The Furry Pooch

Our 13-​year-​old Princess, a mini poodle mix, stays there twice a week to play with other dogs. The staff is friendly, the cost is reasonable, and the dog is happy. As long as the dog is happy, we are happy. Who is the master here?

We love the Furry Pooch! Our French Bulldog can not get out of the car fast enough when we pull into the parking lot. The staff hand feeds him his lunch (so spoiled) and he is exhausted when he gets home from the all day playing. Highly recommend the Furry Pooch!

My dog has visited here for daycare, as well as boarding — sometimes for a week at a time. I completely trust Furry Pooch with my dog. My dog practically pulls me to the door in excitement when we arrive. He plays HARD all day, and happily snoozes the evening away at my feet. All their dogs are well socialized, so I know that there won’t be any problems. Their hours are also very convenient-​I often drop my dog off close to 7am, allowing me to get to work early, and work later to pick him up by 7pm. Be sure to like them on Facebook, to see pics that they post regularly. My dog has spent time at numerous daycare’s (we’ve moved a few times) and the quality of care we receive here is high. I like that I don’t need an appointment to drop him off for daycare, and they are flexible enough to take him for boarding on short notice when I travel. I keep seeing the same dogs and owners there, and know that I’m not the only satisfied customer.

My chocolate lab has been a regular visitor to the Furry Pooch for over a year and still gets very excited every time I take her. She was also boarded over a long weekend and I was very pleased in how she was cared for. It’s always comforting to know that she is having fun, getting exercise and close to home. Thank you everyone at Furry Pooch for your care and love of all the dogs you care for every day.

We LOVE The Furry Pooch! My Beagle comes home happy and tired from playing with her fur friends. She get so excited when I tell her she’s going to school; she runs for her leash! Jackie and Andrea are great with the dogs and truly seem to know each dog’s personalities very well.
I was anxious before bringing my dog to day care, but The Furry Pooch has made sure that there is nothing to be worried about. My dog stays there 3 days a week and couldn’t be happier!

I have been taking my dog to the furry pooch for a couple of years now and I am very happy with them. I can drop her off in the morning and know that she is safe and is going to have a lot of fun and be well-​cared for. That is hugely important to me especially since I took her to another place – Springdale Kennels – where she got attacked by a bulldog. I was mortified and didn’t take her to any doggy day care for a long time but I thought I would try the furry pooch since the doggies are closely monitored and there’s plenty of toys for them to play with. She’s never had anything but a wonderful time there. It’s also nice because I can look on their Facebook page and see pictures of my baby playing and having fun if I miss her throughout the day. So take your dog to the furry pooch – you will both be glad you did!

Our dog is a regular at The Furry Pooch, both for doggy day care and overnight boarding. This place is a lifesaver! The owners are absolute dog lovers and know what they are doing. Our dog LOVES this place. She knows the owners very well and greets them just like she greets us. They take great care of her. They post pictures of the dogs on Facebook so you can check in with them while you are away on a long trip. Check out their page «The Furry Pooch».
The small fee for the two hour evaluation is absolutely worth it. Your dog will be playing with other dogs for several hours and will come home exhausted. The evaluation is to make sure that each dog is socialized with other dogs. Knowing that the other dogs are friendly gives me peace of mind. We have had zero issues here in two years.

We brought our dog to get their required «evaluation», this is what I found:
— Evaluation is not free, it cost us $ 10 for a 75-​min trial!
— So called «evaluation» is just simply putting your dog in the play area and seeing how your dog gets along with others.
— No webcam.
— Play area is quite small.
— Still nobody is at the front counter; obviously this place has only one person working to take care of both human and dogs.
This place is one of many other daycare centers that we have checked recently. Anyway I won’t go back to this place.

My dog Worf loves this place. He stayed there a week and when I brought him home I could tell he was sad. Everyone loved him and played w/​him. I was worried because my first time boarding him and he gets separation anxiety real bad, he’s a mommas boy! But he did just fine here. Plus prices really reasonable.

This is a long time coming, but I’m a review delinquent always. I just wanted to chime in on the GREAT reviews of the Furry Pooch. We’re a long time customer: our first golden retriever started going here when he was about a year (he’s now 3) and we recently added to our pack with another golden and he’s been going to the Furry Pooch since he was cleared by the doctor (he’s 8 months now). I love this place that I have both my boys going here for daycare and they love it. They get excited when we pull into the parking lot, they both try to get out of the car at the same time, and always make a beeline for the door (which is nearly impossible to get golden retriever puppies to focus on anything). They love everyone one who works there. We’ve even boarded with them and we’ve never had any issues with food accommodations. In fact, they will even keep with their dinner time manners (our boys have to lay down and wait for their food). We’re long time customers and plan on staying that way.

Our pup is a regular at The Furry Pooch — she is a big fan, and so are we.
After trying several different daycare options in the area, our pup has been coming here for over a year. Her tail is always wagging when we drop her off in the morning, and she comes home tired and happy after spending the day playing with her furry friends.
This is a small, family run business and the owners are great. They are super friendly and clearly care about both their two-​legged and four-​legged customers.
We especially appreciate the thorough screening process — they pay close attention both to individual personalities and the group dynamic, so we don’t have to worry about our pup being around aggressive or poorly socialized dogs.

I’ve been taking my dog to the furry pooch for almost a year now. Jackie (the owner) has always been great! I’m a total procrastinator when it comes to planning and she has always been so accommodating to last minute changes. My dog loves the place and always is excited to go (she knows where we are when i pull into the parking lot). She is always worn out at the end of the day after a long day of playing (she’s the social butterfly). She’s been boarded there several times for multiple days and always comes home happy and healthy. The price is comparable to others I have looked at, 30 dollars a day or 40 if they spend the night. You can buy the frequent daycare card which will give you a little discount if you’re a regular like me. There are other choices for doggie daycare, but why change when I’m happy and so is my doggie!

The Furry Pooch boarded my dog several times for 3 to 8 days each time. The staff was always courteous and professional with me. However, they refused to store my dog’s refrigerated food while boarding him because, I was told, they have no fridge. More importantly, although I left plenty of food for my dog, he visibly lost weight every time he was boarded there.
For those reasons, I found another boarding facility where my dog lost NO weight after staying there for 8 days/​nights. This other facility has a fridge for dog food, has indoor space and (unlike the Furry Pooch) has a huge cheerful outdoor yard where the dogs play, enjoy the fresh air, hang out and are relaxed. The dogs are free to go indoors and outdoors as they wish. This other place does not have the incessant barking of the dogs at the Furry Pooch and does not have the chemical stench found at the Furry Pooch. AND This other place charges the same amount for boarding as the Furry Pooch!

Well I was going to take this post down but after the owner called my phone 3 times today, and yes it is Sunday, asking me to take the post down, I’ve decided to keep it up here :)
That should be enough for you to steer clear, but here’s what my original post said.
I called this place last Thursday at 3:30 to make a consultation for doggy day care. Some girl picked up the phone that was very rude and had no idea what she was doing. I asked her if I could set up a consultation for my dog for the next morning and her response was that she didn’t know how to set up appointments. I then asked her if I could have my dog stay there after the consultation for a full day if I pay for both. Her response was «I don’t know. You need to pay for both». Didn’t I already say I would pay? I get it, you want money.
I asked if I could speak with someone else and she said she was the only person there but that the owner would be back later that day. I said ok why don’t I fax over my dog’s records in the meantime? Her response was «I don’t know if we have a fax machine». I said ok fine I’ll wait for the owner to call. Why would you leave someone like this with a room full of dogs? Not comforting.
After not hearing anything I finally called back at 6:15 asking for the owner. The same girl picked up and said the owner wasn’t there and wouldn’t be there until the next day at 4. So she basically lied the first time. This would have been nice to know since I would have already scheduled something someplace else. I said well is there anything you can do to help since I wanted to get my dog in tomorrow? The girl’s response was a simple «I don’t know». I told her that she was losing a new customer and she was silent. No I’m sorry, nothing. Great customer service huh?
The owner did receive my fax the next day, since I saw their fax number online after the first conversation and sent my records over just in case, and she gave me a call.
I explained to her what happened and, although she did apologize, she said «well the girl is new and she doesn’t have good social skills, she’s not finished with training yet». Then why leave her by herself??? What if something happens with my dog? That girl cannot take care of a room full of dogs. I’m sorry but, let’s face it, that’s very clear.
The owner did apologize though and say that she would give me 2 free daycare days. I said id have to think about it and would call her if something changed and then she went on and on about pricing and the whole process of getting your dog set up. I never said I was coming back here? Why are we going over payment options???
She was nice though so I said «listen you’ve been nice and I did give you a bad review on Unilocal so I will take it down». I literally took it down that day and just checked again to see that it was in fact down.
It is my weekend. Today is Sunday. This lady had the nerve to call my cell phone 3 times asking me to take it down, when I already did. Is she insane?
The first time she called, I simply said I took it down. Then she wouldn’t stop talking or let me get a word in edge wise, so I hung up. I was pissed that she actually had the nerve to call me about this. On my weekend too.
She then called me 2 more times! Finally I picked up the phone and said this is ridiculous. Do not call my cell phone. This is my weekend and if you keep calling me I will go and put that review up. Hence, here it is!
DO NOT TAKE YOUR DOG HERE. It is run by people that clearly have no idea what they are doing and have no boundaries.
Dr Dave’s doggy day care is great by the way! Much better reviews. Go there. I am now and I go there 4 times a week at least.

I’ve brought my precious husky here multiple times for boarding and for doggie day care. Both services are wonderful and my pup comes home happy and tired. One thing I would like to see is a window to the dog play area — I’ve never seen it the multiple times I come here because there is only an «employee only door» that goes to the dog area. If that isn’t plausible, there is a camera the workers look at from the front desk that would be nice to see how my dog is playing with the other dogs as well. I have no idea what goes on in the dog area or what it even looks like. Although they have a «facebook page» with a few pictures, I’d like for them to be a bit more transparent… literally.

I understand an evaluation, but you want me to pay for it? I know my dog is fine, but no. I’m not paying for two hours of evaluation time. Even if it does save me money over the long run. Also two hours? No. Just no.

I have sent Jenny for boarding there for 2 times during the summer. Jenny seems to be happy when I picked her up and the staff are friendly. Recently I called to book an appointment for Jenny during Christmas. When I just mention the name «Jenny», the staff immediately know that she is a beagle. I believe the staff is taking good care of dogs so they can remember the dog name even after 4 months!

Started using daycare a few days ago, since I’ve been feeling really bad about leaving my dog at home everyday. I noticed the mobile check in deal for 1^st time daycare customers. I showed the deal and it was honored.
Wow what a difference the furry pooch daycare provided. Usually when I come home after a hard day’s work, my dog is full of energy. After dropping my dog off, he was so happy to see me when i picked him up at the end of the day. Once we got home and got settled, my dog was tried and wanted to sleep. It was the first time I got my me time. My normal doggy chores had been taken care of.

My doggie gets bored when i’m at work and I just don’t trust dog parks as there have been so many incidents of dogs getting sick or come back hurt. I wanted her to have interaction with other dogs in a nice, safe, & clean environment… I tried other Doggy Day Cares and after the first visit my dog seemed unhappy and I was disgusted by most facilities, until THE FURRY POOCH!!!
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Why I love this place?
–Flat $ 30 rate for the whole day (they also have overnight stay)
–Dogs are always monitored at all times and allowed to roam free (I know this because every time I have gone there nobody is at the front counter and I look through the window and they are always watching the dogs in the playroom)
–They have a clean playroom and individual cages when it is time to eat (you are suppose to bring yr dog’s own food and they are given that during meal time, I like they not everybody is sharing from the same bowl)
–The staff are actual Dog Lovers (after GiGi’s first visit they actually told me a couple of things that GiGi likes doing which is sit on people’s laps and when she gets tired she squats down with only one leg sticking out
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I have finally found a Doggie Day Care in San Jose that is perfect for my little mut!!!

So glad I found The Furry Pooch! I brought my puppy Ellie to them a few months ago (before their newest location) and they did a GREAT job taking care of her and keeping her active and happy. Jackie even showed me some video of Ellie and another dog playing together and having «dog fun».
When they moved into their new location I was thrilled to find out it’s about a mile from my home! I’ve taken Ellie here on numerous occasions for their Daycare service and every time they are happy to see me and Ellie and, believe me, Ellie is ecstatic to see them and to hang out at the Furry Pooch.
The Furry Pooch always works with my schedule (would be flexible if I had to bring her before opening hours on a weekday) and keeps rates as low as possible.
An extra bonus is they are right next door to a dog grooming business and were able to bring Ellie there for her grooming appointment. Basically I could drop off Ellie and let her get her have fun, get energy out, and know that she’d make it to her grooming appointment on time.
The Furry Pooch is an easy positive review to post!