Tri City Recovery

These guys are nothing but garbage, they’re a buisness full of unprofessional thugs who never made it out of high school. I can understand if clients they deal with are rude, but it’s called professionalism and being an adult by not acting like a savage in return. Hope you guys default on any and all accounts and property you have while your company goes belly up.

Tonya and the receptionist are the rudest people ever especially tonya. I called n told her that the guys that came to pick up my deceased husbands motorcycle took the mat that was under the motorcycle n would like it back she kept cutting me off n then said she will call me back n just hung up on me while I was still talking. I had told them to call me when they will be picking up the bike so I can unlock the shelter the bike was under. They never called n they took the bike n damaged the frame on the shelter which cost $ 400 n stole the mat which cost $ 200. I have not yet received a call from Tonya. Will be contacting the police dept.

My car was accidentally hit by one of Tri-​City Recovery’s tow trucks. I was able to get in touch with them and they took care of getting my car repaired, and provided me a rental during the down-​time. From the night my car was hit to the day I got it back was about 1 week, so it was a pretty quick process. The staff was helpful, and I was pleased to see they worked quickly to make things right.

I realize they’re the repo/​tow man and no one actually chooses to do business with them, which renders this review pretty useless, but I just want to go on record as saying that these people are dishonest buckets of scum. In fairness, they didn’t charge me to store the box of console and glove box junk they recovered from my car, however they stole the only few items of any value in it – which, «surprisingly» didn’t show up on the inventory list they sent me (a poorly written and deliberately ambiguous document that is unclear about your rights to recover your things) – a pair of RayBan’s (naturally they left the various cheap pair of sunglasses alone), my phone mount, and two pair of women’s gloves – one leather, one knit. Taking things from people who are obviously in financial straights and making it worse for them is just scummy and low. I guess they figure since they have you by the short hairs they can do whatever they want with impunity. I’ve spoken to my loan company about it and followed up with a letter outlining Tri-City’s thieving ways and suggesting they find a repo company to represent them that doesn’t engage in theft. I hope they take it to heart. I’ve also filed a case with my local police department and with the Better Business Bureau. I am pursuing mediation. It’s not so much the value of the items as their reprehensible business practices that is the issue. Theft, just because they can, and taking advantage, is just terribly wrong.

This company is very scummy. They tried to steal my passport. They didn’t list all my personal belongings including medical supplies like syringes which they didn’t return. Wouldn’t be surprised if they had a meth addict working there. I argued with these people that I had belongings I knew I had in the car that they didn’t return. They told me it all should have been in the box. I emptied everything out threatened to call the cops. I called the cops then later the receptionist came with my passport and a bag of belongings they deemed as trash. California law requires them to return all personal belongings whether it be TRASH OR NOT. If this happens to you with this company they are stealing from you without a doubt! MAKE SURE YOU CALL THE POLICE TO GET A POLICE REPORT WRITTEN! People like the ones who work at Tri City Recovery shouldn’t be employed. THEY ARE DISGUSTING, UNETHICAL AND UNPROFESSIONAL. I COULD IMAGINE HOW MUCH THEY STEAL FROM THOSE WHO DON’T HAVE A LOUD VOICE AND THAT DON’T KNOW THIER RIGHTS.

Fuck this company and the people working here! These fuckin assholes stole things from my car and on top of that dented my car! I called them about it and they said they needed a police report. These people and the workers and the place are all ghetto and shady! Fuck you guys i hope your ratchet ass business gets shut down and i hope all your dumbass stealing shithead employees lose their fuckin jobs! Lying ass bitches

I would first like to say, if they stole you car without the banks permission, then they would NOT be in business anymore

This place has BAD business! My bad on having my car towed but after I jumped thru all the requested hoops and notified them that i was coming, at 3:08PM, and the lady on the phone told me «ok, we close at 5PM» I arrive at 4:30 after driving over an hour, and they are closed. Additionally some lady from the same area I live arrived saying the same thing; they told her they close at 5. Its NOT fair to be punished after you have fixed all you needed. I also was told by their worker who said he «only makes the keys», and happens to live in his truck in the parking lot, that they removed all items from the car and there’s an additional $ 50 fee for your stuff, but earlier when I called I was only told about the redemption fee of $ 150 nothing else. It must feel lovely to own and work for such a crooked business. I love how they get the pleasure of screwing people over even more then they already are. This place is bad business and very faulty and my feelings seriously have nothing to do with their towing of my car. I fully accept that, their bad business comes from how they perform their business and LIE and purposely put people out. I would hate to work or own such a crooked place.

Worst service ever! Unfortunately my car was towed and when I went a few days later to pick up my car they mentioned their would be an additional 50 dollar fee to obtain my belongings. Fine. I’ll pay the 50 dollar fee no problem, not that I should have to since it is my personal property, However that wasn’t the problem… the problem is that I had a brand new pair of sunglasses in my middle console that were all of a sudden «missing»… Weird right. When I asked them why they werent with my belongings and what had happened they said they didn’t see them… Also I had a case of water bottles in my back seat I had just bought the day my car was towed and when I picked up my car the water bottles were gone the only thing left was the 24 case empty packaging… Like really you people had the audacity to drink my waters and leave the garbage in my car. This place is ghetto their employees steal and the front staff is rude! Be careful this business is shady.

Unfortunately there isn’t an easy way to put this other than saying they stole from my sister’s car. She had Ray-​Bans I bought her for her birthday this year and they were in the car and when she got the car back they said she needed to pay $ 50.00 for her belongings. When they read off the list the Ray-​Bans weren’t on it. When asked they said they had no record of them. So it is clear now that they were stolen. A difficult situation just got worse.