Vagabond Inn San Jose

Without a doubt the worst place I have ever stayed! I travel for work a couple times a year and with all the different places I’ve stayed I’ve never been so unhappy. This time I was in town to visit family. When I found the place online it seemed very clean, neat and simple looking. Website promised refunds if nessesary. Upon arrival I go into the lobby to check in and working was a guy named «Nick» nice guy and cracked some jokes while getting things ready. While chatting with him it came up that I was here to visit family and that they couldn’t wait to visit with me while I was in town. He said they don’t «allow guest visitation» but he would tell his manager to not worry about me. I thanked him and we went back to doing the paperwork for the room. Online it said I could put a card on file but wouldn’t be charged anything until I checked out the following day. This was false and I had to pay then and there. Double what the website said. Finally checked in and now in the room I rented for the night stay. I enter only to find I was given a one bed room. So now my guest and I had to share a bed instead of having our own which thanfully wasn’t a problem but the guy at the desk should have asked if that was ok. So I checked in at 3:30 and by 4pm I was told I wasn’t allowed to have any more visitors. Yes I has 6 people come visit me during that hour. They came they hugged me and stayed no longer than 25 min in the two groups they came to see me in. Family is excited I am in town and they stopped by for hugs and kisses. Since the place is swarming with cameras you can see them enter and leave. We weren’t blaring music or making loud noise at all like the other rooms surrounding mine. During the hour I was in my hotel room I received two phone calls saying «there are too many people in my room. I said ok and asked them to leave. I asked my family to leave and right as they left a few other family members came to pick up some gifts I had brought for family. Again the front desk calls and says they can’t be there. They left right away and I left with them to go see the rest of my family at their home. The other person staying in the room with me came back a few hours later to grab some stuff but the key didn’t work and called me. I called the lobby and they said I had to come to the lobby to get access to the room. I had to leave my family to come down to let the other person in our hotel room. I enter the lobby to get access to only be told that I can no longer stay there! I asked to speak to the manager and of course he apparently named «Danny» was unavailable. Guy at the desk, same guy from earlier tells me that he told me on the phone that I was kicked out! This is a lie, I was never told that! My things were handed to me in the lobby since they were removed earlier in the day when we left. They removed our things without any notice at all! To top it off we weren’t given back our $ 137 or even part of it for the HOUR we stayed in our hotel.

This place was fantastic! I absolutely loved it, especially having come from a total dump of a hotel the night before! Excellent customer service. Really made me feel welcome due to their exceeding accommodations! Great place to stay in San Jose! Close to the airport too, which is always a plus!

Ugh are you serious? Plug in your damn fridge. We had stuff in there all day and came back and it was warm. Not fuckin cool guys. It doesn’t cost much extra to leave a fridge plugged in. What do you expect customers to check beforehand? Really now?
Breakfast isn’t that great. Not too many outlets in the room. Oh and don’t think you’re gonna take a bath cuz the stopper doesn’t work. Also the queen bed is more like a double. The bed is literally made by an insane person. The sheets come up to about your hip area, and they put the blanket underneath the sheet. At least the damn television works… I guess.

Worst customer service and worst all over experience. Stayed here 4+ days and had the room paid by someone else other than me, well that was a huge problem for them as if they weren’t getting paid every single day, which they were, but for some reason couldn’t get over the fact that someone else might pay for me to stay here. Got harassed by one of their employees asking me for my number while I’m staying here alone with my two year old son. Great safe feeling when he’s at my door at 11pm because my card once a again didn’t work and he’s there asking me for my number so he can help me and talk. Um no that is not okay it’s late and my son is asleep and I’m alone trying to get into my room! Disgusting! The manager or guy who works today came out to my room as I’m trying to pack and leave and threatened me, told me to get my shit out of the room, and said he would call the police if I didn’t shut the f up and listen. he was screaming at me while my two year old son is standing next to me. I’ve never experienced anything like this before! This is how they treat a paying, respectful customer who had no complaints while staying and no issues! I had to find the regional number to complain and this is far from over. I will not let these people get away with treating me like this and a criminal when I had done nothing wrong! I do not recommend this place at all! Stay away or you may be screamed and cussed at like me and hit on by the employees late at night!

BED BUGS! I got bitten 4 times during the night but just thought they were mosquito bites until I took them home as castaways and they infested my apartment. Consider yourself warned.
Carpets are also filthy and the wireless was unstable. Not worth the money you think you’re saving.

Have never had such a negative experience at a Vagabond hotel before.
First, the website advertised a triple A discount which we found out was outdated when we arrived. We paid more for the room which was a setback considering that primary reason we chose to stay was because of the relatively low cost.
Second, the room was disastrous. It was incredibly noisy. The refrigerator sounded like a driller was in the room. The wifi was slow. The bed was a slab of concrete. One of the lamps did not work, in fact I remember only using one light for the room. There was a dirty tissue underneath our bed. Etc. Etc.
Location was in a dodgy area. Unfortunately I lost an invaluable electronic item while staying in this room that I was unable to recover even with the efforts (or lack thereof) of management and housekeeping– leading me to believe that someone broke into the room??? Not cool. Either housekeeping is dodgy or the location is not safe enough to leave room locked but unattended for a couple hours with personal items inside it.

Well… this was a discount adventure at its best. At its worst, a cigarette smoke flashback to Don Drapers old fashioned Lucky Strike lounge.
This «hotel» was booked on price and proximity to the San Jose airport. On those two counts… win. All other categories… not so much.
Cleanliness was a crapshoot here. The large black hair stuck on the wall inside the bathroom, in the shape of a large «C» for chest hair? Wow. Thank God it wasn’t a tighter curl… or it would have been «C» for chunks of chowder blown in our room.
Ever heard the oft spoken adage «Do the carpets match the drapes?» Yeah, that doesn’t apply here. Not even close. Possibly some post concert mushrooms might have solved the pattern clashes here… but probably not. Oh, and speaking of the bathroom, we didn’t realize that paint over wallpaper was an approved decoration method. See Don Draper above. Maybe going for a Route 66 washroom feel, circa 1951? Oh, and the best part: book a non smoking room and receive a complimentary pack of matches and ash tray!!! American Lung Association approved!!!
We took a side trip to the local Target for some Fabreze, because frankly, this was a smoking room and needed some serious odor abatement. See photos for this wonderfully overlooked detail by the front desk personnel.
From reading the other comments, we were lucky enough to forgo the pleasantries dispensed to other guests and just get a room before our concert at Shoreline Ampitheatre. We took some Zyrtec and Advil before bed to knock ourselves out for a «faux smoke free» slumber.
The only thing that fits in this hotel is the marquee, because by check out you will certainly feel the part of a drifting vagabond.

Pretty fair rate in this area, fulfill the basic stay requirement, water is the biggest problem, it’s not clean at all, Internet is fast, my bed sheet is clean, no one yelling besides in a Friday night, I’m satisfied.

do yourself a favor… do not stay here!
the lobby staff is so rude. and the rooms are so dirty. there is hidden trash everywhere. –_​_​_​_​_​_​–
do not stay here!!!

Caution — BUGS
I wish we had listened to all the bad reviews on here. Since we had very low expectations and no demands other than it should be clean and safe, we thought it would be fine for just one night.
We got there at about 11 pm, and first noticed about 20 (!) holes in the blanket. We looked underneath the blanket and found several hairs and a small (old) stain resembling blood. Several gooey substances stuck to the sides of the bed and the wall, it looked like squashed insects (or their guts, I guess). The chairs and the table were extremely unstable, wires were sticking out of the chairs.
There was more hair in the bathroom sink and the lamp switches were broken off.
We complained and asked for a different room — we thought maybe we were given the worst room since we arrived late and they figured we would be too tired to bother complaining. We promptly got another room — which was marginally better.
There were fewer holes in the blanket but still stained old sheets, no wires sticking out of the chairs but still unstable. We decided to just deal with it and went to bed — which is when several bugs started crawling over the pillow. Thinking it might be bedbugs, we lifted up the mattress and starting looking for more — we didn’t find anything so decided to cross our fingers and hope it would be fine, since at that point it was 1 in the morning and there was nowhere else for us to go. We had no bites the next day so hopefully that means it wasn’t bedbugs — which is only a small comfort!
Worst hotel experience we have ever had, so disgusting and uncomfortable. And for $ 100 a night I think it is reasonable to expect them to keep at least a basic level of hygiene and maintenance.
Stay anywhere else if you can.

One of the best hotels near San Jose Airport. Room service is excellent, everything is neat and clean. I will definitely recommend my friends to stay in this hotel.

I had posted about this place and i take it all back.
First of all, this isn’t in a great part of town. Second, heard a fight going on outside my room the morning of my first stay. Ok, no big deal. Had dinner at Denny’s, which shares the parking lot, and the same guys were there and started fighting again.
I called
since i made my reservation there. Told them i didn’t feel safe and wanted out. When they called vagabond, tgey would only refund 1 of the 3 nights left.
When ichecked out, i asked the front desk and he wouldn’t even look at me and said
wouldn’t allow a refund. They are just out to get money. Don’t stay here

Don’t go there! This place is Motel 6 quality. There are much better places nearby. This Vagabond place has inferior bed with 2 rotten pillows that belong in the dumpster. The walls are thin and you can hear the tv in the next room. Oh, make sure you bring air freshener as the room smells stale. The only good thing about this place is its location on 1^st Street. I found this place on
for $ 85 and end up paying $ 101 with tax.

Checked myself and grandson in recently for one night. Had to go to work, (I work nights). My daughter came to stay with grandson. A office attendant called the room and threatened her. By the way. My daughter was sick with the flu. He told her she wasnt on the sign in list and to vacate or he would call the police. My daughter started crying and Told him she was very sick, didn’t have a car, and had the baby! He response was to «get out now» and your not getting your money back! At some point her crying and him raving, he backed off. Not sure why. THE VERY LAST TIME I WILL BOOK A ROOM HERE. INEXCUSABLE RUDENESS. HES DAMN LUCKY I WASN’T THERE!

Not bad for the price. Clean and reasonably comfortable. We didn’t try the breakfast so can’t comment on that. Basic amenities, basic price. Has a pool.

The sheets were stained and didn’t smell good. The hotel shuts down the refrigerator to save money. The surrounding area is shady. I saw about 5 prostitutes just outside the motel. The hotel is separated from ez 8 by a thin fence and you can hear a number of prostitutes shouting at 10.30 pm. Ez 8 is far worse in comparison.

This is the worst place ever with the worst service ever. The font desk was extremely rude and needs to understand that he can not just call anyone names regardless of they’re sex, race, or religion.. I watched as he called customers named behind there back and he charged them different rates. Stay away at all cost not worth the drama

I stayed for a weekend while I took a class in the area and visited relatives. Very nice, clean hotel, and the staff was efficient and friendly.
John K. sounds delusional as I saw nothing remotely resembling his description.

Had an unexpected layover and ended up staying here.
Cant say the room was splendid but it was a comfortable place to spend the night.
The front desk was courteous when we checked in.
Most importantly when our cab to the airport (that we called 1.5 hours ahead of time) never showed the clerk at the front desk jumped to action and drove us to the airport out of sheer politeness. We would have missed our plane as our cab got there after we got to the airport. The clerk refused to take any money and just asked us to have safe travels. You don’t find to many place where the staff is willing to go to such great lengths.
Thank You Vagabond Inn!

Front desk staff=ridiculous and ineffective.
Breakfast=not even milk. :-(
Internet=slow, timed out, limited to one code per room which means only one person can use their laptop at a time.
Fridge=not plugged in! Don’t be so cheap… ugh.
Not pleased with this place. I could have stayed next door at the Motel 6 for cheaper and it would have been better.
I am big on customer service. The female (I think she is an owner) refused to go out of her way at all to help. They have a big German Shepherd in the office that is not neutered… come on people. This is 2013… spay and neuter your animals. I don’t want to see big GS balls swaying to and fro when I am trying to check in. Very irresponsible choice.
Just overall, not a pleasing stay. The phone didn’t work, the internet was spotty, the fridge was not plugged in, and it just seemed like they were trying to pinch pennies everywhere. The Motel 6 next door is cheaper and I would have gotten more for my money. Never again.
Get some decent customer service!