Rozenhart Family Chiropractic

I struggle to write this but I had the strangest experience here I felt it needed to be noted, especially given how highly regarded this practice is. I am a new mom with extreme back pain. I have seen chiropractors for 20 years and I am very familiar with the benefits. I went through their new patient process (2 trips there and wasted time with my baby in tow.) It was recommended to me that I commit to 3 times a week for 2 months! I explained I couldn’t promise to make that happen in my current situation but could for the next few weeks and then at least 1 x a week when returning to work while I figured out my schedule. I was asked to commit then to 1 month of the recommended schedule and again repeated that I just didn’t know until returning to work if I could. It became obvious to me at that point that they had no interest in helping me without committing to this multiple visit per week plan. I was sent away without help because she worried it would hurt her «reputation» if I didn’t commit to following the full recommended treatment because the work would be a quick fix (even after knowing I already am familiar with chiropractic care.) I really am at a loss for how someone who makes their living wanting help people feel better could turn me away in this way. She claimed she didn’t want to waste my money but I am fully covered by insurance so that wasn’t even an issue. It showed such a lack of compassion and understanding. All I can figure is they have a set box of how they treat people and if you don’t fit in that box you are out of luck and they don’t need you as a patient that bad. Those are not the type of people I want treating me that is for sure. Just be warned — this place is not for everyone it seems, reviews and awards aside.

I was referred here from a family friend and have been receiving treatments since April. I’ve had a great experience and would highly recommend this office to my friends and family. The staff is really welcoming, accommodating and very supportive. Dr. Jennifer is my primary chiropractor and she’s been amazing. I’ve seen solid improvements in my overall well-​being and neck/​back pain.

Before starting chiropractic care, my neck and lower back were in terrible shape. As a software engineer, it significantly impacted my work. I was always in pain and it affected my confidence, mental health and my relationships. I was really desperate for help to improve my health condition.
Chiropractic care has had a life transforming change in my life. I’ve really seen my body go through phases of healing where initially my pain started going down and then my range of motion improved and eventually my ability to sit/​stand and work increased. Now I’m able to not only put in 8 hours of productive work each day, I’m also able to do other fun things like traveling which I had missed all this time. Just knowing that there’s a solution that works for me has been such a huge load off my mind and has really helped me feel better overall.
I would wholeheartedly recommend going through chiropractic care for those who have similar problems. This is the kind of treatment where it really matters whom you go to. Dr Stephanie and Dr. Jennifer are both extremely skilled and very helpful. I like that over and above the adjustment, they also provide a complete health care plan including exercises, nutrition and my progress is tracked on a regular basis. They also have a lot of simple tricks that you can do at home which have been incredibly effective. I would very strongly urge people to follow through everything that they suggest since it plays a very important role in getting better.
Thank you Dr. Rozenhart for all that you have done for me. I’m very grateful.

Dr. Jennifer was gentle, kind, and informative during my visit. I felt comfortable and at ease. Avona (front desk administrator) is knowledgeable and efficient. She answered all my questions with a smile and confidence.
Thank you for your care!
~ Michelle

After numerous chiropractors, I’ve finally found the ones. I love the Rozenhart sisters. Both Dr. Jen and Dr. Steph are awesome. They are everything I believe in, holistic care, great attitude toward life and just good people. If you’re looking for a place to crack your back, they are not it. They are here to help get your body into the best shape possible. With the combination of physical therapy exercise and the adjustments, I’m happy to announce my chronic back pain is no longer a problem.
To top it off, they will treat you like their friend because they are more than just doctors.
For anyone looking for great treatment, give them a try. They will change your life for the better!
Also, Avona at front desk is amazing.
Needless to say, I’m willing to drive an hour for each visit just to see them!

If you want to be treated like a friend, feel comfortable at all times, relieve pain and learn about your skeletal structure, then this is the place to go.
Many of us in the technology industry honestly do a number on our bones. Sitting in front of a computer screen all day can really do some damage. I experienced horrible shoulder pain and was wondering if I should visit a surgeon or a chiropractor. You guessed it, I chose a chiropractor, and I’m so glad I did.
Jennifer and the entire team are knowledgable, quick to identify the problems, follow-​up with you, and are a pleasure to work with. I know that they sincerely care about my well being and are always available to help. I cannot recommend them enough.

I dont mean to be excessive with my Unilocal reviews for the Rozenharts. In fact, I forgot that I already wrote one a few years ago. I have now been going to the Rozenharts for about 2 years. Last week they were on vacation, so I missed a week. I went back today after skipping a week and there was a noticeable increase in my energy. Now, I cant imagine my life without them! Thanks Dr. Steph & Dr. Jen!

What more can I say about the practice, they saved my life when I had major neck issues, 2 ½ years ago! I was in pain ²⁴⁄₇ and it was affecting every part of my life at the time, and my GP just gave me drugs and wanted me to just get pain management! Seriously, I was in tears everyday and I am not a crier, believe me! The adjustments, and care helped me with the pain management and Rozenhart is the one who said, get an MRI, this is not good. Thank goodness I did because it led me to surgery after 3 months of excruciating pain! Without the Rozenhart’s, I have no idea how I would have survived the ordeal. The best part, is 2 ½ years later, I am working out and I am in the best shape I have been in years. I am a believer in continuing care, so I will never end up where I was 2 ½ years ago.
Yes, I highly recommend the Rozenhart’s!

I have always been distrustful of chiropractic care stemming from my family’s views towards them being «quacks». I also had tried several chiropractors over the years & found that they didn’t work for me or wanted me to go in 3 times a week for the rest of my life (or so it seemed). I literally had to be talked into giving the Rozenharts a chance & am so glad I did! Not only have they turned my views on chiropractic care around, they have made me feel better. They are so knowledgeable & trustworthy that I even had all 3 of my teen kids see them.
Stephanie & Jennifer don’t just treat your bones, they treat your body & mind. Gina at the front desk is a joy in welcoming & working with you & sets the mood for a great day~! Thank Rozenhart Family Chiropractic!

AMAZING! Dr. Jennifer and Dr. Stephanie are both so knowledgeable and caring. They are more than just chiropractors. They are passionate about their patient’s overall health and doing whatever they can to help you live a healthier, pain free life. I highly recommend going in to see them!

I came in this week for an hour massage with Blanca. Whoa.
It is with amazement and great pleasure that I announce that I had THE best massage I have ever had. Ever. She was very easy to talk to and did the perfect amount of talking during the massage. So often massage therapists talk too much to try to ask questions that it’s not relaxing. She intuitively knew the balance. Her skill was unparalleled to another therapist I’d worked with in the past. Just a few short hours later I actually felt like I had the workout of my life. Two days later, my body was still very aware of what had been done. Spectacular.
I’ve always been a fan of Burke Williams — but know I realize that if I want a real massage, I’ll return to see Blanca.
Gina upfront was great too — helpful & personable.
My only qualm is that the room was super tiny and you could hear people outside in different rooms doing introductory meetings/​adjustments.
Also, they offer text reminders which is nice.

Best Chiropractors I have ever met!

I love this place already!
I had my initial consultation appointment last week with Dr Stephanie and my follow up and first adjustment today. I honestly feel like I can’t say enough good things about this practice. The level of care is outstanding and Dr Steph is so easy to talk to. I really love the amount of time and testing they put into you BEFORE any adjustment is done. If you ask me, that’s super important (and this is the first time I’ve had this done at a chiropractor!) I appreciate the focus on your body as whole and the education I received here today regarding my body and important it is to keep everything in alignment.
Gina, the receptionist in the front is super kind and also very easy to talk to. She’s friendly and very accommodating. Really impressed with this place and I actually look forward to going back!

I just can’t speak high enough of these ladies. My husband was having some terrible neck pain and they took such good care of him. They’re fun, affordable and highly educated & knowledgeable.

These two ladies have their act together!
Completely organized, they look beyond just «adjusting» patients towards whole health as a lifestyle.
Check in is either via PIN or fingerprint. Multiple stations and you choose the level of attention you want.
The only drawback is that the knuckleheads at the smoke shop (neighboring business) has customers that are can’t read and park in the red zone an block the legally parked cars.

I try hard to avoid writing one star reviews as I feel the over intensity of the opinions in them tend to void the review. So I’ll simply say this has been an absolutely awful experience.
We contacted Rozenhart regarding Chiropractic care for our infant (she had been fusing when we laid her down and I thought it might be spine related). I called the office to set up an appointment and when I inquired about prices for infant care I was told the consultation was free and adjustments were around $ 45 each.
With that I purchased the Unilocal deal ($ 164 of service for $ 97) to pay for what I assumed would be a couple of visits. When we arrived for the appointment we waited for the doctor in a consult room for about 20 minutes (not an easy feat with an infant). When she finally arrived she looked our baby over, asked some questions and did a minor adjustment. Before we left she said she would like to see our daughter once more that week and then two times the following week (it was Monday). On the way out we scheduled an appointment and when we told them we had purchased the Unilocal deal they said there would be no charge for this visit.
We returned Wednesday for the follow up and had a different doctor, they are sisters and we were told this might happen. However, she subjected us to the same interview process we had the first time around («Is the baby eating well? Was it a natural birth? Was the labor long?»). Not new questions or things that would have changed since the last visit, just standard patient information. She performed a small adjustment and said to make another appointment at the front desk.
HOWEVER, this time the front desk said they’d like to make an appointment for Friday (It was now Wednesday and that would make three visits in the first week) AND that this visit would cost $ 50. My wife, not aware of the Unilocal deal I had purchased paid the $ 50.
When we called to ask them how the first visit cost $ 164 (when the consultation was supposed to be free and the adjustment was supposed to be $ 45 and their pricing sheet lists the MAXIMUM amount for an adjustment around $ 105) they simply said we must have misunderstood the deal or their pricing.
Ignoring that nothing has changed in my infants health or behavior (I won’t fault them for not working miracles in two visits), I can say I’m dismayed that this company seems to either have shady business practices or subpar accounting. Perhaps both. I would not recommend Rozenhart Family Chiropractic to anyone.

Two things lacking here:
— Genuine care for patient
— Responsiveness
I’m not a fan of this practice. Dr Steph seemed a bit distant when I interacted with her on multiple occasions. She also was not very responsive by phone and didn’t return calls in a timely manner (i.e. within 1 – 2 business days). She also did not personally return any phone calls early on but delegated it to her receptionist (who was new and didn’t know what was going on).
It seemed to me that this office was more interested in billing me than responding to my treatment-​related questions. Example: why are they more responsive when it comes to billing questions than when it comes to treatment-​related questions? (i.e. it took a few hours to respond to my billing related emails, it took days to respond to treatment related phone calls)
Receptionist:
Anyways, their receptionist is nice but not very organized: example, she apparently made a «mistake» in billing me. The receptionist would «forget» to call me back until days later with the Dr’s response. From a new patient, this is not a sign of a good practice.
I don’t recommend this practice to anyone I know.

I’ve been a patient of Drs. Jen & Steph for the last year. I started visiting them after being tired of being stuffed full of pills for fibromyalgia and low back injuries. I was looking to reduce my pain and my meds. Over the course of just a few months I started to notice a real difference, and now, a year later, it’s dramatic and I’ve reduced the prescription meds I’m on.
Dr. Jen & Dr. Steph always take plenty of time to educate you on a wide variety of health issues. It’s clear they care about your overall physical, mental and emotional well being, not just your spine.
I highly recommend Rozenhart Family Chiropractic and am so grateful for the benefits I’ve received from being a patient.

Drs. Jennifer & Stephanie have taken me from being virtually unable to walk because of the excruciating pain in my feet, to being able to go for half hour daily walks that I anticipate increasing in length and speed going forward. Thank you for the healing combination of chiropractic and The Emotion Code.
Susie Good

WOW… The Rozenhart Sisters — Jennifer and Stephanie have a very caring touch. Their facility is large with private rooms for adjustments. The staff is trained very well. Everyone is super friendly and if you are in a rush, you can almost always walk-​in for an adjustment.
They have this high end machine thingy that evaluates your whole body. It gives you a grade. I scored a pretty good «B» :-) but what I liked about the whole thing is that you get to see your progress depending on which program you are on.
I love this place. Keep up the great work ladies. I’ll be sending more of my friends and family to you.
~~~~~~~~~~~~~~~~~~~~~~‘
Update:
These chiropractors started a new program called CWAS. I went in for a complete examination and not only was I told how my physical well being was but emotional and physiological. They helped me understand that chiropractic should be an overall experience that doesn’t just end with an adjustment but an overall lifestyle change. I’ve started changing my habits. Thanks again Dr. Stephanie and Dr. Jennifer.