US Post Office

The staff Mr. Wang was very patiently helping to clarify how to intercept a mail manually when I cannot submit it through my on line account My buyer told me to change his mailing address after the package has been mailed. I definitely recommend their service. Thank you again for your help!

This is the second post office by my house, and while it’s not the closet one, it’s the one where my mail goes to and ships from. A two day delivery came in late so my local mail man didn’t deliver it, so I had to make the journey here after making a phone call to make sure my package was there. It was, and they put it in the side for me.
It’s a smaller location, but that’s fine as that normally means shorter wait times. When I got to the counter, the guy started to give me attitude as if I didn’t know what I was talking about, until I told him I had already called in ahead. Not sure what his deal was.
Got my package, and left, but the experience really left a bit to be desired. The stereotype of upset government employee is becoming more real with each passing day.

Waits are terrible, which I can understand. However, this is for the experience of me picking up a package after being gone on vacation and having my mail sent to the post office instead. I came to pick it up, knocked on the door/​rang the doorbell, and I CLEARLY heard people walking and talking behind the door, but was ignored. Maybe it was an odd hour? I remember checking the hours, but even if I was wrong, someone behind the pickup door could have explained rather than whispering behind the door. I don’t come here enough anyway, but this particular post office is extremely mediocre. (PS: $ 3.49 for tape… what.)

I can’t believe USPS charges you for a receipt of package drop off… WHO CHARGES FOR A RECEIPT?! Sure it is only about $ 1.50 per package but seriously… this is the ONLY establishment I have been charged for a receipt –_​_​–
avoid this place at all costs.

I have never ever had such HORRIBLE experience with USPS. I lived at 3 other places before and there was never any problem with deliveries whatsoever. With this office there are constant lost packages and misdeliveries. My neighbors are getting my mail and packages, I am getting theirs. Some packages just disappear undelivered. When I report them lost to USPS, I get a call from a guy from this office who claims they were left by the door and stolen. That’s it, case closed. Though I am usually at home and never heard someone ringing the door and leaving a package. It has been like that since we moved to the area around 3 years ago and has not improved at all! That is just plain unacceptable! All these delivery people should be fired, because they are not doing their job properly! I wonder what I am paying my federal taxes for, if I can’t get a simple package delivered to my mail box. Worst post office ever! Disgrace to USPS!

Mean people all around. Staff is not helpful at all, especially those asian ones. Bad Bad Bad.
Dont know why the government took such mean people to service their resident. It is not fair for us to pay such high tax the get such bad service.

This is our assigned post office, but this is not the closest post office for us though. And this is the only post office which is open on Sat in our area. The lady in the counter I think her name is Fina, who was really helpful to us as well as we saw her helping others as well. Also I packed everything in a box from home but forgot to seal /​tape it. I thought I have to buy the tape from post office to seal the package. But they provided the tape for free in the post office. Thanks!!!

Everytime I get my expected delivery date for a package I stay downstairs till it arrives (medicinal supplies) and everytime it goes through USPS I get this stupid note saying we missed you. It happens everytime. I don’t hear a damn thing, I don’t see them at the door, they make no fuckin effort. It happens to alot of my neighbors too. LAZY ASS MAIL CARRIER! They should hire fresh young people for the jobs and stick you old one’s in the back sorting mail and picking your nose.
If you don’t want to deliver our packages. Well be more than happy to pick them up. You’d probably lose them either way. Sincerely 95 132

This location never redelivers parcels. They deliver once and if no one is there, they leave a parcel notice and they never reattempt to deliver as it says on the notice itself. There is no Final Notice with a date the article will be returned to the sender, and eventually they just send it back to the sender! This is unacceptable and very inconvenient. I’ve made a complaint on the official USPS site, and hopefully something is done to change this.

I’ve worked two minutes from this place for 15 years now. They’re my go-​to place for mailing out packages, any postal questions, etc as I can just walk right over there.
Kind of an older building, definitely not the prettiest post office I’ve been in. The ladies there are all nice, helpful and always smiling. They’re the best part!
I really don’t have any reason to go elsewhere, and I’ll keep coming here probably forever.

Negative 1 star, is actually what I would give this post office. I’ve had more than one negative experience here but this one topped them all. The clerks are rude and incompetent and the manager’s a butt head (I’m being kind). I received a notice for a certified letter so I went BEFORE the 15 days and they couldn’t find the letter so they took a copy of my notice and my phone number and said they had to research where it was and would call me! Fast forward three weeks, I went back to follow up because I never received a call. The clerk kept telling me I came in too late and the letter was sent back and they didn’t know who sent it and I should’ve called in. Excuse me… the clerk said I’d receive a call… she then said that wasn’t the protocol. Well, train your people correctly!!! The clerh then proceeded to argue with me that I should’ve came in earlier… I did! The manager was condescending as well… long story short. don’t trust them they don’t care about you getting your mail. The letter by the way, was from CA tax board… kinda important!!!

Well the lady worked in early Saturday morning was not helpful at all. Very slow, and not pay attention. At the end, I asked to borrow a knife to open my box, she just said we do not have it. Come-​on, no box cutter in post office?
BTW, she said post man will only deliver parcel once, and need to wait another day before come to pick up at the office. I will try not to use USPS in the future.

This is my designated post office and I’ve only gone to two including this! The other location was Jackson and it’s no longer open due to budget cuts. I like this location, but it can get really busy. There are usually only 2 clerks working and only once did I see three at one time. Their customer service is good. They’re not stuck up and they are always smiling.
Don’t even bother ringing the doorbell for the pick up window. No one ever opens it! So of course this leaves you to get in line with the crowd. Today, someone actually came out at the main counter and asked if anybody was picking up. Three of us stepped forward. It was fast and efficient!
Plenty of public parking. If you need eggs, Olivera Ranch is just up the street, towards the hill off Sierra. It’s random, but thought I’d share it anyway :)

他妈的，搞什么东。把员工训练好 在来上岗。
M… F… er. please be a normal, put a trainED people on the position.
太没有水准的邮局了！

At first when I got there, there was 12 people in line and only one clerk. Apparently, one was doing pick-​ups only. (Thank goodness!)
I would have estimated atleast 30 minutes in that line to pick up two parcels.
Their pickup hours are supposedly only 5−6pm, I was there around 4ish.
I wouldn’t recommend going here unless you live a minute away.
I would go to a main post office or a bigger location so that you don’t waste any time!

This location provides the worst service EVER. I always run into problems when I come here. The «Senior» associate Maribel is rude and snobby (for no apparent reason) and I observed her interactions with a customer right before me (also bossy and rude).
She was snappy and showed no enthusiasm whatsoever, I would think that in this economy you should be humble enough to be grateful for even having a job, I know I am!
She talks to you like you are just another number and her attitude needs an update. I can understand if there is a line and you are in a hurry to get me in and out but there was only 1 person behind me and he was still packaging his shipment!
First off she said the box I used was wrong (but it was given to me by another local Post Office, but ok fine) then she said that the postage I am using is outdated (I have these stamps dated as of 5÷7÷13 yesterday only!) and she repeatedly told me that you have to use it the «same day» when in fact I have used the stamps 3 or 4 days past the stamped date in another Post office.
On top of that, horrible traffic from after school hours since it is located right by a high school almost got a bunch of people into an accident.

I will have to say I have been coming to this location for sometime now, since I grew up in this area, and before there was UPS Stores and other locations to drop off mail, or even pay for things online, this was a good place to drop off your bill, send Christmas cards, and do what is needed to send letters out.
Over time this place has shown it’s age, but you know something the staff is still friendly, and I am sure they put up with a lot of negative stuff from customers throughout the day. Again, this is a good place to drop off or mail something and since I do from time to time have to do that, this place will get you in and out quickly.
Just know that if you some here during a busy time of the year, you will be in one long line, but they do work hard to get you out of that line as fast as possible.

This location has terrible service. The front desk people could care less what my problem was for being there, all they seemed to care about was selling their first class service and stamps… REALLY?
So I came there because I had originally put in a change of address request via on line for «individual“‘ but my sister’s mails were also delivered to my new address.
When I got to the post office and told them what had happen and wanting to fix the problem, they asked me to wait. All I wanted to do was for them to correct the problem. After a 20 minute wait, I asked the lady if I could leave my phone number so they could get back to me since I could no longer wait. Leaving my number was a breeze, but the problem was, no one ever returned my call.
I finally called them after a few days. The lady on the phone was worst then those I dealt with when I was in the office. She was rude, insensitive, and had selective listening. Throughout the whole conversation, she insisted I put my request in person, that I signed for it, and that I marked «family» and not «individual». Not once did she attempt to apologize for the inconvenient. The funny part was, I hadn’t been to that or any other post office since forever.
To make a very long story short, she was no help at all. Looks like I will have to make another trip to the post office to put in a new request after already putting in one and also paid a fee for that service.
For those who still have to go there for services, as long as your service involves giving them our money then you’re probably ok, but if your service requires them fixing an issue, I wish you lots of luck.

It deserves a 0 but I cant on Unilocal.Irresponsible for my mail and employees/​customer service does not do anything to help, AT ALL.
And mailman destroyed my brand new textbooks (literally, I don’t even know how he does it. He seriously torn my hardcover book apart). This place should not even be in business. Or they should replace the employees here. If you don’t wanna work then QUIT!

This is my favorite and usual postal offices to go to, here’s why:
1. The staff-​Chi and one other staff were extremely friendly and nice.
e.g. when I did not tape my box correctly, they helped me
2. There is one staff member (will leave unnamed), who is not as friendly. –1 star
3. Customers: when waiting in line, you see the customers getting to know each other. They’re friendly and nice
4. parking-​parking is great
5. Location & time-​location is easy to find, street not too busy. We’ve just found out that they close at 2 PM on Saturdays instead of 1 PM. One more hour to sleep!
Try to avoid the place when school gets out (around 3 PM weekdays)

Jackson location closed so this was my closest option…
Pull up. drop off letters… BAM!