Walgreens

I have been a long time off and on customer of Walgreens Foxworthy (formerly on Koch). There have been times I’ve been very happy and times I have been disappointed. However, they were really wonderful to me on Sunday and Monday. I needed a medication that is not always stocked at pharmacies. They checked to see if they had it in stock and they did (three other pharmacies did not). The pharmacist Mariam was very patient with my multiple calls on Sunday to see if my doctor who said she called in an emergency script for me (which she actually did not) had actually called it in. On Monday, they faxed the doctor for me immediately and once it was filled, Mariam called me to tell me it was ready for pick up. She knew how upset I was and how in need I was of the medication. In my opinion she went above and beyond and I appreciate that. I also really appreciate Tey who works in the pharmacy she is always friendly and helpful. Thank you Walgreens, I am going to transition my scripts back to your pharmacy. The drive through is very convenient too.

Prepare to be accosted by derelicts outside he building asking for money. Always. This is reason enough to go somewhere else… are they watching to see who gets prescriptions? It’s unsettling and management should do something about this… its been this way since the store opened.
The pharmacy is always super slow even when there isn’t a customer in sight. What does the staff do back there? Certainly not fill prescriptions or you would ALWAYS have to wait 20 – 30 minutes to pick up a prescription that has already been called in. And when you do come back after being told it will be ready at a certain time, it often isn’t, and they ask you to wait another 10 minutes.

Worst service ever! Slow!!! Go to Walmart, so much better! I’ve been here an hour and a half! Still waiting!

Store sucks! The people that work here are lazy inconsiderate and rude .I hate this store and pharmacy! Never come here!

I’ve used the pharmacy for several years and I have to say the service and efficiency of the staff has gotten so much better within the last year!!!
Drive thru is always quick and easy and they always call if there is any problems which I didn’t experience at other retail pharmacies

LAZY smart-​Ass male employee, possibly a ‘BAD attitude manager’ who is too busy being a flipant jerk on the phone to me, a frequent customer, to HELP with a stock-​check. Smart-​mouth JACKASS.
P a t h e t i c customer service!

It’s Walgreens! They have everything a drug store has and then some extras like fresh fruit and baked goods which is nice! They are newly remodeled and this Walgreens is very big, pharmacist/​tech is pretty slow and not to friendly… But it’s a convenient store that has all your basic needs! Has a photo department as well, this is my go to local drug store! There are always homeless people right outside the doors! :(

My local Walgreen. Great for greeting cards, milk, fever bugs, make up, monthly deals etc. Only used the pharmacy once with no issues and didn’t wait long. Some sketch people at times outside but decent overall.

The pharmacy has terrible service. They are extremely slow. They are either under staffed or the staff is incompetent!

I love this Walgreens but they seem under staffed. But the staff they do have is very friendly and they will tell you whatever you want to know/​find. The store itself looks clean and organized.

Had to run in and get allergy meds after eating a peanut laced donut. Luckily this location is well stocked and easy to navigate once inside but that leads me to the negative… As far ad parking goes this lot is poorly designed and spaces are too small for big vehicles like mine.

Horrible customer service! Drive a little further and go to CVS … Sales assistants are rude and act like they are doing you a favor if they help you. Too bad because the store is new and not far from where I live !

14 087 236 909 disconnected– new # 14 087 239 905.
Prefer this walgreens for quality of photo prints that I submit through their app

This pharmacy has the WORST customer service i have ever experienced. I have sat in the drive through for 20 minutes, gotten out of my car and then waited in line inside the store for a ½ hour. ½ the time the drive through is closed — even though the pharmacy is opened. They can never get my insurance correct (even though it never changes…) I am in the process of moving all of my Rxs to the CVS on ther corner of Cherry and Foxworthy. They have been fabulous!

Slowest. Pharmacy. On. Earth. With about ten people on line, one cashier takes a break while the other takes 20+ minutes to ring someone up.

the world according to noelle, 2013
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the quick details
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business: drugstore/​sundries
parking: parking lot (poorly designed)
price: good
customer service: good in store not on the phone
family friendly: yes
noelle’s favorites: being a new mommy, the drive through pharmacy is a lifesaver!!!
Walgreens’ ad campaign slogan is «At the corner of Healthy & Happy.»
A major drawback to this Walgreens location is the lack of proper response time when calling either the pharmacy or main store for any inquires, wait time I’ve experienced was up to 30 minutes on hold with both the pharmacy and main store at separate times. It’s annoying when they keep you on hold endlessly. Contrary to the poor phone etiquette at this particular location their in store customer service is quite good. When ever I’ve shopped I’ve always encountered friendly customer service in the store, at the counter for checkout and the pharmacy and drive through pharmacy.
Being a first time mom and always on the go, I never realized the saving grace of a drive through pharmacy. I’ve decided to switch all our prescriptions to Walgreens because of the convenience of the drive through pharmacy. I’m thankful for the drive through pharmacy and the excellent customer service I’ve received when picking up my prescriptions.

Good customer service very clean.
They offer me help and check in the back if something is out of stock. They have good sales most of the time. Havent tried the pharmacy of photo lab yet so we will see later on :)

Worst Walgreens ever ! Customer service is so bad, i went to print a picture but the photo assistant could not help me.

Worst. Walgreens. Ever.
Review based solely on the pharmacy – store is nice but don’t have any experience on that end of it.
Drive thru pharmacy serves no purpose because there is no actually driving through. You sit. And wait. Then wait some more. Then wait again after that. Going in to the store is equally as bad. Understaffed and they move like molasses. Not to mention filling a prescription with a different brand without your consent and literally having to fight for them to understand what actual prescription they were to give you.
If using this Walgreens for prescription needs, avoid at all costs.

Whatever you do, don’t get suckered into the drive-​through pharmacy. I am 0 – 2 — no one is there or they give priority to the patrons inside so you’ll still be late. They always seemed to be understaffed for the pharmacy, even if you leverage the special little window for ‘self-​serve’ pick up. Even if you go through the motion, IT“S THE SAME PHARMACIST THAT HELPS YOU IN THE OTHER LINE. So it’s pretty funny that she pops up from behind the robotic door.
Other than that, it is one of the newer Walgreens, so it’s kinda nice. If you had to go into one, this would be the one. It’s clean, organized, modern, and fresh.

This location is one of the best Walgreens I had ever been. Very clean, organized and friendly staff. I never know that Walgreens have so many stuff and you will always find somethings that you don’t very need too. It reminding me of Target but it smaller. lol
All in all it like night and day from other location on the street.

So, It’s a slightly larger convenience store in a slightly more convenient location… what else can one say about Walgreens? I’m glad it’s there when I need it! Service is friendly and helpful, inventory seems well-​stocked. The new drive-​through pharmacy can be useful, though I’ve not tried it yet myself.