Capistrano Dental Group

My suggestion, find another dentist. I set up an appointment a month out. They called me the day before, after taking time off of work, to say the dentist will not come in. They rescheduled for the following week. I have now been waiting for over two hours to see anyone. Very poor client care. Everyone is oblivious and could care less. New dentist for me.

My granddaughter (8 mos) and I went for her check up and everyone was wonderful from the front office staff to the hygienist and of course the dentist herself. They treated us so nicely and took us in right on time and solved our problem quickly and insurance covered everything! We will go back every 6 mos. gladly!

I went for my eight-​year-​old son feeling after I tried two regular dentists and two child specialist Dental group which took more than 2 months. My child was treated with kind without any waiting time. While my son was taking x-​rays docter right came out asking me a lot of questions including how why supervise his tooth cleaning and gave me a very detailed instruction. I told Dr. Sara reluctantly about Incident which my son hit dentist and got rejected twice from a two dentists because of that. But, she laughed and said she understands child can fear at the dentist. Procedure was very quick and almost no pain that my son didn’t feel injection. Staff are very friendly to the degree where there is no difference between a doctor and nurse — they act like a family.
I had so much stress for last three months now I’m so relieved. My son was happy and he wants to go only this dentist from now on. I’m going to bring my 6 year old daughter also and considered to see orthodontics too.

WARNING. Do not take your children to Dr. Sara Ghaemmaghami («Dr. Sara»). She claims she is a pediatric dentist, but she is anything but gentle with children. On the surface, the office was clean, the front desk staff was friendly, and the assistants were kind to my kids. However, I waited for over an hour for my daughter to be seen, and I was in the office itself with my 3 kids (1 a baby) in the hot atmosphere for OVER 3 HOURS. I felt very much taken advantage of in this respect, because after all of the waiting, my judgment was low and I was exhausted. They took x-​rays of my daughter’s teeth, then sent us into a room to wait some more. Then they did a «cleaning» which took literally 5 minutes, and proceeded to show me all of the cavities that my daughter had (they claimed 6, but now I highly doubt any of those were legitimate). Putting me into a state of shock, and using fear and shaming tactics, I quickly agreed for them to «fit my daughter in» for fillings. Mind you, this was the first dentist my 3 year old daughter had ever seen, and only my 2^nd dentistry experience as a mom. The assistants whisked her away into the room to give her laughing gas and «strap her in». She was so exhausted from not having a nap and waiting so long, that my daughter fell asleep. I think it was due to this extreme state of relaxation/​lack of resistance that she was feeling, that I was unaware of how badly handled that her mouth was during the procedure. Dr. Sara took no more than 10 minutes from start to finish, and it showed. That night, my daughter’s lower lip swelled up to 4 times the normal size, causing us to panic and worry about an allergic reaction. In fact, when I took her to my pediatrician because they were so completely unresponsive (and didn’t even have an emergency phone line), we discovered that she in fact had extreme trauma to the mouth (which made sense, given that the Prednisone and Benadryl did not touch the injury), and will take a long time to recover from. This is malpractice at its finest and is inexcusable. I am not surprised that this has happened to other children there. It is like a child filling factory. So incredibly upset and enraged that Dr. Sara did this to my child and I am reporting her to the Dental Board of CA.

I had the worst experience of my life there. My daughter needed fillings and the treatment she had by the dentist was horrible. She called herself Dr. Sara. The staff was amazing, friendly, kind, interested in making my daughter (who’s 4) comfortable and not scared. The dentist however was not gentle with her at all, didn’t talk to her, didn’t gain her trust, didn’t explain anything to me at all. My daughter was scared and ended up leaving the dentist office with a fat lip because the dentist was pushing and pulling on her mouth as of they were made of rubber bands! I understand kids can be difficult at the dentist but this isn’t how you handle a difficult kid. We put her in the blue restraints (never again!) and she felt like she couldn’t breathe. The dentist shoved so much gauze in my daughters mouth she coukdnt breathe. Her nkse wad stuffy frok crying and her mouth was full of gauze. Terrifying to think avout. Had she talked to my daughter or tried to calm her down or took a gentle approach about it, my review would be different. I highly reccoment taking your kids elsewhere. I don’t even want to give one star but Unilocal reccomends it.

I have been going here for years, and have been treated very well. I have had root canals, crowns, extractions, cleanings, the works…
I live in the Long Beach area now, and I would still take the time to drive down here. The staff is still amazing, very kind, respectful, and professional.
Highly recommended!!!

Too bad you can’t give negative numbers. So I got some dental work done and had to get my wisdom teeth extracted taken out so I took some sick time to come in and they decided to do fillings instead totally a waste and loss in money for me. So I stopped going to this place and now am going somewhere else and had to have my fillings redone which insurance won’t cover and they refuse to give me my money back claiming I could not have been taking care of my teeth since seeing them. They have horrible customer service and way over charge.

I have recently moved to the area and was looking for a dentist that was part of my dental insurance plan. I made the mistake of going to Capistrano Dental. I scheduled exams/​cleaning for my three children. I was told that they needed to have sealants on many of their teeth. I was told that my co-​pay was $ 45 per tooth. I paid over $ 1000 for everything with dental insurance! I called my dental insurance only to find out that I should have only paid $ 5 per tooth. When I went back into the office to get clarification on the bill after my children were done, I was told that my insurance did not cover the procedure before the sealants are applied (etching of the teeth). Which by the way, does not need to be done. Information I was never told. I was told my co-​pay was $ 45 per tooth for sealants. I can’t say I was given the correct information to make an informed decision by the office staff. I hope that $ 1000 was worth losing a family of five as patients. I will be going else where for dental work.
I would give them zero stars if I could.

So I scheduled an appointment for 8:45am. Here is their philosophy they allot 45 minutes to fill out 2 forms so your dental work doesn’t actually start for close to an hour. Who has that kind of time during the week to spend at the dentist for a basic cleaning and x-​rays. All the technicians were just standing around doing nothing while I sat in a chair in the waiting room. By the time your appointment is over you’ve spent 3 hours at their office for a routine cleaning and x-​rays. I will not go back.

Horrible people and worse dentist. They say they accept your insurance then try to make you pay the difference giving you all kinds of reasons why your insurance is not performing. They broke my tooth while replacing an old filing then when it fell out they refused to repair it saying the insurance won’t cover this. They’ve left me with an open hole in my molar. Very unprofessional and just bad dentists.

I have had horrible experiences at Capistrano Dental Group. When I first went there, they had a few good reviews. I just went back to check and noticed the horrible reviews in the past year.
They are ALWAYS trying upsell on services and if you opt out, their mood completely changes. Actual dental work is mediocre. The office staff will make you feel like family but don’t let that fool you. I’m fairly confident everyone is working on commission there. Why can’t businesses just be honest, do good work and treat people well? If they did, they’d have an abundance of positive feedback and referrals. It’s a pretty simple concept…

My two daughters and I went there for our 6 month check ups. I had the best cleaning of my life (and I have perfect teeth: never a cavity, never had braces but they are perfectly straight, and kept my wisdom teeth). Little did I know that my old dentists’ office in Michigan wasn’t doing nearly as good of a job as they should have been. I floss daily but because the cleaning was so great, my teeth feel like they don’t need it (but I promise to keep doing so). My daughters loved the staff and something that could have taken hours was over with (all three of us) within a hour and a half of walking in. We loved Dr. Soliman and he is now our new dentist!!!