Safeway

Deli is the slowest ever! Great selection of sandwiches and salads but seriously over 20 minutes with only one person in front of me. Quite ridiculous.

The best thing about this location is its open. It’s not very clean and not staffed sufficiently. The carts are often spread over the lot & not handy when u walk into the grocery store. It’s the lack of cleanliness that really bothers me. Safeway — let’s clean up this location!

What a ghetto!
Obvious lack of care about the customers or the food. One reason for this low quality of service could be that this is the only food market in the area. Not to mention that it also seems like a poorly managed place. I applied for a Safeway card in this location and they didn’t even register my phone # with the card — so I had to do that myself later.
Food quality and offerings are not great either. The selection of produce and deli seems pretty limited and not very inviting.

Ok so let me just say– this Safeway is not like other safeways. It’s a boutique style Safeway so their selection is slim compared to most safeways and feels a bit squished. I am ok with this, I actually prefer this Safeway when I’m in a hurry because I know the lines are not long and it’s compact to navigate. What I have a huge issue about is how I was treated last night. Ok so it was not even 6pm yet but yes, it was already dark because of daylight savings. Unbeknownst to me, I park my car on the far right side. I go in and stock up on some desirable items, check out and go to leave the store… Wait a minute, the door is locked? Excuse me, why is the door locked? «Because it’s dark outside» hmmm so what ever fear you have of the dark, now I have to walk all the way across the parking lot in the dark, by myself, with a shopping cart full of goodies and put myself in danger? I really don’t appreciate the fact that my safety is put second compared to I guess possible thefts? Another thing I would like to request– it would be really really appreciated if you could please post some type of warning that the right side door is locked at «such and such time» so I can at least put my own safety in my own hands and not park on the side that is going to be locked after I walk in the door. I am a loyal customer and it certainly makes me question where I give my business too (especially since there is another Safeway 1 mile away).

Tashun, Helen, David, Brenda, & Mike are always doing a great job. Love shopping here!

I prefer coming to this safeway rather than the one right in the middle of downtown. The number one reason? It’s MUCH LESS CROWDED. You won’t have to drive around to search for a parking spot. Even though I live two blocks from the downtown one, and a mile from this one, I’d rather come here for groceries.

Hate this ghetto Safeway. Laziest workers here. Stood at Customer service for 15 minutes, and workers just stare at you. Security guy trying to write on white paper «use other door» for the entire time Im standing there. Crumpling the paper, then rewriting the same thing «Use other door» Wtf? Gtfoh! All the while, the girl who is supposed to be taking care of the front is inside some locked door. No words.

I stopped in for a gift card and flowers for a relative I am visiting. Alea was a model of customer service. She treated every guest like they were special.

My local safeway. I like all of the staff here, many have been here for many years. In the past it’s gotten a little dicey in there but as of lately no problems.

My favorite Safeway location! We’ve lived nearby forever it seems and it’s always nice to see a familiar face in here. Staff is always helpful, friendly and even funny! They all seem to really enjoy their work and it’s contagious. You can’t help but leave their store with a smile

I don’t hate anything except for this store. The convenience of having a grocery store just a couple blocks from my house is outweighed by a few horrible checkers that surely must be rejects from other stores. Whether it’s the guy who I’ve heard on multiple trips having extremely inappropriate conversations with friends or the checker who has been there at least 20 years who takes what seems like 20 years to move one customer through the line. One time a checker didn’t say a single word to me. No «how are you», no «would you like a bag», no «thank you», just nothing.
Couple the bad checkers with a lack of good products and you’ve got the perfect losing combination. A co-​worker of mine lives in the neighborhood and we had a conversation the other day about how you can go to this store with a specific recipe in mind and inevitably they don’t have one or two items on the list. Nothing crazy either, things like a common flavor of cake mix.
Lastly, the meat department almost always smells like something is going bad. I never buy meat there anymore because of the smell. Figure they must not be cleaning up very good or something.
I’ve long suspected that this store gets the short end of the stick from corporate because of the location. I can’t imagine some of these checkers or some of these conditions ever being tolerated at stores in better neighborhoods.

The Safeway is great, the service is good the produce is fresh and the staff are friendly just the other day I couldn’t pick a right pomegranate and the guy restocking the MEAT helped me and at any other Safeway he would of said that he can call someone at the produce section. When I checked out I was very pleased with the convince of someone bring my groceries to my car for me.
This Safeway gives me a pleasant experience every time I visit and that’s why I rated 5 stars.

Very rude service I will never come back here again and the manager is not precessional.

I happen to work nights so it’s totally inconvenient that both the Safeways in San Leandro open at 6am and the nearest store is Walmart about 3 cities down. This town needs 24 hour service, BADLY!

Bancroft Safeway, where recipes go to die. But before I tell you about everything they don’t carry, let me tell about their «security.» About a month ago I saw a man in the toiletries aisle stuffing items down his pants and then B line out the exit, right past the security guard. I walked up to him and pointed to the man and said, «that guy just shoplifted» and the «guard» said: «sorry, that’s not in my job description.» And then he and a female Safeway employee nearby just started laughing at me.
Nice work ethic playa’, keeping it real. I’m sure you will go far in life.
This store is right on my way home so I’ve been stuck shopping here 3 years and during this time they did not stock blue corn tortilla chips. I asked the checker why the have 15 different sizes & shapes of artificially flavored white/​yellow tortilla chips and no blue corn and she said that she «ain’t never heard of them». Now they finally have 1 brand– crappy thin Lays ones.
They don’t carry shiitake mushrooms, they don’t have fennel fronds, they don’t have fresh dill (only Safeway packaged brand that is mushy by the next day), they don’t carry green peppercorns, they don’t carry arrowroot, they don’t carry stone milled grits, and on and on. I have literally had to empty my cart 4 – 5 times because this Safeway is missing a key recipe ingredient.
Their bread selection sucks too– no baguettes, no artisan loafs, no fancy buns or rolls.
Their meat & seafood «selection» is abysmal. I don’t understand how those butchers can work there, they even look sad and embarrassed. The amount of times they have apologized to me for not carrying something is well over 50. No fresh crab, no scallops, no skirt steak, on and on. Several times they have been completely out of chicken breasts. I bought some catfish and the label date indicated it was fresh and when I opened it that night it stunk so bad, I threw it away.
The deli sucks too– you can get nothing more exotic sliced than turkey, chicken, or ham. And they are poorly managed– if there are customers in line to order deli sandwiches, they tell you to go stand in line behind them. So instead of being able to look at the cold cut selection and making decisions as to what you want to buy, you are 20 feet away staring at a soda machine… while one slow worker makes sandwiches for a line of 5 – 6 people.
Overall the employees are nice and friendly but the baggers often don’t pay any attention to what they are doing and will drop/​throw your ripe tomatoes into your bag, splitting them. Other times they will fill one bag so it weighs 20 pounds while your second bag is 3 pounds.
In closing, this store is poorly managed and poorly stocked and the security does not give a crap if you shoplift.
I miss my Piedmont Grocery where I used to live 3 blocks away.
Avoid this store if you can.

I happened to drop by this Safeway with a friend to buy alcohol this past weekend. I have to say it’s pretty ghetto but it is surely entertaining. A few customers walked passed us and asked if we wanted to buy weed so casually. It was hilarious, since there was a worker standing right by us. I’m pretty sure he heard, but whatever.
When we bought our alcohol, the cashier guy was a bit rude. He asked us why we didn’t let him know we needed a bottle beforehand. But uh, you were helping out a customer before us and we didn’t want to be rude ourselves.
By the way, this Safeway has a strong scent of marijuana. LOL.

I completely agree with Robert R. who reviewed it last.
Every single word he writes I have thought myself.

I love this Safeway.
It’s my favorite in the Bay Area. And I’ve shopped the huge Safeways in San Ramon and Alamo, Andronicos, Whole Foods and Trader Joes.
Snobs and bigots should stay away. Stick with Whole Foods and the other pretentious anoynmous places you like to shop. This Safeway has the most kind customers and employees I have ever had the opportunity to shop with. The deli can be slow, but the folks working there have a great attitude. The security guard helped me at the soup station find lids to the containers on Wednesday. His help developed into a warm conversation and a friendly laugh together. This is generally what I have always come to experience shopping here in the last 13 years.
This Safeway is a blessing for many people in the southern or eastern end of Oakland as the grocery stores are few and far between. My feeling is we appreciate this nice little Safeway. It may not have every item I would hope it would. However, my thinking is if it isn’t at this Safeway then I probably don’t really need it…
I’ve been shopping here for over a dozen years. All that time I appreciate the kindness and courtesy of the other customers and the employees. It truly feels like a neighborhood grocery.
I’ve always felt blessed have this as my ‘go to’ grocery.

this Safeway is old and small, not really a super at all. does have a deli and sammie section. curious they have dedicated express lanes for 12 items or less, and 20 items or less. more express lanes open than regular lanes.
buys: got milk.
–express lane was slow
notes:
–maybe late afternoons is when people shop.
–lots of parking in lot.
–probably wouldn’t return, service here slower than other stores.

After an oddly timed meeting in San Leandro I was starving for dinner. To me a safe quick go to lunch or dinner is at Safeway.
It was 2 minutes to 7 pm and I was standing in front of the deli department. Not ordering or deciding as to what to order. Instead I was watching them clean up and they were completely closed down. There were 3 employees back there but not one acknowledged me.
So I gave up and walked over to the premade items in the refer case. I saw a small kit of regular Hummus and some Pretzels.
When I was paying the girl bagging asked me what Hummus was. Odd? I had to explain to both her and the checker what Hummus was, what it was made of and that I was STARVING! and this was all they had available.
If its dinner time and you’re just as hungry as I was, don’t come here. Go find somewhere else to eat.