Sherwin-Williams Paint Store

I went to this store to get paint for 2 rooms in my house. I don’t know anything about paint. The first time I went in, Andy helped me with getting the baseboard and door paint. He was very nice. The next day, I went back to pick out paint for the
Walls. Tom, the manager was working by himself and it was super busy due to the 40% off sale. The other employees were on lunch. He was so patient and professional. He helped out all the customers and helped me pick out my paint. He was very knowledgable. Overall, great customer service.

I called this store last Sunday, as I was looking for a place to recycle my paint cans. The Kelly Moore store by my home was closed so I called around and found that this store was open. The person I spoke with (around 3:30 pm on October 12^th) told me that they do not take in recycling but the Kelly Moore store down the street does. Of course Kelly Moore was closed (on Sunday’s they close at 3 pm). I checked with my Kelly Moore store today, after I recycled my cans with their help. They told me that this store does have the capability to do it but they hear from many customers that this store says that they don’t, most likely because they don’t want to be bothered with it. How unfortunate that a store which I am sure charges all their customers a recycling fee (which all paint stores do), refuse to recycle.

I really like the guys working there, steven is Great. Tom is a great manager. I highly recommend this place.

Fiancé and I just bought a townhouse and it’s in need of a total color change. Previous owners pretty much chose colors straight from a crayon box — bright and kid friendly. Crayola green, yellow, lime green, sky blue.
Anyways, we decided on Sherwin Williams paints because of their low VOC paints and took advantage of their yearly 40% off paint sale. I’ve been to this location 3 times already and each time was great. Michael, the guy in charge, is super friendly, knowledgable, patient, and funny. We needed to get a match of some random paint that was left for us by the previous owners for our baseboards and cabinets and Michael tried his best to get a match. After 3 tries, each try being only slightly off color, he told us to just take it, give it a try and if we really can’t stand the subtle difference then we can just bring it back for a refund. Fair enough.
They recently got a new associate, Val, super nice too and very helpful (looks like my friend Derek).
We bought a butt load of stuff for our house project at good prices (during their sale). So far we only tried their Harmony paint which is great. Low VOC, no scent, covered the hideous lime/​olive green in 2 coats, and dried quick. We also are about to try out their Emerald line. Read bad reviews but let’s see how that goes. They have a 30 day return so hopefully the paint won’t disappoint. And if it does, I’m sure Michael will be great help.

Since I am a professional painter I know what I’m talking about when it comes to paint.
I have used all brands of paint and I must say I’m really starting to enjoy using SW finishes. I’m old school at times because I like using what I know is a great product. When the guys at SW ask me about a product I’m using from a different manufacturer I tell them what I use and they always recommend a product that is better then what I was using and at a few dollars cheaper as well.
I feel like I’m buying a lexis when I’m there. Great service, knowledgeable staff and very clean stores.
thanks guys.
Marcus

Didn’t have a big experience here, but I thought I would add to their single review here on Unilocal.
I needed some touch up paint for my apartment walls for my shady complex. Came in with the code my complex gave me, which was completely wrong, and ordered my paint from the lady at the counter. She was very helpful and helped me out with my touch up project. Unfortunately, they only sell it in a gallon size and, being Sherwin Williams, are a little pricy when it comes to basic paint.
When I got home, opened the can up, and realized this was not the correct color. So, I decided to take it back, since no color had been added to it, to get my money back. They had no problem returning my paint and refunding me my money.
Seems likes a very friendly and helpful place to get your Sherwin Williams paints at. The employees were nice and made my experience a pleasant one.