Royal Motor

I really needed a work van and these guys had exactly what I needed, I paid a little more than I wanted to but the only other van like what I was looking for was in Southern California and I would have paid that extra in fuel alone so it worked out and I just did not want to drive to SoCal, overall the service was great, Reza was easy to work with, we came to an agreement, he took my trade and got the deal done, he even threw in a rack that I could use for work when the deal was done (something he didn’t have to do since we had already agreed) and he did it because he thought it would be helpful for my type of business, it’s a small place and kind of tucked away in a tight lot but well worth it, they have been around for like 25 years and I will be going back next time I need a work truck.

I initially went through the website to get a quote and James Jamous responded very quickly.
We handled a lot of the negotiation through email which was incredibly helpful because I have a busy work schedule and I didn’t want to spend too much time at the dealership mulling over the details.
Once I got to the dealership he took me through all of the cars and color combinations and helped me decide on a vehicle that I love.
The only real downside was how long the process took once I got to the dealership. I’m sure they just have a lot of paperwork to handle but I like things to move quickly. I was in-​and-​out of there in 4 hours so overall it was a pretty good experience.
Thanks James!

We called Royal motor to buy a car and the man who answered the phone was not will to sell the car for the advertised price. But we liked the car so we decided to get approved for the loan anyways. Well we never even heard back from them to let me know if we got the loan! no call to let us know that they were still working on it very poor customer service and they false advertise to attract buisness

I purchased a 2008 ford E150 from Royal Motors a year and a a half ago for my floral design business in Arcata, Ca. I have been incredibly happy with my van, and have had no problems with it at all.
Everyone at Royal Motors was very friendly and nice and they had a great selection.
The prices are not steals, but are very reasonable for what you get.

Reza has been great. We have been buying trucks for our company from him for the last 4 years. He stands behind what he sells and always has a great selection.

I needed a van and Royal motors had great selection of work vans. I spoke to Ray who was very friendly and helpful on the phone. He gave me all the information I needed over the phone before I arrived. Upon arriving I was given a warm welcome and walked though the lot with Ray and inspected the vans I was interested in and took two of them out for a test drive. I finally decided on the one I wanted, made my purchase and was on my way.
But here’s the real story. Ray called me two weeks after the purchase to see how the things were. The fact is we were having a few issue. He told me to bring it back and he would take care of it.
Ray and his staff are professional and service oriented. They stand behind what they sell and are extremely fare. It was a pleasure doing business with Royal Motors and they are the only place I will buy work vans.

I was starting a business and needed a good van. I actually came to the dealership about 4 months before I bought the van to look around, and they were the most personable of all the places I’d been. Once I saved enough money I came back and got the van and it’s been running great. Their customer service is what I like most; they don’t try to sell you, they really want to get you in the van that fits you and your budget.

This is a late review, but I took my time writing this so I wouldn’t be influenced by the immediate feelings I had when I left the establishment. I inquired about a 2000 Dodge Dakota I saw on the web site about 2 months ago. I left 2 messages in 2 days on Reez’s (the owner) line, and no reply. I called again on the third day and I finally got a hold of Reez and told him I was interested in seeing the truck. He sounded like he was taking down the info I gave him regarding the vehicle I wanted to see. And I made it clear I was ready to buy. I took a day off of work and went the next day to go see the truck. My girlfriend took a day off work as well since I needed to get out there and I actually believed I was going to be driving home in a vehicle that day. When I got there, a gentleman who I guess was his right hand man met me at the door. Reez wasn’t there, and no one knew anything about the vehicle I wanted to see. And then I was basically told I could see the truck but I couldn’t buy it that day because they had to «prep» it. The few employees I spoke to told me that Reez hadn’t responded because he had been really busy lately and «his head wasn’t in it». I still really liked the truck I wanted to buy and I came back the next business day. Reez was there then and he was very apologetic. Sure, I can appreciate it. We went for a test drive and I made it clear I wanted to buy. We get back to the dealership and when we got out of the truck I asked him about financing. The amount I was willing to put down was very reasonable. He told me they don’t really finance… REALLY… YOUR WEB SITE SAYS YOU FINANCE!!!
We go into the office to talk about working something out. The second we walk into the office he passes me off to his right hand man. SO now I’m talking to the guy who isn’t willing to budge on the price one bit. It’s a used car dealership! He then offers me financing options contradictory to what Reez said wasn’t really possible. The only problem is that he tried to screw me. Okay fine. I decide to say thanks walk out. Little do they know that while I was there looking for my own truck, I was also doing some scouting for my dad who needed 7 more trucks for his business fleet, 3 of which would have been 450 Landscape Dumps. SO that’s what it is. Forget Royal Motor if you’re looking for a seller who gives a crap about you.
EDIT: Another reviewer Dan D states that he bought a van, was basically very satisfied, and that he drove that van for 2 years with no problem. That’s great but that review was just posted in March of 2011.

my husband and i were searching around for a used afordable cargo van. with no avail.
thankfully this friend of ours that owns the same kind of company as my husband refurred us to royal motor.
when we got to royal motor we were truly amazed/​satisefied with the large [clean] variety of cargo vans he had available
we knew our searching days were over.
the owner ray and his workers do such an awesome job.
now that we know about royal motor and what they can do to help you get what you need, we’re not looking anywhere else.
thank you ray and royal motor
joe & dede

Royal Motor is close to my house. I was a manager of a small import company, and I needed a Van in a hurry, I did not want to rent one for a few months, so I went and talked to Reez.
He got me into a fairly old Cargo Van, For $ 4K. The Van only had
40, 000 miles on it. 2 days later, I went back and told him I should of got one with a Tow Package. he gave me one–
No high pressure selling. He has a large assortment of Cargo Vans and small Commercial vehicles. If you need a Van, or a pickup, or truck.
You wont find a nicer guy.
Oh yea– I drove that van for 2 years. I had no problems. I did the normal maintenance.

Reez has a good variety of used vans, from minivans to very large rigs, and specializes in Contractor vehicles. He is old-​school when it comes to business practices, a good thing, where an handshake and a promise means something, which is very hard to find these days.
The vehicles are definitely used, and used previously from former business and contractors, some have dings, scratches, dents, repairs, and such from use, so they won’t end up on the average used car lot. However, if something needs to be done, he will take care of it before he lets the van leave his lot. Prices for his area are decent, a bit high if one is from out of his area, one can bargain with him, and he is very kind and friendly as well. Also had zero pressure when I was there. He acknowledges the customer, then waits until the customer is ready to talk with him.
A decent business, if you’re looking for a decent used van, or a contractor/​business looking for a decent used work or delivery vehicle.