Sunsational Sunroom

They are what they say sensational! The sun room they made for a friend of mine was gorgeous. I couldn’t believe the price! Not only that they look out for your best interest. The work was great, and the people were trustworthy.

Our sunroom was completed this last weekend, it exceeded my expectations. The owner Joe was a true professional. He went the extra mile to see that are sunroom was built correctly. The entire process went smoothly. I would definitely recommend Sunsational sunroom to build your project.

The reason I gave 1-​star for this Sunroom company is because of the lack of professionalism and service. The sales person who came to our house was Dennis. He was very knowledgeable and a decent person. He answered all of our questions and came several rounds to our house and gave a quote. We couldn’t negotiate with him as he said it was the final quote and he couldn’t go lower. His quote was comparable with 1 other sun room company and also my contractor. We chose to go with Sunsational Sunrooms because of Dennis, even though we had 2 competing prices around the same range.
We signed a contract with Sunsational Sunroom and also gave a 1000 $ deposit as part of the contract. The contractual terms were all favoring the company and nothing to protect the customer. Yet, we trusted the company based on salesperson’s words and signed the contract.
We also got our permit forms from Fremont city signed by our neighbors. We spent week ends in hardware stores and searching for the lighting, furniture, right flooring style for Sunroom, air conditioner unit, etc. After a week, I receive a postal mail from the owner of the company — Joe Herrero with the statement — «Thank you for giving us the opportunity to earn your business, we are returning your deposit». This is all it said.
I was confused and called the salesperson to understand what it meant. I learnt that the owner decided to void the contract because he thought that the price they quoted was low and that they can’t do the job in the quoted price. This is absolutely ridiculous. After signing the contract based on the terms of the company, the owner decides to trash it because he thinks the price quoted was lower?
In fact, salesperson had told me that he had run the numbers with the owner — Joe and he was ok with it. What about the time we spent in looking for lighting, furniture, flooring, air conditioner, hours talking to the sales person?
At the end, this company has left us with a very bitter experience. The owner doesn’t have the dignity or the courtesy to call and explain why he is canceling the contract. If this is the way he treats his customers, I am not sure what quality work this company can provide.

We «had» an old leaky screen room. In the winter it was cold and of course drafty. The ceiling leaked worse than a sieve. We had a couple of estimates and they all seemed to be within 10K of each other. Keep in mind, our room is 300 square feet. They tore the old room down. We had contracted to have a new cement slab put in, stamped of course and large cathedral ceilings. Two walls are ALL glass (a little frame work of course) and two walls are the outside of the house. Dennis came in, wrote up an estimate and then we had to wait. We were in the middle of a refi and could not do anything.
Dennis and the rest of the company very patiently waited, and waited and waited. Finally we got the money and called. They got on it and in no time, Jay had the permit. I felt sorry for Jay. He had to deal with the city of San Jose. The permit was 3 times what we thought it should be. Bless his little heart, Jay was able to negotiate with the city and they waived a bunch of unneeded fees.
The crew came out and completed demolished our old room in a day and half. The concrete slab came out in two days. By day four, Betto’s crew were doing framing for new cement. A bit of an oops. They didn’t have the plans from the city. San Jose wanted a huge footing to hold the walls and ceilings. Not a problem. The crew came back and dug it by hand. Inspection passed. Concrete was ordered. We wanted it colored and stamped to look just like our existing paver patio. They came real close (the color was off, but that was the mixer of colors in Los Angeles fault).
After the cement was done and cured for a week (it’s very thick and needed a couple extra days), Larry came and started installing all the framing. Every piece of the room was fabricated right here in the yard. It fits like a glove. He was able to order all the glass and it got here very quickly. While he waited for the glass to arrive, he completely sheet rocked the two outside walls. Now because we were planning on putting a hot tub in this room, Larry went and got «green» (blue) board. It has a better water proofing to it. He was able to wire the entire room for the LED lighting and fan.
We had ordered that the roof be shingled just like the rest of the house. Joe (the owner) went shopping and found the exact shingle that is on our house. I had to tease him. He was doing all the running around getting stuff for folks, so I had to call him the «go-​fer».
Now for the negative. The only thing I can say about anything negative, is that some times they dont communicate well. Especially with each other. But that is so minor, that I have absolutely no problem recommending them. As Dennis said, just tell Joe or Larry what you want and they’ll do it for you.
Now we have a new, 300 square foot outdoors room. OH! I forgot to say… it rained so hard during the weekend. I looked and looked and looked. Not one single leak!!! You want a sun-​room? Call them! They pay attention to details and truly want to please the customer.
One more bad thing. Now I have to go buy «nice» patio furniture for this room.
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Update 2−11−15. My original review was August 2013. Since that time, we have had a couple of major rain storms pass right over us. As Joe, the owner of the company said, they stand behind their product and if the room leaks, we WILL fix it. I am very happy to report, that in the 1 ½ years we’ve had this room, there has NOT been even the slightest leak.!! So no need to call Joe. I can also attest that during the hottest summer months, our sunroom stays on average 10 – 15 degrees cooler than outside. My wife and I spend several hours per week in this room watching tv or reading or just relaxing. The answer is yes. The question is, would I do this room again?

Hi Unilocalers,
Great team to work with and beautiful finished product!
We had a great experience with Dennis, Jay, Joe, Berto and crew, Jackie and his son. Dennis the estimator came out to talk with us and was very patient with us. We went through several plans before we finally came up with one that we were satisfied with. Thanks, Dennis. Jay then pulled the permit; there were a little delay partly because of our schedule. Joe (the owner) came out to see the site and review the plans with us. Then Berto and his crew came out to demo the old patio roof and prepare the grounds for the concrete. They did an absolutely beautiful job with our new raised concrete slab; the top was level and smooth (they labored over every square inch), the corners were straight and even; the sides with straight and smooth; absolutely gorgeous! Then Jackie came with his son to build the sunroom itself on top of the new concrete slab. Joe would also come to help Jackie with the roof panels and even crawled into our attic to pull the electrical home run. Thanks, Joe, for being a real hands-​on owner. Jackie went out of his way to give us the best electrical set up I ever wished, making sure that the GFI would not trip. Any detail that I wanted Jackie to work on, he would do and do a professional job beyond my expectations (and I’m a detailed guy). All in all, we really enjoyed our experience with Sunsational Sunroom and looking forward to enjoying the beautiful sunroom for years to come.

Our sunroom has just been finished today, yeah! We are so happy about the work done by the guys from Sunsational Sunroom, I just can’t wait to post the feedback for them. I chose Sunsantional Sunroom after I saw their work from one of their customer, it was very nicely done and I didn’t even bother to get other quotes. We started from getting permit from HOA and city, they did everything for us and everything went smoothly. The concrete slap was beautifully done, shining like a mirror. Jackie spent days building up the sunroom in our back yard. He is such a detail guy and everything he made is like a piece of art, we just love his work. He tried his best to meet our needs and gave us good suggestions when we need to make certain decisions. The best part I like about him is he cleaned up everyday before he left, I’ve never seen a contractor like this. We are so pleased with our new sunroom, they accomplished everything we dreamed of in a very short period of time. Multiple guys came over to work at different phases of the project, all of them are very easy to work with and very experienced. I’m highly recommend their work, A++ contractor. I just want to say thanks again to the guys from Sunsational Sunroom, Jackie, Joe and others, you built something so wonderful that we could enjoy for years!

after having some work done on our bathrooms that was really disappointing and slow, i did not have high hopes for our sunroom repair. the sunroom that came with our new home was very old. the single pane plastic was cracked in many places and leaked every time it rained. it also got so hot in the summer than it was actually more of a hazard to our pets and toddler child. we picked sunsational based on the reviews here and elsewhere, and i couldn’t be more pleased! they showed up on time, they let us know when we were leaving for the day, they cleaned up after themselves every single day instead of leaving equipment and materials everywhere. i don’t remember how quickly they finished our project, but they tore down our old sunroom, disposed of the trash and erected a brand new one in a surprisingly short time. i didn’t even get any pictures in progress! we’re thrilled with the new room, which looks great and withstands the elements without any problem.

I am from Los Angeles area and in the market for sunroom. I contacted Sensational Sunroom because of good feedback from other people. Joe told me that currently Sensational Sunroom doesn’t serve Los Angeles area, but he is willing to provide free independent consultation regarding cost of sunroom and things to look for. I provided him with the deck plan for sunroom, pictures and written estimate from another contractor. Joe spend at least one hour of his time going in details thru my project, making sure I am getting right materials at right price. His advice was really helpful and valuable. Thank you Joe!

We just finished adding a sunroom and patio cover with Sunsational Sunroom. Their service is excellent! Al, Larry and Joe are great to work with. They all have lots of experience with installing different types of sunrooms. They made our dream backyard a reality! Would highly recommend! Thanks Sunsational Sunroom!!!