South Bay Tech Squad

Hi Again. I came back again to say that Tech Squad should really have more than five stars. Since the last review I wrote here on Unilocal I have had to call the Tech Squad a few more times. Most recently, someone at my home allowed remote access to our computer. Really, it wasn’t me, lol. So I hurried and called Tech Squad to come and check our desktop computer. The technician arrived the same night and fixed everything very fast. I’m so happy with the Tech Squad Service that I could go on and on. I feel that it’s ok, go ahead, don’t be worried if you get stuck and can’t fix your own computer problem. And also, all you have to do is communicate with the staff when they call you. Just answer your phone. By the way, they do keep in touch. You are not left wondering what time they will show up, or even if they will show up. I’m sure I will be back again to report the same great service. And another thing, I don’t recommend companies if I have doubts about them. Not that I’m expert, but I do know what it’s like to have bad service if you know what I mean.

I could give minus if Unilocal allowed. This person (Neal) picks the call on a sunday (¹¹⁄₀₄) and asks me to come to another location on N1st St saying the other office at N Capitol is not a physical location. Looks at my laptop and says he can fix it. does nothing. Doesnt even know how to fix RAM. Asks me if I knew where is RAM in a HP laptop… in the end googles it and still couldnt fix it! After half an hour says I cant help it. Takes $ 100 (standard fee. I am told) and apologizes that he was not of much help!!!

very professional! had a wierd issue w/​windows on my alienware laptop total system failure and in less than 24 hours the tech returned the laptop right to my house! i would definetly use his services again! thx

I would not use him again. Neal turned off my finger swip on my laptop and could not turn it back on. But the real issue was my 64 bit computer was not driving the Cannon scanner. The scanner was working ok with my oder computer, but he could not fix the settings on my 64 computer with windows 7.
So now my computer and my scanner don’t work well and the computer is worse in a number of respects.
I paid less money and I got bad service.

Add me to the list of highly satisfied customers. A virus totally wiped out my computer, and it was very ill. Neil came out within an hour, but more extensive work was needed. Less than two days later, all my data is restored, hard drive is working, and I’m good to go.
The pick-​up, delivery, and hookup service was a Godsent, and everything was done as described and ontime. Did I mention the afforadable pricing?

I called Neil for help with a dying power supply fan. Not a terribly complicated problem, but hardware isn’t my thing and with as busy as I am, I did not want to deal with trying to fix it on my own. Neil came by that afternoon to pick up my computer, and had it fixed before noon the next day. He was also extremely accomodating about arranging drop-​off and payment, which was a huge help. I’m really glad I called him — he made what could have been a very annoying, stressful situation into a quick and simple repair. Worth every penny, and I highly recommend him.

Neil Meharu was responsive, polite, knowledgeable, pleasant to work with.
I was looking for an IT person to create a powerful new computer system for my father-​in-​law (FIL) that would be able to handle AutoCAD-​type design. FIL’s memory is not what it was like when he was 30 (yes, mine is not either) and he needed a new system that was SIMPLE to use where he would still be able to view AutoSketch-​type files. The new system also had to look and act familiar, since learning something all-​new is not SIMPLE.
I found Neil’s review on Unilocal and decided to meet with him and FIL. All went well, FIL liked him. Neil put together a quote (this was the only negative I will say is that the quote was an email without detail… personally I like to see a very detailed proposal that includes a grand total including tax.)
The computer was ordered and installed shortly after, Neil patiently showed FIL and me how to use the computer, and Neil met with FIL a week later for a quick follow-​up to answer any questions that came up. The idea for us, is that FIL will be able to call Neil whenever he can’t figure out how to get onto his email, and Neil will be able to help him get up and running again.

Thanks for setting up and securing my wireless network. Me and my family rest assure now that we are the only ones that have access to it. I will definitely be giving you guys a call in the future for any other of my technology needs.

Thank You… Thank You! I had all my important files on my laptop that suddenly decided to stop turning on. I didn’t know what to do, so I looked online and found Tech Squad. Neil came by the same day was able to find and retrieve all that data that I thought I lost within no time. Thanks again!
I give him 5 STARS and recommend Tech Squad! Yay :)

OMG Tech Squad saved my life! My computer crashed recently and I had no idea what to do! My friend referred me to Tech Squad. A guy named Neil helped me trouble shoot my PC. At first, nothing was working and I thought I had lost ALL my personal data. TechSquad was able to help me not only get my computer working to «like new» condition, but also get all my data back. Thank you Neil and Tech Squad!!!

I was visiting my parents in Saratoga from Los Angeles and my computer decided to blue screen on me. I am a real estate professional and had very important client documents that I thought were lost due to the computer crash. I searched online and found Neil from Tech Squad. He came over within an hour and recovered all my data for me and reinstalled my operating system. He was very professional and did a great job for me. I made sure my parents kept his contact info in case they ever need help.

Tech Squad has done a great job setting up our small home office network for me and my dad. We run a small business out of our home, and we call Neil for all of our technical issues. He’s always on time and usually has a flat fee charge for everything no matter how long it takes. That makes it comfortable for us and easy to use Tech Squad for their services.
Thanks & keep up the good work!

Neil has done several repairs as well as installed the wireless ability for my home office. He is an awesome person very personably and proffessional; and my husband and I trust him in our home. Good job Neil.