Safeway

Had a horrible experience at the Hamilton store tonight. First I checked with the cashier to confirm Safeway accepts cashier’s check as I was purchasing a rather large amount of groceries for Mother’s Day. The cashier confirmed that not only did Safeway accept cashier’s checks but that he just received training on how to process them.
After signing several checks I tendered them to the cashier. Upon processing the checks he discovered that he could not process the checks. Naturally I wasn’t happy about this and asked to speak with the manager. The manager was not apologetic, rude and wouldn’t provide his information so that I could report him to management. I called Safeway to discuss the issue but they have not returned my call. Won’t be shopping Safeway anymore. I was told by one of the cashiers the rude manager’s name was Danny.

I was going to do a tasting for my company today, called to see if they could tell me how many wine bottles of a certain type of wine they had… they couldn’t. The employees don’t seem to be very smart and need to be trained on how to find wine. Putting me on hold for 25 minutes because they don’t know how to look for a product is unacceptable. By the way, the employee never came back to the phone line. NOT PROFESSIONAL.

I went to this Safeway today and it was extremely busy. There were about 4 lanes open as well as the self checkout lanes, yet there were still about 6 people in each line. As soon as an employee noticed, he immediately requested help at the registers. The staff was nice and friendly and the store is very clean and well kept.

Close to my home, it has the selection you expect.
They have good sales, but prices are going up otherwise. It’s close to my house which is nice to be able to go and get home quick.
Lines don’t get too long. Parking is plentiful, never had an issue with that.

:D Always has what I need & always open ²⁴⁄₇! You’re almost never disappointed at Safeway!

What happened? Used to have a nice selection of prepped meat. Not it is about half. Ugh.
Plus…no one came out to help as I wondered and paced looking for options.

I only go here because it is convenient from where I live. Two terrible experiences: One time I bought some frozen food and took it home and found out it was a year expired. Another time I bought some frozen food and the box was cut open.
I will say both times returning items very apologetic, and staff is very friendly, but that just cant happen people could get sick.

I usually don’t purchase from Safeway because the prices are too high (but not as high as Whole Foods!), but a few weeks ago I was asked to pickup a few onions from this store. The only standard, yellow onions they had were $ 1.99/lb, and two onions came to around $ 5.25!
Come on…$ 5.25 for two onions? This was their «everyday low price” — I don’t think so…
Folks– paying prices like this is just throwing your money away. You can get a 10lb bag of onions locally for about $ 6.50, and smaller, independent grocers that specialize in fresh produce can be even cheaper (and fresher!)
You worked for it; be smart with it!

This Safeway is ALWAYS packed and they NEVER have enough checkers, too often without fewer items lines open. Go elsewhere if possible.

Not enough checkers

Please fix your cashier issue. People are always backed up. You know busy times so please fix it.
Front end is always crammed with stuff that people can hardly move. Isn’t the idea to be able to get people deep in the store instead of HUGE congestion in front?

I have never had a problem at this Safeway with the checkers or the selection. The checkers are always very nice and helpful. I love the self checkout and the lines with the checkers are never too long. My only reason for the 3 stars are is the prices! They are unbelievable! I am not cheap by any means, but your basics like eggs, Produce, milk etc. are way overpriced. I now go to smart and final. I know it’s not as classy but the prices are way better.

Bought Tillamok cheese on 4/​3, opened it, and found it all moldy when the expiration date was 7÷29÷15. Obviously, it was not refrigerated properly at the store. I emailed Safeway right away. I asked if I could return it to a Safeway closer to me since I’m not usually on that side of town and I receive compensation for the inconvenience.
I received no response so I contacted their Facebook page. They just gave me the generic «We are sorry the cheese did not meet your expectations and we have documented the concern». My expectations of the cheese being edible and not being a penicillin lab??? They said I had to go to the original store for the refund and offered me no compensation for the inconvenience.
Also, while I was at the store, a woman asked one of the staff if she could help her find an item because she couldn’t find it. The Safeway girl told her she couldn’t because she was going on break. Very poor customer service online and in store.

This is my local Safeway and Tiffany, the customer service manager here is great! She is approachable and nice. Anytime I have approached her she doesn’t seem unpleased that I need her help. Plus I came in today at 630 and all the staff was really friendly. AT 630 AM LOL.
I came on to review because this morning I went in and bought muscle milk. I had put the box under the cart and almost forgot to pay for it. Even after that, I still managed to forget it again when I packed my car up. I got home and realized it and drove back right away. My cart had already been put away even though I live 5 minutes away (good job AM cart runner lol) but unfortunately, my product had not been in the cart when they put the cart away YET they still made an exception and allowed me to get a new one with no charge.

Okay so who hasn’t been to safeway before? If you haven’t you’re probably been to at least a Vons, and they’re the same!
This Safeway is no exception to the others, it has everything that you need, produce, meats, frozen, home, and items that are full of preservatives in the middle.
I do love how safeway is starting to become more organic and wholesome, and this particular safeway I think has a pretty good selection of organic items.
They have a large selection of ice cream and other goodies also.
The price is comparable to other safeways and everything will go on sale at some point or another, so keep an eye out for that.
This particular safeway I have noticed is usually pretty busy, you can hustle around the store pretty quick but when it comes to actually checking out of the store there’s almost always a line! So plan accordingly.

This Safeway locations has always been good to me. Whether it is in the morning to get myself a delicious $ 2.49 breakfast sandwich, or popover to the Starbucks inside for a quick coffee, the service has always been exceptional. I rarely shop at Safeway though, as I find their groceries to be quite overpriced, and I would rather go to Trader Joes. Still, this location is on my top Safeway lists!

This Safeway’s been my number 1 girl since moving to the city. Although I’ve tried, I just can’t subsist on what’s available across the street at the Market by Safeway. Part of the experience of grocery shopping for me is perusing the different options and discovering the new products on the shelves. (Wow. A) I’m old, and B) I’m definitely a fat kid.) This is the next closest Safeway that I don’t feel like I’m going to get robbed at that gives me a bunch of those options. I like to get a morning coffee way before most sane people are up on a Sunday and come here to get the bull — - I need for the week.
You can take the girl out of the ‘burbs, but you can’t take the ‘burbs out of the girl?

My favorite Safeway to go to every Mondays to buy fruits for my work. Friendly staffs, easy to find items, decent fruit sales, and Mark at the cash register is always pleasant to talk to while you pay for items. Downside? Traffic that builds up if I need to go back the opposite way and maybe some weirdos loitering around outside the store.

Unilocal needs a «0» rating system as one star is still too many for this place.
Customer service, is replaced with arrogant Rude «Union fed» employees who’s sole «job» seems to be surly. with only one of fifteen registers open i asked the clerk when everyone else starts, his answer «I only worry about me». I then asked when the self checkouts open and with the same crap attitude i got «i don’t know».
I asked to see a manager, but naturally none of them could be bothered to come to work.
Avoid this dump and spend your cash elsewhere.

Why I like this Safeway you ask??? (Even though it’s in a shady part of town.)
I like this Safeway because it has my FAVORITE Ben & Jerry’s ice cream… DUBLIN MUDSLIDE.
Now if you know anything about B&J, certainly store only care certain flavors. Of course, every store has the usual flavors like Vanilla or Chocolate. So, when I find a store that carries Dublin Mudslide, I am ecstatic! Not many stores do, only select stores. If you’ve never had Dublin Mudslide, go get some now! you won’t regret it!
Also, my friend introduced me to one of the more creamier Gelato brands, called Talenti. It’s really good!