Vo Complete Auto Services

Not sure what happened when the nephew took over, but he definitely tried to play me. I just wanted a second opinion on whether my timing chain needed to be replaced or if I had valves to replace. He said he would look at it for free. He called to say what he found, and allegedly my ENGINE was bad and would cost $ 6k to replace. 6000. Seriously? A BRND new engine for my car is 2500. I decided he was definitely trying to get someone over on me so I had my friend go o two it, then he said diagnostic was $ 100. So it’s free when you were going to do work, but now $ 100 when I chose not to believe the BS about my engine. My mom paid the $ 100 because she «felt bad» and I took it to another shop. Got my water pump for timing chain replaced and have had 0 issues since.
It;s unfortunate. I really liked this place before Vo retired.

So I went to this shop today cause my radiator cracked. I don’t know much about cars and I need advice. For radiator plus labor the guy charged me for total $ 400 dollars! Seems to me is too much but again I don’t know much bout cars. Please guys help…

We use Vo Auto for all of our patrol cars. The guys at the shop are very kind and professional. Because we use our cars for all of our patrols and events we run into some «interesting» situations. The gentlemen at the shop have been able to fix everything from patching the tires to replacing the window motor. We highly recommend this shop to all of our clients and even take our personal cars here.

I have known Vo a long time, and is a honest and truthful mechanic, and stands behind his work to the very detail, he has been my go to mechanic for over 20 years, and is still their, he must be doing something right, he has since retired and has Hai is running the shop, I feel Hai will treat you in the the same way, or Vo would not have chosen him. Trust and Honesty is what made Vo suceed.
Ralph Epperson, San Jose

I stopped by today to get my «check engine» light looked at. Immediately, I was greeted by the very friendly owner who told me he would look at my car for free. A few minutes later, he figured out it was just the gas cap that was causing the light to switch on and reset it.
I had actually originally went to AAMCO (next door) to get it diagnosed and they told me it would be $ 120 just to look at my car and that it would be several hours. I was so happy that Vo Complete Auto Services resolved the issue so quickly, for free, and didn’t try to upsell me on unnecessary repairs. They seemed like genuinely honest and good people and if ever I have another car issue, I will definitely come back.

Recently moved to San Jose. I am very glad to have found Vo Auto Service.
I took my car for a manufacturer recommended regular check up/​service and met Hai.
He explained every thing that needed to be checked as per the regular maintenance call for the model. And, listed out everything very clearly before hand.
Quotation was very reasonable and he did all work within the said price.
Also, advised me of the items that I need to be aware of for the near future maintenance of the car.
Vo Auto Service is as best as it can get in service, price, honesty and most of all courteous and friendly!
I found my auto service for all my car service and repair.
I highly recommend Vo Auto Service and wish them the very best!

Been taking my Lexus to the previous owner Vo for years. Hai took over and thought would give it a try. He is much more expensive than Vo, but I didn’t want to go through finding another mechanic, and Vo was awesome, so decided to try him out.
My Lexus was shaking in the front when I braked, so I took it in and was told the front brakes needed changing. I took it back a few weeks later to get work done. After service, I leave his place and guess what… Car still shaking!!! I look at the paperwork and he had changed the rear brakes and rotors! I took the car back and he says that the rear brakes and rotors needed to be changed and the front brakes looked ok — so he changed the rear. Upon asking why he didn’t check the front rotors after seeing the front brakes are ok– to see why the front was shaking-​he said they don’t do that– even though the chief complaint was shaking during braking in the front, seems like someone dropped the ball! So now he says I need the front rotors changed, and the brakes– even though they are fine. When I ask him for a discount due to the circumstances– he says they work on very small margins and he cannot offer. He was about $ 100 more expensive than a few other places I called. Maybe I just got unlucky with him– but he would rather lose a longtime customer than to work with me in the price.

I needed a mechanic to examine a used car I was interested in purchasing. Seeing good reviews about VO, I called ahead and they explained that they could do it — a visual check and road test in about 75 minutes. They did a complete check and provided good insights regarding things that should be addressed with the car. I appreciated their overall candor and clarity that they would not be liable if there were issues with the car. We decided to purchase the car after the seller decided to reduce the price and take care most of the things identified in VO’s examination. Thanks VO!

I moved to San Jose recently and was really looking for a long term mechanic with no success, but I finally found one I can trust.
Love this place. Hai is the owner and a awesome guy. He’s super honest and will let you know if you can get a better deal else where, especially on tires. The mechanics will take the time to show you exactly whats wrong with your car before repairs are conducted.
What I like most about this shop is that they take the time to really educate you.
I’ll be back for sure.

My husband has been coming here for years and now takes my car in. We love this place because they are truly honest with prices and even if they feel you can get a better price somewhere else they will suggest it. Never going anywhere else

My entire family are longtime customers of Vo’s and continue to have all of our cars serviced and repaired with the new owner. He has continued the high quality and honesty we had always known. I highly recommend this auto repair establishment!

Great store! I had my car fixed yesterday. The owner didn’t even charge me for that because it was just a minor mistake although they spent time on diagnosing the problem.

If I could give more than 5 stars, I totally would!
On my commute home one day from work, my car seemed as if were going to stall out and die from the stop-​and-​go. It had been experiencing some major issues with shifting, so I decided to take it to a shop to get it looked at. I read all of the great reviews on Unilocal about this place, so I decided to call them up and let them know that I was on my way to drop off my car.
I told the guy that I was stuck in traffic but that I’d try to get there before they close at 5pm. The guy told me that he would wait for me. I thanked him and told him that it was very much appreciated. When I finally arrived at the shop about 10 minutes after 5, he asked if I had a ride home. I told him yes, and that they were on their way. He said that he would wait with me until I was picked up. I again thanked him and told him it was very much appreciated.
The next morning, he called to tell me that there were no codes found when they ran the diagnostics. He said that the car is still really new and that he didn’t think the transmission could be going out (I had a 2010 Ford Escape with about 54k miles on it). He said that he would continue investigating and let me know if he found out anything else. A few hours later, he called back and said that he found a few TSB’s (Technical Service Bulletins) regarding issues with the 2010 Ford Escape automatic transmissions. He told me that unfortunately, I’d have to take it to the dealership to get the transmission program (software) reprogrammed. I knew exactly what he was talking about since I had been doing some online research of my own that day. One issue with the car was that it would actually not spit out any diagnostic codes, even when there was an actual problem (oh joy). There was also a TSB on the transmission, describing the same specific problems that I had been experiencing.
I picked up the car a bit later that day. I was told that there would be no charge. I was absolutely amazed! Again, I thanked him and told him that I’d write the shop a kick-​ass review :) Never in my life would I expect to experience this high level of service from an auto shop. If I ever have any other car issues in the future, I’m for sure coming back here.
(Oh, and I traded in the Ford Escape for a GMC Terrain… no more Ford’s for this girl lol. The dealership actually told me that they were aware of the transmission problem but that Ford had not yet issued a recall.)

I absolutely LOVE Vo Auto!!! AMAZING SERVICE, HONEST AND QUICK!
I rented a car in the assumption that i wouldn’t get my car back for a few days considering the amount of work that needed to be done, he found out that I rented a car late on Thursday had my car done before the rental car place closed friday! SCORE!!!
THANK YOU VO AUTO

Excellent shop! I travelled from Seattle, WA to San Jose and my car decides to start acting funny. Luckily the shop was a couple blocks from my hotel.
I showed up with no appointment and the shop was booked busy for the whole day. I spoke to Hai (owner) told him I was driving to NYC that day for my new job. He accepted my sob story and took my car in and moved it ahead of his other appointments.
My car:
2002 BMW X5 3.0i
Diagnosis using Snap-​On labeled tablet (I’m not a mechanic):
–All 6 cylinders misfiring: repaired by replacing all spark plugs and one ignition coil #6 cylinder
–failed O2 sensors: replaced parts
–broken air intake actuator: Hai showed me the part as they removed it from the vehicle and it was obviously broken. Part replaced.
My car is a BMW and I have accepted the fact that parts are expensive and labor so much more. Just to replace the O2 sensors would have been over $ 1000 at the dealership. Vo Auto did all those repairs for much less. I’ve never left a shop and felt like I needed to give them more money — this time I felt like I was taking advantage of shop.
As of this review, one day after the repairs, 1000 miles of driving towards NYC and my car runs perfect. Hai runs a honest business and takes care of his customers. I am forever grateful for his willingness to help me out. I owe him big time. So a bottle of fine whiskey is in the mail.

I have been a customer of Vo’s since 1992! This shop has exceptional mechanics that do a great & honest repairs. If I have any issues with my car, I always call Vo’s.

All I can say is they are not a rip off like all others. Vo had retired so its under new management. Equally good as Vo. I’ve been coming here all the time.
They fixed so quick and will always take care of you. I used to just go to dealership knowing that they will take care of you but they just take your money.
One time my cig outlet wasnt working so I brought mu car to dealership and the advisor told me that they have to check the electrical wiring of the car so i have to leave it overnight. I said no so i brought my car to Vo and they just checked the fuse box and of course its always the fuse that get busted. If I only have a tester I can do it myself. But I wana leave it to the professionals. Lol…
Anyway, this place is truly very honest…
Very honest!!!

My mom introduced me to Vo when I got my first car and my family has been coming here for over 24 years. He can do everything and his prices are the best in town. I highly recommend Vo for all of your car repairs. I’m so sad that he will be retiring soon. I wish him the best and hope the new owner will be as trustworthy as Vo.

My mom’s rental car had a jarring noise after hitting a speed bump, we determined that the aluminum housing around the muffler had been knocked loose. I Unilocaled nearest mechanic that was open and went to Vo’s. He did not hesitate to help us jacked the car up on the lift and tighten the nuts around the housing. He was kind enough to do it for free even though he had to move some cars in his shop around to accommodate us! If I ever need an honest mechanic in San Jose, I would go here.

I have an 2001 Ford truck that had a spark plug issue and I took it to Vo’s because I got a recommendation from another mechanic and I found out a friend of mine has been taking his van there for years. I was relieved to discover the praises were true.
Vo is very quick and quotes a price first and sticks to it. No «add-​on» work you don’t need and haven’t requested. He checked the compressor first to make sure that it was just a spark plug issue and my compressor was fine. Total for the work was $ 123. Spark plugs were $ 5 each and $ 80 labor. Took the car in at 3 pm yesterday and it was ready by 9:30 am today Friday morning.
I had taken it to Almaden Transmission over on Monterey on Wednesday by default they asked for the business. My friends mechanic right next door was closed, so I thought let’s give them a try. I had not read all the awful reviews. They had all these add-​ons for work I had already had done two weeks before. I just took the truck and got lucky not to have experienced any regrets with them.
I will return Vo! You can count on it. Thanks for relieving my stress and fixing my truck.