Swift Cleaners & Draperies

If it were possible to give no stars I would… for this place deserves none!!! This dry cleaning location has had multiple owners and for over 43 years I’ve patronized this location of Swift cleaners. Unfortunately the current owner is unresponsive to problems and damage done to articles of both my husband’s and my clothing. Time after time blouses and shirts have gone into be cleaned and come home with spots that weren’t there when they were dropped off… the latest of items is a silk blouse that was returned to the cleaners to have the new spot removed… it cannot be, so my beautiful silk blouse is ruined because of damage done while it was being «cleaned»…how this happens I don’t know, but I assume the staff is eating while pressing clothing. My husband had two shirts damaged,…came home with tears that weren’t there when left for cleaning… one shirt was almost brand new… my husband had worn it twice! The dry cleaner owner, Peter, was notified by the cashier and my husband was told he would call us. That was weeks ago and we are still waiting for a phone call! Between my silk blouse and my husbands shirts we are out over $ 250.00 for items damaged by this establishment. We are done… and are looking for another cleaning establishment with more concern for not only the items they are charged with cleaning but their customer’s satisfaction!!! No way to run a business successfully!!!

I called and asked for their hours before leaving my house. The lady on the phone told me they closed at 6:30, so I rushed over and walked in the door around 6:25. I waited around and looked for someone to greet me. I yelled «hello» and rang the bell on the desk, to my dismay no response. By the time I finally got someone’s attention from the back, the gentlemen told me they were closed and I could not drop off my dry cleaning. Simply because the lady who ran the computer went home. The guy was not even apologetic for what happened and I was pissed that I walked in the door before closing and did not get served. 1 star for posting your hours and telling your customers that you close at 630 when in fact you go home early. This to me is a sign that you provide terrible customer service, as your employees do whatever is convenient for them.

This dry cleaners is a great family owned business that prides itself in providing a reliable service to its customers. I would recommend this place as they can basically dry clean almost anything for a decent price. Quick and reliable!