Winchester Shell & Car Wash

This gas station is terrible and I completely agree with all the reviews that have posted their thoughts about their negative experiences here. I got gas here and was thinking about a quick car wash. There was definitely a lot of pigeons hovering within and around the gas station. It turned me off but then I figured let’s just go with it and when I exited the car wash the air dryer completely did not turn on. So I ended up needing to personally dry my car with a towel which I paid to have the full treatment of wash and dry for the car. I went to express my frustration with the cashier person but he right off the bat said that it was my fault because I triggered the sensor by backing up which turned off the dryer. I didn’t mind that it did that but it would have been professional for them to post up a sign that if we were to back up the car even a centimeter it would trigger the car wash to not dry your car. Bottom line their customer service is terrible and they are completely ripping off any customers that opt to use their car wash services… I wouldn’t bother to give this gas station any business at all what so ever.

My credit card information was skimmed off of their outside Gas Pumps. I was in San Jose for a work event and stopped by the Gas station for a quick fill up. I was a little skeptical as the place is not well kept and the car wash was full of Pigeons. For that reason alone, I used a credit card I have not used in over 5 months. Sure enough within 12 hours my card number had been skimmed/​stolen off their machine and was being used fraudulently to make purchases. Even Bank of America agreed, given how little I use this card, that this was 100% where my info was skimmed from. Buyer beware. Avoid this Gas Station at all costs.

Easily the dirtiest, nastiest, pigeon infested car wash I’ve ever seen. There is a dead pigeon in the wash. The area is disgusting looking and you can tell no one really cares to keep up the appearance.
I paid for the wash when I bought gas so I was locked in, but I will never come back and now I feel like I need to re-​wash my car.
Go somewhere else. Don’t give these people your money. Maybe they will read this and do something about their grounds and hopefully clean up the dead bird and trash. You people are gross.

Yesterday on 9−1−14 I went to Shell (1025 Winchester Bl. San Jose, Ca.) to gas up and get a car wash. I needed air first and went to the air station, it clearly states that I HAVE to pay. I went inside and specifically and clearly asked «do I have to pay for air» I was told «YES». I said even if I purchase gas and a car wash he once again replied «YES».
After we scrounged for 4 quarters and put them in, I saw the free sign (conveniently placed in a non visible location). I went inside and said, you told me that I had to pay, it says free? He said he NEVER said that, I spoke clearly and heard your response, you told me that I had to pay! He again denied it and basically called me a liar.
I would have left at this point but because time was important my girlfriend was already gassing up the car. At this point I must admit I was angry, I was loud and cussing, he again repeatedly and completely denied what he had told me. I told him I would be contacting the proper people about this (he did not care). I intend on standing 100% on my principles here and will see this through as it is a violation of California Law (AB 531).
To add insult to injury, the car wash was awful! There are many stations in the area, use the other ones, I know I will!
Here is the law:
Added note: The owner called me, apologized and gave me 3 free washes. I raised my review from 1 to 3 stars as a result.

Don’t ever get your car washed here. The car wash not only is very dirty, but pigeons live INSIDE the car wash.

Their machine doesn’t work good and they don’t clean my mirror and window shield worth customer service

This auto shop has saved my bacon on 2 occasions, and I am long overdue for writing a review. This is what a neighborhood gas station/​auto shop should be like.
First, I managed to get my car hood stuck — the latch wouldn’t operate. It was necessary because I had to drive to a windshield repair shop on a rainy day to get the cracked windshield replaced, but first I had to repair my wipers, which had blown apart on Hwy 101 during a downpour the day before. In the attempt to fix my wipers, I managed to screw up the latch. This happened 2 days after I had surgery, my other car had problems as well, and I was at the end of my vehicle rope, so to speak.
I live near Winchester and Williams and went to the Shell station on a Sunday morning, expecting it to be closed, and the mechanic fixed the latch, got the wipers functional, and lowered my blood pressure for no charge. Perhaps my car distress was plain to see. Eternally grateful.
Second, on the day before a month-​long work trip, I realized I had 3 days to get my son’s car smogged. Again, I run to the closest smog station, Winchester Shell, about 6 pm on a Saturday. Almost closing time. He asked me if I brought a coupon. Ever the bargain hunter, I offered to drive back home and print the on line coupon. No worries, he said, I’ll give you the $ 20 coupon, just write a Unilocal review.
My 1987 truck passed the smog, no problems, and no late fees,
This guy is just nice. Give him your business. You won’t regret it.

The car wash didn’t clean my car very well, but that’s probably what you get for a 5.99 machine car wash. This would have been a 3 stars BUT the cashier was very friendly and let me run my car through a second time. That got rid of some more bird poop!

What a rip off! We pulled into the car wash and the sign said 1 & 5 $ only. We only had a ten and figured we would try it. The machine took the bill and we got an 8 $ wash, but no change. My wife went to the office to ask for the change and the clerk said the machine did not take tens. He refused to give us our change saying is we came back Monday his boss would open the machine and if there was a ten, he would give us change.
We are not only not going back Monday, But we, along with the riding group I am in will make it a point of not going to any Shell station again