Reel Grobman & Assoc

I stopped by to inquire about their services yesterday. There was about 5 people returning from lunch when I walked in, I walked in behind them and made eye contact with a woman «signing in» at the front desk, I smiled and she turned around and walked away to her desk. I stood at reception for a few minutes and walked away after feeling awkward that the employees were able to see me (I know because I was able to see them) yet no one bothered to greet me or even acknowledged my presence.
I was passing by today, and saw someone actually sitting at the front desk so I was going to go in, but the doors were locked. I pulled, that didn’t work, then I pushed, that didn’t work either. I then signaled to the receptionist that the door was locked and she just stared. Even if she didn’t hear me, I know she saw me… hello, its a glass door… I see you in there! I want to safely assume she was smart enough to figure out that if someone is standing at the door and trying to open it, they are trying to get in, yet she didn’t even bother to get up. I was confused so I walked around the corner, once I was standing behind the reception desk (yeah, that wall is glass too) I was able to figure out why she was too busy to greet me, or at least tell me to return at a different time, she was too busy PLAYING on the computer.
Really unfortunate that their reception lacks customer service training, and that employees aren’t willing to go out of there way to greet potential customers standing in front of reception, even if its not their job