GameStop

Normal game stop. Good selection of games. Friendly staff. Perfect place to come if you are having friends over and break a controller to your Xbox and don’t have the time to wait for one coming online.

FYI, when you’re doing a sale over $ 400 at Gamestop, don’t be rude to the customer. The gamestop employee named CODY at the San Leandro gamestop was extremely rude when I wanted to buy and exchange things. I’ve been shopping at gamestop for over 10 years and this is how I’m treated?

Clean store and friendly staff. Be nice to them. They deal with a lot of people who feel entitled that don’t understand that they’re just doing their job when they follow the company’s policies. Not saying that I agree with rules but I can respect hard working people sticking to their guns to keep their job. Convient location with a variety of shops and eateries.

A couple minutes ago literally my boyfriend went into this gamestop while my baby and I waited for him in the car … We waited for him like almost 30 minutes wich wasn’t a problem since my baby was asleep …
He comes empty handed and said he forgot his debit card and came back to get it and went back to gamestop… Apparently he had to wait in line AGAIN after waiting for 30 minutes … He didn’t purchase anything at all because he was more upset how the cashier had told him it was fine for him to go back and get it she never did tell him he had to wait again ! She was also rude and looked at him in a bad way ! I wish my boyfriend would of gotten her name. Maybe she could of told him from the beginning that he was going to have to wait again it’s the fact that she was rude and inconsiderate. Hopefully GameStop you start hiring more professional people and more considerate people. You lost a customer all because of a rude employee …

Came to GameStop specifically asking if they had any original cases for LBP. She tells me «no» and tells me she can check stock at other locations and I can call them to see if they had cases. So I then call Union City and they have 2 cases. After I made the call I notice 2 cases on their display. –Really annoying how associates don’t do what they are getting paid to do. Thanks for your assistance! Not!

This is the GameStop! People don’t really come here that much it’s never pack and they always have the games and accessories that you need. Bought the ps4 camera which was on sale $ 20 cheaper! Black Friday special and ps4 remotes cheaper then regular price. Always someone there to help you right away. This is a perfect spot to buy games. I called them to see if they can hold a ps4 camera and I’ll be there in 10mins but the lady said no we can’t hold anything. Really you couldn’t it hold it for 10mins … Good thing this place ain’t popular like the rest.

Nothing wrong wit this place. They have games, the employees are friendly and informative. I don’t much else to say. If you’re looking to buy a console, game, or accessory; this is a solid spot to get your video game fix.

This is the shop right down the street from my spot. I liked the employees I dealt with before and them I would have given five stars but lately, I’ve been dealing with one employee who is not very customer service oriented, seems a bit colder than the employees I’ve interacted with before and has friends coming into the store to chat with while she’s helping customers. I hope the other employees are there the next time I pick up a game. I just might cancel all my other pre-​ordered games. I go there for the service. I can pick up games anywhere. I would like to be greeted with a smile.

«Did you pre-​order it?”“Did you pre-​order it?”“Did you pre-​order it?”“Did you pre-​order it?”“Did you pre-​order it?”“Did you pre-​order it?”“Did you pre-​order it?”“Did you pre-​order it?»
No! I didn’t! And there is no way that all fifty copies behind the counter of [insert any game for any console] were pre-​ordered by others!
I’m tired of Gamestop using the pre-​order OPTION to punish gamers who don’t want to tie up funds on something that hasn’t been reviewed yet. And a compnay refusing to sell its product is asinine.
There you go; you made me use the word «asinine.»

I been coming in this location since the geico… Like super nes time! Like 90s. I bought all of my system, (xbox one) games, accessories from these people. I probably have spent all of mY paychecks here! I should have direct deposit from my employer to this gamestop!!! God damnt! GOOD AND FUN EMPLOYEES To talk too. THEY KNOW WHAT THEY DOING… Good customer service! Pre-​ordering stuff from there people is easy as 1−2−3! But there buy back and APR is the worst thing

I have been coming to this gamestop for years. There always nice and informative. This is where I picked up the playstation 4 at midnight. They were really quick. I will continue to come here for years to come. They always have what I want.

This has been my gamestop for years. i pr-​order all my games at this store. I never have issues or problems. I have even asked them to find a used game for me. which meant them checking their system calling the gamestop which had it in stock and have the game wait for me on hold at an other location.
This location is understaffed. The line to buy your item during the day can get long and usually someone who knows nothing about gaming takes the time of one of the staff with stupid questions. Even with all that i never have to wait for than 5 minutes there. I am in and out very fast and playing my game at home.
This location also had a ton of used games in particular.

Angela helped me pick out the perfect gift for my daughter! Thank you, Angela! Couldn’t have done it without her! She’s the prime example of what customer service should be. Not only did I feel welcomed and at ease, but I felt like she genuinely wanted to match me with the perfect video game for my daughter. As well as I genuinely felt like she wanted me to have a good day and her expertise on her trade is unmatched. Gamestop, you have my future business! Thank you Angela!

This Gamestop I come to quite frequently since it is just walking distance from my house. It is as well located in a good spot since their are a lot of places to go to eat, bank, some small outlet stores, and public transportation (Bart) which is right by. But now getting back to the business let me say I’m never disappointed when I come by.
The plus sides of course to the business is that the staff is always helpful when ever you have questions, and are able to help you out with anything possible in their power. As well they will let you know of any discounts, or plus they are giving away to ProMembers. The store as well is in a organized manner where one can easily find what they may look for by themselves, or even ask for assistance if they want a big quantity of games.
The parts that can use some help would be having more staff at least on the floor on the times that are busiest with a lot of people that come by. Mention any discounts before a purchase instead of right after. Maybe give a little more in trade in credit which can be helpful to have more people come in.
All I have to say is that I have a good experience for whenever I come on over to this Gamestop since it is a good personal experience instead of just feeling like a basic transaction.

I was a really avid DDR fan when I was younger. I had a metal DDR mat that was real expensive and everything.
But that was the old days, and I grew up. I have no need for a metal DDR mat. I go to GameStop with this 20 pound, 4 feet square feet thing, and they just look at me like I’m fucking crazy. I say, «I’d like to give this to you guys?»
They laughed and said, «nah man. Sorry.»
FUCK THEM. I had to throw it away. That thing was 250 dollars. I bet you if I went to eBay they could have taken it!
But whatever. I buy my games there. So I go there. They’re alright. But I hate the employees.
Assholes.

It’s an alright place. Not much else to say… it’s right across the street (literally less than 20 feet away) from an affordable, tasty burrito joint.

Very friendly staff (not uptight like one in San Francisco), clean store, wide selection, and nice location (as far as where I live: P).
When I look to buy pre-​ordered games or used games I go here and have yet to regret it, but most GameStop/​EBgames are like this.
Staff has a general knowledge of games and is prompt to look up items for you.

I reread the older posts and have to say that I have not had any problems with this store.
They staff is usually always friendly, asks if I need help and if I say no they just leave me to roam the store. When I do eventually have a question they will try to help me.
I usually use this store to pre-​order titles that I want and have never had a problem there either.
I would recommend stopping in there especially on a hot summer’s day because they have great air conditioning and games of course.

I called them up to ask about availability on a game. The person who answered was friendly, which came as a surprise after reading older reviews.
I ended up buying a few new games here over a 1 year period.

I second that. The staff here are some of the stupidest and least-​helpful I’ve dealt with. It’s like a rude gamer club in there.
It’s not GameStop, it’s this location.
They thought it was so funny that I actually wanted to buy a game here, specifically Super Mario Galaxy. They had it. They just wanted to fuck with me for no reason.
So hey GameStop corporate, if you happen to read this, I recommend firing everyone working at this location in November 2007 and just starting fresh. They are a bunch of pricks and actually convinced me to buy via Amazon instead of here.
Kiss your $ 50 a month goodbye bitches! For the hard of thinking, that is $ 600 a year, not including Christmas gifts and accessories. All being sucked away by your retarded employees. Ha ha you are stupid.