River Oaks Chiropractic

I’ve been going to River Oaks for a little over a year now. Last October I threw my back out when I lazily bent over and twisted when picking up my two year old. I was in excruciating pain and had constant spams for days. The anti-​inflammatory meds and muscle relaxers just weren’t doing it for me. A co-​worker suggested I go to a chiropractor but the thought of that made me nervous. She assured me that it would be worth it to give it a try and said she had been going to River Oaks for years. I was able to make an appointment that same day and have been addicted ever since. They really take care of you at this office. From the heat treatments, massage and adjustment, it seems more like a spa treatment. On top of everything, it is so affordable. I’m so grateful to have been urged to make that first appointment and you will be too!

I was lucky to get same day appointment and dr larry was very professional and upto mark. I was suffering with severe neck pain and was given nice massage to loosen muscles and adjustment, overall afterwards i felt big relief amd was taken good care. I definetly recommend this place especially being not that expensive.

Larry and Bryan are the best. Very professional, nice office, great location. They seek to understand your issues, will work to get you in. No waiting. I am sure they can help with several issues, but in our case were very helpful with a sports injury/​pain that my son has.

Love it! I have been to different chiropractor offices and physical therapy clinics. The 2 Dr Paynes encompass all of those different beneficial treatments into 1 convenient office. I have been a patient here for 9 months and the first 6 months I visited average once per week. Now that my back pain is gone and my posture is strong and straight I go less often for maintenance visits. My quality of life and sports performance have increased.
Mission accomplished!!!

STOP RESEARCHING! YOU HAVE FOUND THE BEST ALL AROUND CHIRO OFFICE!
I was looking around for a good frugal chiropractor. Calling around most offices with or without a deal were over $ 100.00 just for THE CONSULT Nothing else. I called RO and they didn’t play around with words or try to get me to buy an online deal. Under $ 50.00 for: electric stimulation machine, massage and the adjustment.
On the phone Dr Bryan was assertive, confident very patient with ALL my questions (I LOVE HIM.) Dr Larry (& Bryan are brothers) came in asked a few question, let me know what was going to happen and made me feel confident about being in his care. Jessica the massage therapist made me feel comfortable even before her massage started– she is so good i asked to have her repeatedly (I LOVE HER.) Dr Larry came back in for the adjustment and i was good to go (I LOVE HIM.)
Finally i should have prefaced with: I never went to a Chiro before so i wasn’t sure what to expect. Because of the pain in one hip for some reason i knew that’s the kind of medical intervention i needed. The pain was so great it made my shoulder and head ache. I left there a new woman. I hugged them all because of the miracle they had just accomplished on me! It was definitely a divine intervention, THANK YOU THANK YOU THANK YOU!!!

My entire family loves coming in for adjustments.
The staff is great and the Dr’s are awesome!
Continuous care will give you better results.

I played collegiate soccer at a division one school. There were times I felt like I couldn’t move after rough games and extensive wear on my body. Dr. Payne spent time to carefully find the issue and fix it. I never missed a practice or game, and always felt lose and agile. Highly recommend River Oaks Chiropractic.

I live in the East Bay and have had ongoing back problems since 2005. I had just started a new job in San Jose when I threw my back out due to my own horrible posture. Seeing as I couldn’t take any time off since I literally JUST STARTED, I needed to find a chiropractor in the area that was affordable and that could fit into my 8 am to 5 pm work schedule.
LUCKY FOR ME! I found River Oaks. THANKS GOOGLE!
What got me in the door was the fact that their office is only about 5 minutes away from my new job, and that they offered a coupon for a free consultation/​exam on your first visit. The other blessing about River Oaks is the fact that they are open until 7 pm Tuesdays and Thursdays, and once a month on Saturdays! This is rare, as my chiropractor at home closes at 3 pm, and isn’t open on weekends. Also, for those of us without insurance, they offer a package of visits for a discounted rate. Since I knew I was going to be going for a few weeks, this was a great deal for me.
So needless to say, I printed out the coupon, made an appointment and went in. To be honest, I can’t remember which Dr. Payne I saw first (I STILL LOVE YOU GUYS), but I explained my prior problems with my discs and fractures, and told him about the problems I was having at the time. I must’ve pinched my sciatic nerve cuz I had horrible pain that I’ve never had before in all my life. My leg would completely collapse from under me. Since falling down outside of my job is frowned upon, I needed to get it fixed, PRONTO!
I love the treatment you get at River Oaks. You start off with a heat treatment, and I asked to use the TENS machine (my secret love) since I’ve used it before, and they were more than happy to hook me up (literally, lol). After that, you get a 10 – 15 minute massage from one of the lovely ladies. Each one brings her own unique touch, so if you like one girl in particular, make sure to find out her name so you can ask when she’s working again.
After your massage, the doctor comes in and gives you a quick adjustment. I’ve noticed other people complaining about how the adjustments are «too quick» and blah blah blah, but you have to remember, you’ve just had 2 treatments (heat and massage) in the past 20 minutes from trained massage therapists, what more do you want the doctor to do? When I had questions about my pain, or wanted them to adjust something that I thought was important, the doctors would always accommodate me. So all those other people can stuff it! :P
All in all, I love this place. The staff are always friendly, and the Brothers Payne are really awesome (and easy on the eyes, heeeeeyyyy!) ;)

I started coming here for back and neck pain that I incurred during a car accident and fell in love with this place. I even increased my visits to twice per week ! Every single time I arrived the receptionist greeted me by first name and welcomed me back. The massuses are amazing, Claudia is my favorite. If your the type to really enjoy the deep tissue massages and get a little roughed up then go to her. She will leave you feeling like you got beat up the next day but it works wonders on the pain relief. I had others that were lot lighter on the massages but the pain didn’t really subside as much.
Both Larry and Bryan Payne (doctors) are super easy to talk to and great at what they do. I loved the adjustments at the end of the visit. These definitely helped with the pain and allowed me to sleep better at night.
The only reason I stopped going was because I had to close out my claim so that I could finalize my accident settlement. Unfortunately my insurance provider didn’t cover Chiro and I wasn’t able to afford it on my own.
They truly care about your over well being and its clear they will try whatever it is that they can to help you feel like a different person!

I have been using this place for years and always find them friendly and helpful. If your looking for a great and knowledgeable chiropractic service River Oaks is the best.

I found this place over 15 years ago and I still LOVE to come here. They are so helpful and always pleasant to work with. I love my massages and they always end to soon! I have referred dozens of people here and they have also had great service.

I love this place. The employees are really friendly. I go here with my brother a lot and we like to compare the masseuse to see which ones we like best. In the end, we came to the conclusion that we like the ones who don’t talk because it is more relaxing and seems longer. but they are all good :) I like Dr. Payne. he is pretty weird and funny. Weird in a good way though haha. :D
Btw. this place is much better than my last one.

Had my second visit and arrived on time for my appointment. Everything was great with the service of checking in, and being assigned to a room but when the 2^nd doctor arrived, he wa stone cold, unlike the first doctor. From the reaction I got from him was that I was wasting his time. He cracked my neck and afterwards he asked me is I wanted him to crack my back, which I did but he did it so quick, I could tell he wanted to leave. I hope he doesn’t act this way next time. I’m more than happy to take my business elsewhere. I’m sure other chiro office are more than happy to tKe my business. To be continued…

I liked my first visit. The 15 minute massage is nice but sometimes too firm. Not sure if i will buy another package. I like the place bc its close to my home and the staff is friendly.

Just plain good people, good service, good adjustments. Period! The massage by Cya is unbelievable. Her hands must doulbe as angle wings. And the doc’s names are Payne and Payne. I love a ca-​winki-​dink.

When you first walk in, you will notice that the office is nicely decorated with a very relaxing feel. Staff is friendly and after several visits, I felt that I we had a good established repoire. I tend to come on the same days and generally get the same massage therapist, who is quite friendly and remembers our conversations from previous visits.
Treatment rooms are clean, uncluttered and relaxing. Each visit starts with a nice warm heat treatment for about 10 minutes, followed by a massage for about 15 minutes. By the time the doctor comes, I am relaxed and ready for my adjustment.
Both doctors are cordial and quick about their treatment, which I appreciate. I have been to offices where I am given tons of advice and ways to «improve my life» which is not what I go to the chiropractor for. River Oaks Chiropractic is reliable for taking care of my aches and pains and that is why I continue to come back. My husband also started going a couple of months ago and is now quite a fan of the office. No fuss, no muss, just great patient care!

Not a chiropractor, just a massage place. Seriously, no advice and no attention from the doctor. If you want a nice atmosphere and an OK massage, then this place is for you. If you have real problems that need addressing, you should go somewhere else. I’ve learned my lesson and not going back. Because the Doctor did not hear my complaints, he made my injuries a lot worse.

I’d really give this place 3.5 stars. The office is easy to get to, the staff very nice, the atmosphere very calming. but I feel that I have a better relationship with the staff than the doctors.
When you go in for an appointment you get a 15 heated session, where they put hot-​water bladders on your back. It’s very calming and relaxing. I almost always fall asleep. Then there’s a 15 minute massage. I talk with the masseuse more than the doctor. They’re all around my age and remember things we talked about in previous sessions. They’re really great. which is why I’m rating as high as I am. Sometimes they’ll give me a few extra minutes, which is great too.
Then comes the doctor. It’s very in and out, little talk, same ol’ adjustments. No questions about if it’s getting better, no feeling to see if things have changed, just walks in and does the same adjustment he did a week ago. Sometimes he does it great and I’m good for another week and sometimes an hour later I’m wincing again. The only reason I’m still going here is that it’s close to my office, the massages are great, and it’s decently priced. I’ll probably stop and find another Dr. after this next appointment.
On a side note, I think I get along better with the staff because they’re more my age. I’m not exactly this Dr’s typical clientele. which might explain the lack of conversation. I’m pretty sure I’m the only 20-​something with dyed hair and facial piercings that comes here.

So a few days after our Chiropractic visits hubby and I started to discuss our experiences. After a few days my hubby went to the doctor’s office because his back pain didn’t go away.
When he sought out the medical doctor’s advice on his back, he was prescribed muscle relaxants and pain killers. I still don’t know what was wrong with his back, but an interesting comment the doctor made was, «You went to the Chiropractor? They should’ve never taken you without knowing what was wrong with your back first. They could’ve injured you further.»
WOW… interesting revelation because I started to think about my experience that day. Yes he asked about my back pain and my concerns and I’ve been adjusted before, but not by them, I was a new patient; and I expected to have a much more in depth first client consultation.
I didn’t know what the next steps were, I was never told what was needing adjustment, what I can do to ease the pain, etc. I had to ask all these, but I still felt like its something that needs to be discussed after the adjustment and if I had no idea about anything then I’d be walking away uneducated about my back problems.
What I would expect as a first time patient:
–Introduction to the massage therapist by the doctor: «This is so an so… and she will be giving you a 10 minute massage to help to relax your muscles and allow for a much smoother adjustment. After that I will be coming in and adjusting your back.
–During the adjustment I would’ve like to have known what was being adjusted and why, what is wrong with my back and what things I can do to make it better.
–After the adjustment: A basic and quick prescription of what I can do on a daily basis to make things a bit better to relieve some pressure.
I don’t know if I’ll be coming back again. I enjoyed my visit and it was a great deal, but I just wish they could explain things a little more in depth. I may be young, but I would like to know what is wrong with me instead of just being «treated».

You’ve got to love a chiro practice with Drs. Payne and Payne!
I had always been a skeptic about chiropractic, until no fewer than a DOZEN coworkers and their friends recommended this practice to me, 8 years ago. I didn’t (and don’t really to this day) know how it works and have a general fear of it… yet…they were able to solve some horrible back spasming that resulted from too many trans-​Atlantic flights, and I’ve been hooked ever since. I since referred dozens of friends – work injuries, car accidents, general stress, you name it, friends all love these guys for the relief.
Since I have never been to another chiropractor, and would hesitate to do so, I cannot say how they differ, beyond anecdotally, from others. One thing I know if different from what I have heard is the straightforward, no hassle approach. Nobody has ever tried to upsell me anything, like xrays or electrotherapy. You go in, get your heat to loosen you up, massage (I buy the very reasonable extra massage for 15 minutes), they crack you and you go. If there are particular areas of pain, they’ve got tricks for that and will work with you.
While they took care of the back spasm 8 years ago, a wonky hip thing (related to lower back issue) and a few bad headaches, the best approach for me is to go regularly and keep «maintained.» With the extended, intense deep tissue massage, and an appointment every three weeks or so, I experience far less back pain.
They have a super friendly staff and appear to treat them very well. It’s a total family in there, and I like supporting that. They take a lot of insurances and seem to work the nuances of the providers pretty well. The occassional billing foo foo has occurred, and they’ve been exceptionally responsive in working out the entire problem – immediately – for me. Occassionally, things back up in the waiting room and appointments can run late, so do ask to be booked for a less busy time/​day if that is an issue, although they’ve worked on this issue over the years.