Grainger

Probably my 5^th time here and last. No organization, no line, just people standing around. I dont know where to go or who to see. Just little kiosks for???
This place sucks.

So the commercials on the radio say that they have every part imaginable and if they don’t have it, that have a part for that to. Well I drove out to the warehouse and showed the sales girls a picture of the item I’m looking for and what it does and she proceeds to type in a few things and tells me they don’t have anything like the valve actuator timer I’m looking for. I say we’ll do they have anything similar that I can use? She asks me if I made the one in the picture? No I didn’t make it!
At least she said sorry they didn’t have it and that’s why I’m giving them 2 stars, but no attempt to ask someone else to help me, I don’t think she knew what she was doing.

Ordered a 50 ft hose for a power washer. It was not in stock, so they had to order it. They said it would be there the next day. I’m here right now, hose is here just like they promised! They mean business, I will definitely do business with them again!

Before you go here, make sure you check prices of your item at other places. I went in for an item that cost $ 16 at numerous places, but Grainger wanted almost 3 times more for same item.

Always over-​pirced. But fast delivery. Don’t order clothes or shoes from them through the mail because they don’t have a return service and its is a PITA to get clothes and shoes returned when they are the wrong size. Amazon that stuff for sure!

I figured since I’ll be this location for a few days that I will give this an «Honest Abe» review.
Grainger is a big company and they offer a lot of products, and I mean a lot of products. Just look at their catalog. It’s a beast and can break your back if you hold it for too long. They have great customer service which is something that will make this place stand out. If they don’t have it in stock they will ship it you quickly at an affordable rate. That’s what they are known for. Getting supplies to you quickly. However, they are pricing, but if you get the right person, they can knock down the price a tad.
This location is in the heart of the industrial sector. Meaning, lots and lots of people going to work in big trucks and angry with life. So be careful who you cross paths with as you may end up in a fight for your life with a two by four wooden plank.
If you’re looking for business supplies and need them quick, this place will be there for you. The staff is great.

Overall cool but you have to know your stuff thouogh other wise you will be there awile.

I love this place, i always go there if i can find some thing at ace, they have almost everything in stock. I went to this place last week because i could not find the bathroom speical lock, i check all the store then i wdnt there they had it in stock

This is a company I have been dealing with for years. They are the best, always have parts esp for what they sell also the have tech help with their products only a phone call away. I highly recommend Graingers.

i only come here because my company uses them. i find them to be way overpriced on almost any item. good thing about them is that they will almost always have what youre looking for.

Helpful staff, but didn’t have quite the same chain I was looking for (G70 rated 3/​8″ gold transport chain) as it was only available shipped from 50 miles away, and only in 20′ lengths. I needed six 3′ lengths. So as nice as the staff is, they’re largely just human internet interfaces, and I do that quite well on my own.
If you’re looking for those types of heavy duty chain, or anything you can’t find at Grainger or Harbor Freight, save yourself the trouble/​gas/​minutes and google Coordinated Wire Rope on 139^th in San Leandro — they’re quite hidden and have EVERYTHING you could ever need from this realm of things! They have PLENTY of everything, and they’re the nicest guys you could hope to work with.
They had the chain (also in 20′ lengths, but were more than happy to cut it as needed) they had the hooks, and they had ALL the other things I needed that I’ve been piecing together over the last week. Just my luck that I find them last… but that was my last time with such a problem now :) They need a Unilocal page bigtime!

I havent been in a Graingers in years mainly because sales were restricted to accounts only; no retail, but someone told me that had changed and I stopped in to check availability on a specific commercial door weather stripping. I was helped by «Kevin» and he was very friendly and helpful and even though he wasnt able to come up with a Graingers product to help, he was able to find a supplier very close to the facility I manage that had what I was looking for! He even ran out of the showroom to let me know he had just found a supplier for me! Based on that effort and service, I will be making future purchases at the San Leandro Graingers!

Staff is very helpful and friendly. Great products, while slightly higher priced that average, always dependable and in stock or (free) next day available from San Jose warehouse to will call.
Lots of hard to find items. Free catalog in the store to take home to browse. If you haven’t looked through one of those catalogs you are in for a HUGE surprise. Tons of cool useful unique stuff. From repairs to home projects to engineering solutions this place is great.

Been buying supplies from Grainger for years now. While a few of my items have been discontinued, I’ve gotten over it and have found something else comparable. Fast quick service. Since I work not too far from them, I usually have the items will-​called. Very dependable and fast service. Can usually phone in my order and it’ll be ready to be picked up in no time at all.

Grainger is a fortune 500 company and a «broad based supplier of facilities-​maintenance products, serving businesses & institutions.»
no category fits their business m.o. in Unilocal’s choices. their product offerings include: material handling, electrical, fleet & vehicle maintenance, janitorial & painting, lights, office equipment & supplies, safety, securtiy, power tools, etc. their catalog runs over 1300 pages.
this location looks as big as any costco location. haven’t been to the other locations but they are in many cities in the bay area.
drill: looked up item in catalog (red traffic cones 9 ish), wrote down item number & page number, went to order desk, paid, got confirmation number and was advised item would be in 3 days via ups. got the call a few days later and went to pick it up. no hassles at all.
caveatt: obviously, they don’t do any hand holding. you need to look up the item yourself. they can’t know what you what. the catalog is also on line… good last resort place for items you can’t find anywhere else.