Shell V-Power

The five star is purely a review for the employee Jemma.
I had avoided going to this gas station ever since the renovation. They ended their partnership with Lucky’s and I like to save money. However, today I needed gas and I pulled in to an unlabeled broken pump.
I wanted to make sure I wasn’t charged so I walked into the store and talked to the cashier and explained to her that the pump was broken. Jemma, who was cleaning at the time, put her cleaning tools away and walked me out to the pump to show her the problem. She immediately closed the pump and was apologetic about the inconvenience even tho it was no fault of her own. I had to go in to pay when I moved pumps since my card was tried twice at the broken one, and she immediately asked how else she can help me.
A gas station isn’t a place where you would expect excellent customer service. Jemma, thank you for your excellent customer service. You made my day.

My wife crashed her Mercedes GL450 there. Poorly designed gas station with confusing entry and exit. Horrible, horrible, horrible experience trying to get from gas pump to carwash. She had to back up twice to make the narrow turn and ended up hitting one of the white poles. Considering lawsuit.

I’ve been to this gas station a few times before since it’s on my way home from work. They advertise a deal that saves you 15 cents per gallon if you get a car wash when you fill up your tank. My car had desperately needed gas all day but I had avoided filling my tank elsewhere so I could do this combo.
Upon pulling into the station I entered the car wash. There is no information anywhere saying that you need to get the gas before the car wash if you want the discount. For some other unrelated reason my debit card kept being declined. So I abandoned my car in front of the car wash, unable to back out or pull forward, to go inside and pay. The man behind the counter (the only identifying feature I can remember is that he wears a turban) charges me for the car wash and I tell him I intend to use the discount to buy gas too. He tells me that it all needs to be done in one transaction to get the discount so he asks to charge my card in advance for the gas and put it the second station. He tries to tell me that it is advantageous to purchase the gas and the car wash at the pump, but he is unable to communicate clearly or effectively.
I walk back to my car, go through the car wash, drive back to the gas pumps and wait for the woman already using station 2 to finish. Once I finally pull in, the man behind the counter comes out of the store yelling at me about how he kept having to move the balance from station to station because customers kept coming and how inconvenient it was for him and how he was done and I wasn’t getting my discount. Excuse me sir, but isn’t this your job? I have a job too, but I don’t yell at customers when they inconvenience me. The one star is for the terrible service.

I should of saved 8 bucks on a wash and did it myself, that’s because that’s exactly what I had to do after I got home. The entire point of getting a wash for me was to get some bird s**t off my car, but I guess that was to hard to ask for. Other than that, everything else is fine.

For those of you that are familiar with this particular Shell, it was recently demolished, and rebuilt with a new Food Mart (Loop), and with a brand new pump configuration, as well as a car wash. Since I’ve never set foot in their Food Mart, I will only comment on what I’ve experienced.
Comparing it to the old configuration, they’ve added a few more pumps, and it is much easier to maneuver once you drive into the station. If there is one thing that annoys me, it is pulling into a gas station, and getting trapped when there isn’t enough room to pass other vehicles that are filling their tanks.
Prices here are competitive with the other 2 gas stations across the street. Another perk is the car wash that was added. The previous station was more focused on the repair shop, and did not offer anything outside of filling up your tank, buying a bag of chips, and a pack of smokes.
Bottom line: Nice and clean, equipped with everything you need, competitive gas prices, and super convenient after you pick up your milk tea from Pekoe!!!

The roommate and I needed gas before we headed home last night. Dropped by this new Shell on Sunday, December 27^th a little after 1am.
Prices at the time without a car wash were:
$ 2.699 regular
$ 2.819 plus
$ 2.939 prices
This gas station basically has the same prices as Evergreen 76, so to me, it doesn’t really matter if we get gas here or across the street. Without gas, prices are cheaper per gallon, but since we didn’t get a car wash, I didn’t pay attention to those prices.
Speaking of car wash, the roommate got my car washed here and he likes the car wash at the 76 more. With this wash, you drive into the center of the wash and everything moves around you. So instead of getting on a track and moving through the wash, it all just happens as you sit there. The thing the roommate didn’t like was that you still have to move as your car gets dried. Since there’s nothing guiding you, you have no idea how fast or slow to move. My car still needed a towel dry afterwards. This never happened at the 76 car wash.
A nice gas station as it’s got that shiny new feel, but if you’d like a car wash as well, I’d hit up Evergreen 76 instead.