Rafati Orthodontics

Ever since the first day that I walked into Dr Rafati’s office I’ve been very happy I choose to get my braces here. Her entire Staff is very knowledgeable, professional, patient and kind. Every appointment I had started on time and I was finished right on time as well. If I ever had to reschedule at the last minute because of work, they always understood and would move my appointment to fit me in when I was freed up. The Dr was always there to answer any questions and made sure I completely understood the answers. She has very flexible payment options and had one that was just right for my budget. If I ever had a problem with my braces I would call and they would take care of it asap. Even after hours if it was an emergency. And now that I had my braces taken off today, I feel a little sad that I won’t be coming here as regularly. I almost wish I could go through the process again. But what I will do is send everyone I know that is thinking about orthodontics to come to Dr Rafati as there isn’t a better place on the planet.

I’m glad I ignored the childish negative reviews (2).
This place has to be the most professional, polite, friendly ortho office ever. The doctor is hard working, shook my hand, explained everything very well to me, and even took the time to do my work after the consultation, same day, even though she was busy!
The staff was great, my appointment started on time, and I left feeling happy!
Who knew an Ortho office could make you feel happy?!
Smiles all around!

I wish I can give this place 10 stars. I got my braces off today and wow, three years I’ve been going to this place. It’s so surreal that this day has actually came. I love everybody here and their energy! They are all super sweet and friendly and it just made my time here very enjoyable. I wish they weren’t only orthodontics because I would go here for any of my teeth-​related appointments! Will miss this place for sure!
Thank you all for so much.

Great orthodontic office.
Both of my two children are having braces done here.
Highly Recommended.

Both my boys that are 13 and 15 have been seeing dr sima Rafati for many years for there orthodontic treatment and they have been very happy coming here she is very nice and patient with my children and others. I am very happy she works very well with you to make payments or pay in full because braces can be very pricy and i
very happy that I found a orthodontist that I like and is good because when I was a child I had an orthodontist that I did not like a was not a good one I didnt want that for my children to go through the same as I did. I also like the office at dr Rafati’s very clean and has tv for persons seeing doctor on ceiling located on each seat and staff is very friendly and they work with you if you have a busy schedule. I would recommend her to many of my friends and family I hope that she knows that she is appricieatted very much from our family…

I was shocked to see anything less than 5 stars for Dr. Rafati and her staff. I have received excellent service from them for the past year and a half. I am an adult who wanted to do Invisalign. I was very hesitant trying to find an orthodontist. I saw a few other orthodontists before, and I just wasn’t too happy with what their treatment plans for me were (wanted to give me veneers and all that). Dr. Rafati simply told me that I had beautiful teeth and there was no reason to do any of that.
I am very satisfied with my smile now, and I think that the charges were very reasonable. For the amount of times I saw Dr. Rafati and her staff, I was surprised that I had only paid as much as I did!
in the middle of my treatment, I moved to San Francisco to start medical school. The staff was very accommodating for me, and for my last set of retainers, Dr. Rafati just mailed them to me. She said she had never done that before, but it was nice to see that she could try to find ways to accommodate my schedule. Out of the countless appointments, they were 90% right on time and occasionally ran behind, but this is expected, and I never had to wait more than like 15 minutes.
Very friendly and I would recommend Dr. Rafati to anyone wanting/​needing orthodontic work! It seems like a kids place, but they also do adults and they do a great job! Thanks Rafati Orthodontics!

I was disappointed to see that my review was filtered and that it does not appear so that others can view it. I thought if I came and commented again then it might show up. I have continued to wear my retainers as instructed and my teeth have not shifted! As mentioned in my previous comment, I love the end result of my treatment with Dr. Rafati. Even though I have relocated to Modesto, CA I still plan on bringing in my brother soon to have a consult. I know that Dr. Rafati and her staff will take excellent care of him.

I am currently an ortho patient and I have been with Dr. Rafati since July 2012. My experience so far has been awesome from the gecko. It started off with a consultation that made me feel comfortable with the choices I decided to make about getting braces. The staff is great because they welcome you with smiles and know you by your name. Then there is Dr. Rafati. You can’t ask for a better and caring orthodontist. She is kind and has a way about herself that makes you comfortable at getting your teeth checked etc, but then again so does the rest of the staff. To top it off the office is nicely decorated and very clean thats a plus.

Dr. Rafati took my daughter as a patient mid treatment, after we moved into the area. Dr. Rafati took the time to consult with us, formulate a new treatment plan and make necessary modifications. Her office staff is very friendly and professional. Dr. Rafati’s treatment plan moved along right on time and as planned. We are very satisfied with the level of care she received here.

Everyone here was so nice. I came for a consult and Dr. Rafati took time to talk to me and get to know me as a person and a patient. I really appreciated it. She seems very personable and knowledgeable. Her staff let me know that she graduated top of her class and has lectured at Berkeley… Something along those lines. Her pricing seemed pretty reasonable, but for my case, the treatment plan she estimated was longer than what other orthodontists had estimated for my teeth.
I would have chosen to proceed with her office for my orthodontic treatment, but they didn’t carry the kind of braces that I wanted, which cut my treatment time by 6 months.

This review is for the organization of this business, not any actual orthodontic service, because I was never able to get that far. I called and scheduled a consultation for Invisalign and was asked several questions to fill out my profile and get an appointment. A couple minutes after we hung up, the receptionist called me back to verify that I had never visited this office, because there was another patient file that had my same name and birth date. Weird! I confirmed I had never been to this office and she said she would go ahead and open another patient file for me and my appointment was confirmed.
A week later, I called to reschedule my appointment two days before the consultation because I had cut my lip and and an oral examination would’ve been painful. Good thing I did, because I would’ve missed several hours from work due to the appointment time and commute for this consult. The receptionist stated that there was no scheduled consult at my appointment time and I was neither on the schedule, nor in their system as a patient, despite having been confirmed twice for both.
I declined rescheduling at that time because if they are this disorganized from the start, I do not have the confidence that my appointments would be kept or that my records would not be lost or confused with another patient with the same name. If I am going in for a procedure that will permanently alter my appearance and body and am going to spend thousands of dollars– I expect more.

Dr. Rafati has been seeing both of my kids for orthodontics. She is the consummate professional with a staff of very kind people with virtually no turnover in four years. My son’s teeth are almost done and look amazing. We’ve had a few emergency appointments and she has been incredibly gracious and accommodating.

It’s been 2 years since I started going here for my full treatment. Dr. Rafati and her staff has been very always been friendly and welcoming to everybody.
I would like to say that the Dr. Rafati’s office/​clinic is very clean and well organized. Her office/​clinic is like a mini Apple store. The waiting room has enough seats for people who are waiting to be seen, as well as TV and a coffee machine to make your wait less painful. Also, the dental chairs have TVs mounted on the ceiling above it! The office/​clinic however, is hard to find for first timers. Parking can also be difficult sometimes, but luckily her office is next to the street where you can park on the side.
The best thing I like about this place is the schedule flexibility and notification. I think they are open in some Saturdays of the month for people who are very busy on their weekdays. They have some awesome way of notifying you with your appointment so you never miss it. They notify you via text, e-​mail or by calling you to confirm.
Overall, I love how my teeth turned out in a very timely manner and I am already getting a lot of compliments from my friends and family. Surely, I highly recommend this place to anyone looking for an orthodontist.

My wife came here for braces. Both the orthodontist and staff were extremely friendly. They offer flexible payment plans and work with your delta dental insurance. They can also change your rubber bands for braces at short notice and no emergency fees.
The office is also high tech with self check-​in computer, offer free gourmet coffee, teas and fresh fruit.
Nice cheery waiting room with flat screen TV. Highly recommended.
My wife had her braces taken off and her smile is now perfect, Dr Rafati and her staff do a funny little dress up and dance when the braces come off. This time they dressed in Hawaiian Hula skirts and come out with maracas. She and her staff are very caring and do a great job if your are looking for braces. 5 stars

I’m so glad for having chosen Dr. Rafati for my son. For 4 years Dr. Rafati has been sensitive to my son’s needs and concerns throughout his treatment. Her staff are always courteous, helpful and generally lovely. The assistants in the back are absolutely awesome. I saw so many of them and not a single one was someone I wouldn’t want working on my son’s teeth. The office is well-​run and well-​coordinated. My son never ever had to wait for his appointment. I think what’s most important is that Dr. Rafati works to surpass the standard in her field. She is highly skilled and extremely knowledgeable. What I am compelled to share, is the unique experience with Dr. Rafati. The amazing way about her and the way she displays her patience, and also how she relates the information and what to expect. Having braces is not the world’s most pleasant experience, and my son can think of a lot of other things he’d rather do than have his teeth worked on, but Dr. Rafati and her assistants make the process as positive as it could be. I felt like they worked with my son rather than just on him. Dr. Rafati’s honesty and professionalism and willingness to explain everything is beyond what is generally offered by her peers, that is why I recommend her to anyone and everyone. Today my son received his retainer. That will probably be the last time I see Dr. Rafati and the staff. I think my son and I actually going to miss them. Thank you Doctor Rafati for your care and fantastic service. My son loves his new smile!

Just got my braces off this Tuesday! My teeth look GREAT! Dr. Rafati and her team are highly professional and are genuinely interested in the health and look of your teeth. I commuted from Santa Cruz to San Jose for the last year and a half and with my overall experience and excellent results, I do not regret one mile of it at all. Dr. Rafati definitely has the credentials to support what she does, but what impressed me most was her ease of handling children that come through her office. There’s always a Disney movie playing in the office. I’d have to say as an adult I enjoyed watching them too. I always looked forward to catching up with the ladies in the office every 6 wks :). It’s bittersweet now that my braces are off because I won’t have the pleasure of seeing them quite as often. Regardless, I am grateful to the Rafati team for giving me a smile I am proud of. THANK YOU!!! If you are considering orthodontia, this is your office. Remember it’s only 2 years of your life for a lifetime of benefits.

Hopefully this doesn’t get filtered! 3^rd time doing this and it always getting filtered.
I love the Dr and the Staffs here. Every time i’m due for adjustments im really anxious to go. I love coming here bc theres no pain and you get to see your smile getting purrrtaaaaaay and the office is really nice too! I was just in today! Will bback again… see what i mean? cant get enough of them haha
id say ccccchhhheck this place out if you want to upgrade your pearlies (:

My youngest son goes to Dr. Rafati. He had the worst teeth that I have ever seen. Dr. Rafati has guided us all the way through. My son Nicholas is done with phase 1 and we will be starting phase 2 soon. I have no doubt that he will end up with fantastic teeth. Her office and staff are both wonderful. I highly suggest you take your child there… she is wonderful!

My 10 year old son currently goes to Dr Rafati’s office, she’s a great orthodontics, very patient and kind. My son loves going to this office they have healthy snacks for them in the front lobby while they wait to be seat and have movies playing for them at every room. Her office is very bright and welcoming with a great staff that I know has been there for a long time. Great office!

I worked for Dr. Rafati many many years ago and she was a great orthodontist and a great boss (she also did my braces years ago). She recently moved her practice near Westfield Oakridge and it looks absolutely fabulous.
We have been referring our patients to her for about 3 years and have received only positive feedback. You will absolutely love her. She is not only one of the best orthodontists but also one of the nicest people I know.
You will be happy having chosen her as your orthodontist, I know I was.