I purchased carpet for my home a year ago. I have notice odd wearing patches throughout. I had the carpet cleaned professionally and it didn’t help. The carpet looks matted in numerous spots like it receives excess use. Strangely its in spots that don’t get a lot of use. I have reported this to Claudio«salesman» who told me he would handle any issues down the line and he referred me to Javier. Let’s hope they handle this properly.