have to bring donuts to beg him to work on other types of cars, but he will be honest with you and even point you to another shop that would better serve your needs… like my big Ford Van. Not everyone can fix my bus. So there are cars he will turn down… which makes sense, so ask him on the phone. They don’t play games with you at this shop.
If you don’t like paying dealership service department prices, then I can recommend World Imported Cars. Eric will go overboard to help you take care of your beloved vehicle.
Mark

I’ve been going to world imported cars for about 3 years for my BMW Z4. Both the service and prices are excellent. Eric the owner is very knowledgeable and best of all honest. Both him and his wife have really gone the extra mile by getting the best prices on parts, providing great communication and even working with my extended bumper to bumper plan that BMW sold me. Best part is that the prices are about ¹⁄₃ less that BMW!

These guys have been in business for many years and provide an alternative to the dealer but… they tend to put in expensive oem parts rather than aftermarket and charge labor rates consistent with a dealership. If you are looking to save some money this isn’t the place though the service is good.