Shiroishi Lisa OD

Very clean, comfortable office. All the employees were very nice and the doctor was very knowledgable how to treat my astigmatism.

I had to wait 40 minutes (20 at the front desk, another 20 inside an empty exam room) before being seen. The front desk staff was nice. Shane-​the assistant was not friendly at all. Dr Lisa did apologize for the long wait time and she was good. I ordered contacts and also got glass and didn’t realize how much i was charged for the contacts since an itemized receipt is not provided, its hard to tell. I called to try to cancel my order of contacts since i could save almost $ 90 if i purchased them online. The office manager tried to bargain with me by giving me a ~$ 50 discount from what i had paid. I reminded her I’m still overpaying by $ 40 so would still like to cancel. She finally agreed to give me the online price. The overall experience this time really sucked. I enjoyed my experience last year, but not so much this year. Not sure if I’ll be back…

I saw her and Dr. Beede a few months ago, and I’ve been meaning to write a review ever since… it says something that I’ve remembered after this long! They have a great, efficient office and staff, and both doctors are very skilled and have great bedside manner. Not hoping to go back since I don’t wanna have another eye problem, but I will recommend them to everybody I know!

Dr. Shiroishi is great. She’s really sweet and comfortable to be around. I felt like I was getting really good care.
Told my hubby he needs to head over there too.

I really love how they treat their patients here even on the phone! Their customer service is really top notch, especially their front office team. I called to double check a few insurance things because my name changed (got married), switched insurance (got on my hubbie’s insurance) and moved.
Not only did the associate double check and verify me being on my husband’s insurance, she also updated our addresses and scheduled us both for early morning appointments the very next day.
I appreciate her attention to detail and taking care of us. You can totally tell that they are efficient and still personable. Five stars for their front office team!

Wow, great staff and doctors. I am a newish client but they have been great working with me for the past few months. If you have a question, Dr. Shiroishi calls you about your concerns herself the same day! They were out of my frames but gave me ones that were a different color and told me i could use those until mine arrive! Also I didn’t know what contacts to go with, so they gave me sample pairs and when that ripped, they ordered me more! They are really nice here and I really like Dr. Shiroishi, she seems very knowledgable and patient. She and her husband run the practice and her husband was also trying to help me pick out some frames which i thought was nice. Finally an eye doctor that actually took the time out to help me figure out what was causing my eyes to be super dry, now i don’t have to use drops all the time because she figured out contacts to help my eyes actually breathe. SO happy I found them!

After much research on Unilocal,I finally found an optometrist that looks out for their patients. Not only were the review by other Unilocalers accurate, but the best part was that I wasn’t being pushed or sold on anything. The exam felt modern and wasn’ stale/​old. Dr Shiroishi was able to detect everything that was wrong with my other contacts to put me into something better that suited the healthyness of my eyes. I’ve never received helpful comments from an Optometrist before, only «hey this is your prescription and I will recommend whatever I want.» I would say that the feedback I received from Dr Shiroishi showed exactly why my old Optometrist was bad.
I used to dread getting new glasses because the sales people would push me on transitions, lens thinness, be pushy on frames etc, but the staff here was helpful not discouraging. They communicate effectively by email and really do help by squeezing the most out of my VSP plan.
Their selection of frames is also very good. There are many name brands and trendy glasses there which allows for a great selection. They are very helpful even in getting frames they might not have within the store as well, such as different colors.
I am really happy I went here and wouldn’t thinka bout going anywhere else now.

I’m not generally beholden to an optometrist. I see the person once a year, they order my contacts, and that’s it. Dr. Shiroishi totally raised the bar on my expectations of an optometrist. She was very thorough, professional, and even analyzed how I could get the most out my insurance. Since I needed to update the lenses in my glasses as well as order contacts, she took a look at what my insurance offered, and how I could work the system. What optometrist does that? They usually dust their hands off once they finish the eye test and send you on to pay your bill.
When going to the frames section to check out their selection (which was pretty good), Dr. Shiroishi made sure the girl helping me knew the situation about how to bill the frames and contacts to my insurance. The same girl also helped me pick out some good frames for my face. I didn’t want to pay an arm and a leg for those either, and she was very good about laying out how much would be out of pocket.
From check-​in to check-​out, the entire experience was awesome. I highly recommend to anyone that’s wary of getting ripped off or just wants a good optometrist and optometry office. Plus, they take a picture of the inside of your eyeballs! I don’t know about you, but I’ve never seen my optic nerve before. How cool is that?