Realty World John V. Pinto & Associates

If I were to ever select a Realtor or an agency, I would look anywhere but to John. He is a non-​responsive spammer. I contact John over a year ago and discussed a lease option he had advertised. Once it was determined that option wasn’t right for me and I would continue renting, I let John know and thanked him for his services.
Months later, John reached out to me to see if my needs had changed and I let him clearly know that I was not in the market to purchase and to please remove me from his contact list. From that point forward, no matter how hard I tried, I could not get Mr. Spammer to stop sending me emails.
Judging by all the one-​star reviews, I am glad I never moved forward on a purchase with spam-​man but I wish to god he would just leave me alone!!!

Recently my husband, sister, sisters fiancée and myself decided live out our child hood dream and buy a duplex together in Santa Rosa, but had no idea where to start. We were referred to John by our mortgage broker and are so happy we were! John was very responsive and really helped us navigate all the ups and downs of house hunting. On top of that he provided invaluable insight about what to look for as first time home buyers. We just closed escrow on our new house, and I could not believe how easy John made it. I would highly recommend him to anyone who is starting to house hunt!!!

I have known John Pinto for many years and consider him a great agent with a wealth of knowledge and experience. I recently referred him some clients looking to purchase in Santa Rosa. He provided swift communication and held their hand every step of the way until closing. They were extremely happy with his service as I was also very pleased with the care he provided them. I will continue referring clients to him in the future.

Dealing with John Pinto has been a nightmare that my husband and I are still enduring. During the sale of our home, John has been unresponsive, patronizing and negligent in communication. He regularly attends to his personal entertainment needs over the issues of his customers, and even said to me at one point when our home was not closing on time that he, «Didn’t want to miss curtain call at the theater and would just talk to me tomorrow.» This after he spent the previous day at a hockey game also not responding to emails, texts, or calls. The sale of our home is now 13 days past original closing with no end in sight. John has repeatedly passed the blame on to everyone else — when in actuality, it is John’s poor communication and management of this process that has lead to my husband and I being in a hotel room with our two dogs for nearly two weeks needlessly. (We could have stayed in our home had we been notified that closing was delayed.)
I would not recommend working with John Pinto under any circumstances.

In my experience in dealing with John Pinto was horrific. I would not recommend dealing with Pinto and associates if anyway possible. The lack of communication and utter disrespect for all parties involved from Pinto was a buyer’s and sellers nightmare.

In 2004, my hubby and I were house hunting in the downtown SJ area. Two of the homes we bid on were represented by J. Pinto & Associates.
The first home had been on the market for a few weeks. My agent contacted the agency on our behalf and ended up leaving voice mail message at the office and Pinto’s personal voice mail. Neither were returned. We ended up submitting an offer anyway and in the end, we were outbid. Still we never got a call from them to confirm receipt of our bid or its denial. We found out from the MLS website the day after our submission that the house was «sale pending».
For the second home, our agent left messages again at the office and Pinto’s voice mail. Neither were returned that day. At the same time my agent was trying to make contact, I had registered on Pinto’s website so I could view the inspection reports for this particular property and others he represented. The next day, his staff member contacted me because I had registered and wanted to know if I had any questions regarding their properties. Very weird. Eventually a day after the staff contacted me, they responded to my agent’s inquiry. After submitting a bid and then a counter-​offer, we lost (sigh).
I don’t expect the seller’s agent to cater to the buyer’s needs, but it would be nice for them to say we got your bid and we’ll keep you posted with status so you can move on. Simple request.
As a first time home buyer, I made notes of agents and companies I had contact with and how they responded. I remembered those who were helpful and those who dropped the ball. Pinto & Associates was a big disappointment to me.