, advertised same day delivery. They took an order on Sunday for a funeral service delivery in Houston but they didn’t deliver it. They called me on Monday morning and told me that the local flower shop in Houston was closed on Sunday and they couldn’t do anything. They should have ensured that the order reached the local shop and not just submitted electronically. They’ve lost credibility but more importantly, this was a live-death situation and they have made us look bad and insensitive by not having our flowers delivered to the funeral home. They apologized but hung up on me. I’ll never use their service again and would suggest others never to use it. Kathleen