The Disney Store

I’m a bit late getting this review out and wish I had the two gentlemen and lady that were working on a Tuesday night, early October, but sadly I didn’t. I took my daughter in after getting her ears pierced for a little shopping spree with her gift cards. The 3 sweetie pies working went above and beyond to make a big deal about her new piercings (my daughter is 6) asking questions and showing genuine interest. They are what true customer service is really about. You’d think we’re were at Disneyland with how chipper and helpful they were. When I told them my cousin works at Disneyland with the horses, they were saying I should bring her in so they could ask questions about her job. What employees care anymore? I just loved it! The level in customer service out there in general has gone way down. Disney store restored my faith!
My baby girl left the Disney store on cloud 9 and I honestly can’t wait to spend more money there. Thank you to those 3 employees, my Zoey is still talking about that experience

It’s the Disney store duh. I think it’s super cute. The employees there are super nice, the older lady could improve her friendliness (I think she suffers from RBF)

This is the store in my area. My problem isn’t with the store per say, but a company wide policy.
My son was gifted a $ 300 card that can be used at the Pop Warner tournament in Disney World. I felt that a gift card with that large amount was too much for him. I went to the Disney store to get several cards in smaller denominations. I was then told that was not possible. No reason why. I called customer service, and was given pillow talk, and absolutely no reason why the gift card could be broken up into smaller cards.
If SOMEONE could tell me what’s the point of this policy, I may not loose my faith in the mouse!

Wow!!! I never knew shopping at a Disney store had the same «magical» feeling as any other Disney place. But it does. I brought my 5 year old and my one year old in today so the elder could buy a present for the younger. The store was barely open, all the lights were still off and a young lady stood outside. As we got closer she began «acting» with my five year old. My daughter is now convinced she possesses magical power to turn on the lights in the store. ;) When we were checking out, the same young lady gave us extra goodies for it being a birthday, including buttons, a crown, and she stopped everyone in the store and asked them to sing the Happy Birthday song with her. It was so special. So wonderful. And SO MUCH FUN! Thank you Disney for helping to make a first birthday so much more enjoyable and memorable.

Smaller store, but love how it’s not as crowded, and staff is friendly! Was able to snag some Frozen goodies for the relatives’ kids overseas!

Who doesn’t love the Disney? Commies! I’m partial to chicks who share my name and I think its the rocker chick Ashley at the cashier that helps me spend money on Disney villains and the Little Mermaid. Both of which we have as a common interest. Always persuades me during sales but I can’t blame her. Disney is just awesome.

Sure, all Disneystores like this one focus on children merchandise and that is the way it should be. But gee, it is not at all the same as it was back on the 1990s — early 2000s. I loved it back then because there was lots of adult clothing available for a sale. Even though they still sell t-​shirts and sweatshirts, back then the stores also sold jackets, socks, shoes, pants, dresses and more. And, this clothes was embroidered and made to last. I loved the clothes back then and still have quite a few of the pants, shirts and dresses I purchased back then.
Being a huge fan of Disney, sometimes I feel like a big kid. I love the vintage Disney Store clothing. I also loved the great sales. Even then, since the store catalog is no longer available, I have to go online to find a better selection of Disney adult clothing. But still, although the styles are modern, the quality is not the same. So, I find the best place now to find Disney Store clothing to be at thrift shops. I also miss seeing the other gift items available for sale at the stores such as jewelry, snowglobes and purses. Also, what happened to the art gallery section of the stores that sold collectible art prints, figurines, and dolls? I loved looking at the collectibles. I just miss the way the Disney stores were like about 10 years ago.
Pros:
–Great selection of children focused merchandise
–It is Disney — shall I say more?!?
Cons:
–Not as much adult products for sale as in the past esp. the embroidered designed clothing that I miss
–prices on merchandise has gone up
–appears that most fine collectibles are now only available around the holidays

This is the only Disney Store in my area so I can’t really complain about this store at all. I mean, how can you, it’s a Disney Store. It’s located in Oakridge Mall and it’s a pretty good size and they are usually well stocked with stuff and have a great selection of stuff. The staff here are super friendly and sweet and definitely give off that «disney» cheesiness.
We did walk in today and were welcomed into joining a special «crowning» ceremony. So my daughter and son got to receives paper crowns and they learned how to wave, bow and curtsy. It was pretty cute.
I always love coming to this store because it always seems so «happy»!

If you want to buy Disney merchandise and are not at the Magic Kingdom, then this is your spot. It is located in Oakridge Mall which has a very large car park and this store is near to Sephora and Macy’s aisle. Store is well light, spacey and a joy to walk around.
Great for picking up Mickey, Minnie, Tinkerbell t-​shirts, badges, watches, toys and more. They obviously also carry other character paraphernalia. The staff is courteous and helpful, they know the store better than you would, so ask. Prices for Disney branded merchandise will be high so you should expect that before you walk in, but they do have a sales section you can go check out.
4 stars.

After my bad experience at the Westfield Valley Fair Disney Store Store, I had wonderful experience at the Oakridge Mall Disney Store.
07÷31÷13
We were slightly disappointed they didn’t do the key opening ceremony, but excited they had a different type of opening ceremony. We got there 30 minutes early because we didn’t realize that this mall opened later. The Manager and employee that had been working in the morning were so wonderfully nice too us, and said hi to us getting into the store to open up. They let her open the store, and my daughter had a wonderful time! We looked around the store, asked questions about costumes for Halloween, and picked out a toy, and also bought some vinylmations. They were WONDERFUL!!! There was no pressure to have to buy something, and very friendly and knowledgable about Disney and their products. Totally different experience!
I had to say wonderful a lot because it was a wonderful experience.

This is the closest Disney store to where I live so I go here whenever I get my pay check:) the customer service is always spot on and very helpful. The item selection is pretty good, Ive been disappointed at times but nothing too horrible. I just wish that all the stores bring back Disney pins;) And the shirts for adults are quite scarce but what I find is awesome. Overall, it’s a great Disney store which I highly recommend for all your Disney needs!

My daughter loves coming here, it brings me back a little bit.

It is almost like being at Disneyland, well almost. You do not have the rides, you do not have the vendors selling you food, you do not have the screaming laughing kids, you do not have the lines for food. It is as close to Disneyland you are going to get if you are looking for Disney merchandise.
If you are looking for a favorite character then you need to come here and get it, it is generally the same price you are going to pay online, without the shipping.
I enjoy coming here with my kids and they always let me know what they are looking for so it helps with the shopping for their birthdays and Christmas.

I love Disney stores. I have never been overly upset with the employees were, no matter how busy or slow or the fact that sometimes I can’t find the employees…
But the girl who was supposed to be helping me ended up trying to do the towel sale on me… It might have been the inner working of company sales competitions… you know, where employees have a contest to sell certain items to win prizes.
At first I was like, Okay, I only wanted a couple of shirts for Andrew… then she saw he likes Avengers and did this whole speech of ‘oh i was looking for you so I can give you the last avengers towel…’ blah blah blah
I walked away and the first the the cashier did was press the button on the walkie talkie that ‘yes, she bought the towel.’ …blah blah blah
I walked towards the door and hear the girl who was helping me go ‘yes, she bought it,.’ and something about meeting a goal… her back was turned to me… she turns around and gives the fake smile and i was on my way rolling my eyes
i’ve been in retailing before, wait until the customer has left the store before pre-​maturely celebrating a sale. thank you.
i would buy anything Andrew wants in that store, just don’t treat me like you’re a used car-​salesman.

I had gone into the store two weeks ago and had fallen in love with a Rapunzel doll, but convinced myself I didn’t need it. Driving past Oakridge a few days ago, though, I decided to swing by and grab it after all, but…
The entire display was gone. I asked a staff member where they were, and he apologetically told me they had all sold out, but they could order one online and have it shipped to my house.
I was referred to another staff member at the register, who was absolutely wonderful to me while taking my order. She told me first that she knew Valley Fair still had the doll in stock, and maybe I would prefer to swing by there instead to get it faster? I opted to order online, and she took down all my shipping information carefully and asked me to check the spelling before she submitted the request.
I told her how much I regretted not buying the doll during my previous visit and how I’d fallen in love with the laced details on her dress. She said she wanted the Sleeping Beauty doll in the same line for the same reason, and how happy she was to see a doll for Briar Rose instead of in Aurora’s princess gown. I also mentioned how sad I was at the lack of adult items in the store, and she recommended that I visit the SF Union Square location and described its post-​remodel look in detail. Super knowledgeable and super enthusiastic about Disney stuff! And my Rapunzel doll just shipped today. :)

love this disney store, the store is super bright, and shiny.
this workers are super nice.
the store is still on of the new models, but isnt the currently.

Step foot on to the bling, bling sparkling red floored entry way in the mystical magical Disney Store.
Yeah, I did and as usual I didn’t find anything Mary Poppins.
I still try to find anything Mary Poppins in the Disney Store whenever I visit one, but as usual no suck luck.
Maybe just maybe one of these day I may stumble upon something Mary Poppins.
When you wish upon a star
Makes no difference who you are
Anything your heart desires
Will come true
If your heart is in your dream
No request is too extreme
When you wish upon a star
As dreamers do

100% 5 Star Review
My daughter was pleasant a few months ago but the transaction stands out until now. All the employees greeted me and were EXTREMELY nice. The older japanese man was kind to my daughter and everyone treated her and even called her a «Princess. This reminded me like it was Disneyland: LA all over but none the less. A true Disney experience. I purchased my daughter a plushie and a mickey mouse set. They didn’t have everything I wanted but they were willing to call other local stores. They made the calls and were happy to be of assistance. Everyone here was very positive and seemed genuine.
Very pleasant, you guys are hands down the best Disney store I have been to thus far. As a customer service manager myself, you guys have my buy in for Premier store.
Thanks

I love this store. It has a great selection of items, a really good sale section and fair prices. Their inventory seems to change seasonally so it is a place, where if you see something that you like, then you had better buy it because it might not be there next time. The sales staff was really pleasant and helped me diffuse the situation of which kid got to carry the bag (she gave me a second bag). Thank you to the employees of this store for being so helpful and awesome.

I LOVE LOVE LOVE watching my little boy’s face light up as soon as we get through the door of this store…
He is hopelessly obsessed with Handy Manny and although he loves the Valley Fair location as well… there is something about this one that excites him.
I love this location… because unlike Valley Fair whom gets rid of the older collections to make room for the new ones (understandable because it is a such a small space), Oakridge puts the older collections on clearance which makes mommies like me very happy :) I have never recieved less than 100% friendly customer service… my son usually has everything that is or has Handy Manny’s picture on it… so I usually ask the employees if there is anything new coming out. They are more than willing to go look in the back room and pull out everything they have in stock… the other day, the store manager pulled out the fall product binder to give me a preview of the new Handy Manny line. I can’t say enough about how wonderful the staff is here… and I will more than happily keep coming here