Sunbeam Window Cleaning

Bought a Groupon coupon for Sunbeam Windows services a while back. it came with the price guarantee for ever. Jason has cleaned my windows a few times. In early September, I contacted Jason, he said he will text me the schedule, no followup from Jason. I called and texted him a few times, made an appt. for Oct 2^nd afternoon, I texted him to confirm, and I got a text «There was a family emergency» so he can’t keep his appt. I called again today, but no cal back.
I read similar review from others, too bad.

I originally bought an Amazon Local Voucher and contacted Sunbeam in April. After leaving 2 messages Jason called me 8 days later. An appointment was scheduled but he called and asked to move it. On May 22^nd he didn’t show and I got a text there was a family emergency. I said no problem and I understood. Jason said he would contact me once back in town to let me know the earliest he could come out. I received a text asking if June 21^st or 23^rd worked best. I texted the 23^rd worked at 1pm. Once again he didn’t show up. My husband called him, left a message and we never heard back. The next day I called Amazon for a refund which I got. So my husband just last week let me know he found another window cleaner to come out. It was scheduled for today from 2 – 3. I found out it was with Sunbeam AGAIN. I was not happy when he told me (he had not realized his mistake, he forgot the name of the company). But I said I’d give Jason one more chance. Did he show up today? NOPE. I am very, very disappointed.
**Just wanted to add Jason did leave a message for my husband yesterday that he needed to reschedule because he was stuck on a job that was bigger than expected. We will not be rescheduling.

Re-​hired Jason and crew to clean my windows again as I said I would in my review from 3 years ago. They did a great job and did it quickly. Highly recommend you contact these guys if you need your home windows cleaned.

Bought a Groupon. Scheduled for 3pm on a Thursday. Took afternoon off to be at home for the cleaning. They simply did not show up. I called and the owner apologized for a mix up, then rescheduled for 3 weeks later. This was a Wednesday and I took time off again. They did not show up. He apologized, said he double booked. Rescheduled for Saturday 4 weeks later so I did not have to take time off. Did not show up again. He was sorry and asked to reschedule again. I laughed. Never ever again. Utterly disrespectful.
Forgot to mention that before the THIRD time, he did message me 2 hrs prior to the appointment to tell me he could not come. A joker.

This is my second time using Sunbeam for window cleaning. The first time was using Groupon. Since I like the work Jason did last time, I called him again when my parents’ house needed window cleaning. Jason remembered me and gave me a discount even though I didn’t have Groupon this time. He did a great job again, and I’ll use him again in the future.

What a difference sparkling clean windows make! Excellent service– Jason was flexible on scheduling and very thorough!

I recommend Jason from Sunbeam Window Cleaning. I feel like I have a new house! He did all our windows inside and out including screens and tracks. What a huge difference.

I was fortunate to find Sunbeam through the purchase of a Groupon. Jason came out and did a FABULOUS job! Honestly, we could not be happier… What a HUGE difference clean windows make on our house, everything sparkles!!! THANK YOU SUNBEAM!!! See you next Spring. :)

Excellent service. Got this on groupon and highly recommend Jason to everyone.
I am yet another of the 1* people (because of scheduling concerns) who switched to a 5* for extraordinary service.
Jason and Sunbeam are AWESOME!!!

After trying to set up an appointment for over 2 weeks and one cancellation
We got our windows clean
Good job after all the complications

If I could give this company a zero I would! Horrible service no calls, and no shows! I wish I had read all of the reviews before purchasing this groupon nothing but a headache! Has still since last April not come nor returned my call! Would rather spend a little more and actually have the service done and calls returned!!!

I would ignore any 1 star reviews. Jason is a very honest, hard working professional. He is Affordable and above all else he does flawless work. 100% the best window cleaning company in the Bay Area.

I had a Groupon. I bought it late 2012, called for an appointment in early March 2013 and there were no openings until August 5. On August 5 I called to confirm a time and was not on the schedule. Jason said he’d call me back to reschedule but never did. When I called him, he gave me September 13 at 10am. On September 13 I called to confirm and he said he could be here between 3 and 4. No. I have to pick up the kids. Then how about next Wednesday? Okay, what time? What time works for you? Nine o‘clock. I’ll be there. The good news is that at 10, when he’s still wasn’t here, Groupon was happy to refund my money in the form of Groupon credit. Bad news is I need to find a new window cleaner. After I called to tell Jason I have cancelled my Groupon and bid him good day, he offered to clean my windows for free in 2014. Or later today. No, thank you.

Do NOT bother with this company if you have any real hope of getting your windows cleaned!!! So Disappointed!!! I purchased through Groupon. I tried to schedule appointments for months and the one time I finally got on the Calendar, he was a NO SHOW & NO CALL. Then he said he would contact me early in June with an appointment time and include other services to make up for the trouble… it’s now July and still no call.
He needs to buy a calendar to write down appointments and get some staff to help! TOTAL WASTE OF TIME, ENERGY AND MONEY!

Wow. I love this fellow. Jason answered my call, gave a bid over the phone and came out to do the job on Saturday. The windows sparkled. He also did more than I expected of him. He texted me when he was done. I will definitely be using Jason again!

What a difference clean windows make. I have LOTS of windows. Jason did a great job in giving me a clear view :) I’d recommend him to anyone & everyone. Fantastic job and what a good guy. PS. My dogs are barometer of people and they loved Jason. :)

Very professional. Did great work, and does not leave until he is satisfied with the work.
I asked Jason to clean only windows on the second floor, but he offered to clean 3 big sliding doors in the back of my house for free, and not only that, he asked to clean those doors on the inside, as he felt that the doors do not look good if they are only clean from the outside. I can not ask for more, in term of customer service
Jason cared for his work, and his price is very reasonable
Highly recommended !

Jason did a nice job cleaning my windows. His schedule is really packed and he sometimes has to juggle appts when he arrives at a job bigger than he expected, so I recommend calling and scheduling an appt several months in advance and being flexible if he needs to change the appt.

Prompt, professional, and an awesome result. I hired Jason to clean my windows (inside and out) after seeing him working at my neighbors house.
Thanks Jason — you did a great job on cleaning my windows, and I’d definitely hire you again.

I purchased this service with a Groupon. I bought the 30 window package as my home has large windows. A great value for the result.
Jason showed up early, was courteous, personnable and professional.
My windows look wonderful. Some of my windows are Pella and he took the inner pane out, cleaning both sides ot the inner and outer panes. Very detail oriented.
My home has 3 large bay windows and they look great after his handiwork.
When my husband arrived home after work, we sat in the living room enjoying a glass of wine and the sparkling view of the hills out the shiney clean window.
Thanks Jason and Margaret for super customer service.