Sofi at Los Gatos Creek

I am living here in Sequoia Glen Apartment for more than a year now. Management really Sucks. One month after I moved in here some water pipe behind the wall of our Apartment busted and filled my whole apt with water. Management doesn’t even listen to your complaints. Every now and then there are some car break-​ins and even chain snatching.
Not a safe place to live. I am just waiting for my lease to get over.

I lived at Sequoia Glen for about a year and a half from November 2010 until about March 2012. I was very impressed with the level of professionalism in the leasing office and with how helpful everyone is. It is a smaller community, but it is quiet and everyone is pretty nice. I had a first floor studio apartment that was big enough for all my junk and never seemed too cluttered (seriously, I fit a queen sized bed, a full on couch, a book shelf and a large TV stand in there and everything fit perfectly with lots of room to still move around in). The kitchen had a lot of storage space, as did the two closets by the bathroom. As for the community as a whole, there is one laundry room (the dryers never really worked right though), a pool, lots of green area and a few doggy trashcans throughout. They are very welcoming of pets (25 lbs and under, though there were some dogs that seemed WAY over 25 lbs), and you can easily walk your dog down the sidewalk on Southwest Expressway, or down the Los Gatos Creek Trail which is right behind the complex. Also awesome: it’s right across the street from the light rail station! You can take that right into downtown San Jose and not worry about having to drive home! When it came time for lease renewal, my rate was raised but very slightly… and when I had to move out, I got most of my deposit back! Anyway, if I hadn’t gotten engaged and moved in with my fiancé, I’d probably still be happily living there now.

I lived here for 2 years. Management sucks. you never get your security deposit back even if you leave apartment too clean. you they will charge $ 110 to clean the apartment even if you clean it. and on top they will charge for simple paint scrathes. its just rip off.

Boo!!! Boo the new sequoia glen managers!!!
Last year I would have given this place 5 stars easily for the price we pay. The manager Jennifer was awesome sweet and friendly. The whole staff was attentive and living here was easy. I mean no one really bothered you. One time my boyfriend forgot to put our apartment # on the check and no one knew who’s check it was so she called me to make sure it was mine. Very sweet!
But then the company was sold and Jennifer left with the old company and the put in place a new woman who, although nice enough, gets completely frazzled when tenants have problems. First she started sending annoying newsletters and posting them on our door. Annoying but harmless. Then they closed our laundry mat at nights (used to be 24 hrs). Since I work and go to school I loved being able to do laundry at 11 pm after work.
Then raised our rent. That really was annoying! We have been month to month for the past 6 mo. They made us sign a whole new lease for the next year! Oh and although we’ve never been late I always took comfort in the fact that it would only be a $ 25 late fee but now since we forgot to bring the check (of course) its $ 100! Boo!!! Hiss!!! And if your not careful they have posted letters with unknown charges and other people’s leases.
The worst was that for the past 2 months they have been changing the pipes to make them new (for us of course). But it was completely invasive and we’d have strangers coming in our house daily 9 – 5 and we’d have no access to our bathroom!!! Sorry no shower before work for all you evening workers!!! We had to take everything out of the cabinets in the bathroom and kitchen and store it wherever for two months. Because its really easy to find room in a one bedroom apartment!!! Thanks Sequoia! Now that its done our water tastes like chemicals from new pipes, even after run through the Brita!
One good thing about this though is that I’ve gotten to know my neighbors. We’ve all bonded though our frustrations with the new management and the changes. What makes it even more annoying is that in all these letters they try to make it sound like its going to be better for us, the tenants. Right! We all wanted that. We pay you every month, remember that sequoia glen.