San Jose Medical Group

I wonder if this doctor was fired due to that incident as I know she no longer works there because I tried to make an apt. and there are no specialists anymore.

I was recently treated by Dr. Anju Pabby at San Jose Medical Group. I waited more than 6 weeks for the next available appointment. I arrived early to fill out paper work as requested. The wait was not too bad. After about 5 minutes, a nurse interviewed me in the exam room and left. Five minutes later Dr. Pabby came in and asked some questions. Midway through the interview, an attendant knocked on the exam room door and popped her head in to tell Dr. Pabby she had a phone call.
I waited patiently as the doctor left me to take the call. In hindsight I wish I had stood up and mentioned that I’ve been waiting 6 weeks for her 15 minutes of time, and could she please finish with me before taking the call.
About 10 minutes later Dr. Pabby returned from the phone call and proceeded to spray liquid nitrogen on a small skin lesion. We briefly discussed other skin issues and she said she would write me prescriptions. Then she left the room. Upon her return I noticed that both prescriptions were written on a single form and I asked if she could write them for 90 days so I could use mail order services from my insurance provider. She left again and I waited until the nurse/​assistent came back to hand me the revised prescriptions.
My complaint is that Dr. Pabby spent a total of less than 10 minutes with me, in the room. And this 10 minutes was interrupted by a phone call, and her need to leave the room to write a prescription, twice. I never had a chance to ask about the new prescription, what it is, how to use it, what it treats, warnings, etc. I resent being treated like livestock in the cattle yard. Medicine is an art and a science, and good medicine allows for a doctor patient relationship where the patient receives undivided attention during an exam, and is asked if there are any questions following a diagnosis and treatment.
Based on my experience, I would ask for a different dermatologist next time. And if a doctor told me they needed to leave the exam room in the midst of my exam again, I would ask if the interruption was an emergency, and if not, suggest that my time is valuable too, and remind the doctor that I’ve been waiting 6 weeks for her 10 minutes of undivided attention.