Selective Sounds

My mom was looking to get a pair of earplugs for herself and I went with her to meet Shauna of Selective Sounds. Shauna has been incredible from day one. She was very prompt in returning my initial phone call and she was able to see us right away. She went over all of the details regarding custom made earplugs and showed us what they would look like, how they would feel, and whether or not my mom would benefit from them. After my mom’s earplugs arrived, Shauna scheduled an appointment with us to show my mom how to take care of them, how to put them in and take them out, and other details. Well my mom ended up losing one of her earplugs a couple of days later and we called Shauna to see what we could do. She answered our phone call and took the time to go over options… WHILE SHE WAS ON VACATION!!! She told us not to hesitate to call her if we need anything even if she was on vacation and she would do everything she could to help us. And indeed she did! She is great!

I met with Shauna at her office in San Jose to have impressions made for a pair of Ultimate Ears custom in-​ear monitors. She was super responsive over email while planning the appointment and went the extra mile to find a time that worked with my constrained schedule. During my appointment, Shauna patiently waited while I auditioned the UE18. She offered to help find answers to my very detailed questions using a UE rep via phone, but I had already done a fair amount of research prior to the visit. It was difficult to buy CIEMs without hearing the exact model first, but there are lots of UE reviews online that give you a detailed description of what they may sound like.
Shauna created the impressions while explaining the entire process and making sure that I was comfortable with each step. The impressions were accurate and the my pair of Ultimate Ears arrived about 10 business days later, sounding and fitting absolutely perfectly!

Looking for ear protection or in-​ear monitors? Look no further than Shauna Raynor at Selective Sounds.
If you’ve ever used foam inserts to protect your ears you’ve experienced «muffled» sound. Things are quieter but they don’t sound like themselves – kinda like the whole world got a cold. That’s not acceptable when mixing a band or playing in a band – we gotta hear how things really sound.
Five years ago, a fellow sound mixer suggested I invest in custom fit filters that dim loud sounds without changing their character. Several members of our band and sound team also wanted custom filters so Shauna brought her portable kit to our rehearsal. The fitting took about 5 – 10 minutes per person for both ears. Shauna did a great job keeping us informed about how the procedure would feel and how to stay relaxed for the best fitment results. Two weeks later, I received perfectly fitting filters and they accompany me to every music/​theater event.
New materials and new in-​ear monitors have recently hit the market so it’s time to buy new stuff. Shauna was my first phone call to arrange a new fitting appointment.