Quality Autoworks

Bihn is awesome. He is very trustworthy and will not fix stuff just to fix stuff. He will let you know what’s really needed. Very honest. I’ve been going to him for years with various vehicles. I even moved further away and still drive the extra distance if I need something looked at on my vehicle. I’d recommend him to everyone. Thanks Bihn.

Binh is my godparent’s preferred mechanic when they took their 2006 Honda Pilot for services before handing the car to me.
On October 5, 2015, I was due to take my uncle to the doctor’s appointment; however, the engine was struggling and the whirring sound was getting violent. I immediately went to Pep Boys parking lot to seek assistance, only to find the Pilot’s instrumental panel to be dead; and the car just stopped at the Pep Boys parking lot. I called Binh for assistance and he said that I better call a tow and he will order the parts for the car, he seems to figure that the alternator was poor.
Towed to his shop around noon and he finished not too long ago. I thought it would take him probably a day to finish it, but he knows the Pilot and that he can get it quickly repaired so that I have a car to get to class.
Thank Chu Binh!

This place will not rip you off, my family has been coming here for 10+ years now. Binh is straight up and honest. I took a car that I was planning to buy here, and he strongly advised me not to get it due to the problems that car is known to get. I came here week ago and got my alternator replaced and my oil changed. His pricing is fair and he knows his stuff, forsure. If you’re looking for a mechani, I strongly urge you to come here. Binh will answerall of your questions and tell you what NEEDS to be fixed.

Took my car here for the first time. A co-​worker recommended this place and it has great Unilocal review. It turned out that Ben is a real nice guy. He is very knowledge about what he is doing, he gave me honest opinions on my car and told me what should be taken care right now, and what is not so much to worry about. Very fair price for the work also, I will def. bring my cars here for services from now on.

Ben is great, I’m from Seattle and my Dad turns wrenches for a living and my Grandfather own a repair shop and wrecking yard. Years ago when I found Ben I knew I had the real deal. He is honest and fair. Not easy to find a mechanic that will treat you right. He is a keeper.

Binh is a really nice and honest local business owner. He’s been there for years and is very reputable. All of my family take their cars there, new and older. Tune up, brakes, radiator, oil change, leaks. Anything… he’ll do it and for way cheaper.
My daughter just got a $ 1000.00 estimate from Sears to fix the brakes. Took it to Quality Autoworks and the brakes were all fixed, along with at least four other things that needed fixing. All was done for under $ 600.
Thank you!

Got here and the guys were just chatting it up. Had to call out 3 times before anyone noticed me. Finally got someone’s attention and they told me they had one oil change to do which will take 15 mins. I waited about 25 minutes then saw the car they worked on leave. Then they pulled another car in while I waited there first in line. Bullshit, 1 star for bullshit.

Binh is honest and does his best to fix your car as economically as possible. We have referred many friends and family to him and have never been disappointed.

Family friend recommended Van to take a look at my car a few years ago after I was told that there was a laundry list of repairs that needed to be done on my car… I will say as a college student, it was hard to keep my car in good condition with needed repairs without paying a fortune. Luckily, I went and Van was honest from Day 1. He told me what needed to be done now and what I could wait on. After a year of going to him, he told me that my car would die within the next month from all the issues (told me it would be a waste to repair and get a new car). Sure enough, a month later it did. Finally got a new car, but I would never take my car anywhere else. I recommend him to all my friends and family. Amazing service! Affordable prices! Good honest Mechanics!

Ben was super helpful when I brought my car in. My car had died on the 5s and on the recommendation of a friend I had it towed to Quality Autoworks. Ben diagnosed the problem as a broken/​dying fuel pump and he replaced it within a few hours! Thanks to him I was able to make it down to socal that night. If I ever need work done again, I would not hesitate to take my car to him or recommend him to others.

Ben always seems honest, straight forward and has good prices. I’ve used him a couple of years now.
Nothing has changed in 8 years. Honest mechanics are hard to find, so I stick with him.

Definitely the best experience with an auto mechanic!
I’ve seen and known many mechanics, not because my cars keep breaking down, but because I’ve own many different cars that required maintenance. I don’t let my cars break down, so I make sure they are properly maintained.
I found Binh at Quality Autoworks through a friend of mine who trusted him. I just had our minivan serviced which just hit 100,000 miles. Binh checked what was needed, and replaced ONLY what needed to be replaced. He replaced the timing belt, water pump, the iridium spark plugs, the engine oil and filter, and the coolant. He only uses genuine OEM parts, which I truly appreciate because that is what I want for my cars.
I asked Binh to check the rear brakes and the transmission oil. He replaced the rear brake pads as they were almost gone, but he said the transmission oil was still fine. He also checked the serpentine belt, but also said it was still in very good working condition.
I also asked Binh to replace my front and rear shocks and struts because it leaned and bounced all over the place, which affected the the handling and braking. I’m so happy now. He did an excellent job with the removal and replacement.
Bottom line, Binh does not try to sell you maintenance that is not necessary, unlike dealerships and many other mechanics out there who try to force you to replace this or that, even though they are not yet necessary. Binh even suggests to replace air or cabin filters on your own, as those are easy to do.
I like Binh’s honesty and am very much satisfied with the work he did on our minivan. As young as he looks, Binh’s been in that shop for over 12 years, a testament of his commitment to providing great service.
Binh did all the above work on the same day. I dropped off the minivan in the morning, and picked it up in the afternoon before he closed shop.

Everyone wants a mechanic who is honest, fair, and does a good job. In fact, I think we all want the same thing in every service provider we use. When it comes to auto repair, Ben is that guy…

My family and I have had ben as our mechanic for at least 8 years now and has always done a superb job. He’s the only mechanic I use if I can’t fix the problem myself. He’s honest, trustworthy and the only mechanic I use and he stands by all the work he does.

I have been here twice after my boss and my mom recommended Ben. I have not been disappointed.
The first time, Midas had recommended well over $ 1000 worth of brake work. Ben pointed out that there were actually only a few minor things that needed replacing and brought the price down to a fraction of the Midas estimate. I was so relieved and grateful.
The second time (this week) my car was making two distinct scary noises. I was afraid it would need major work, such as perhaps a new power steering pump. It turned out to just need a hose and gasket and I got out of there for very little money. AND, here is the kicker, Ben *also* replaced, at no additional cost, bolts that had fallen off of my bumper after someone hit-​and-​ran it and it subsequently got hooked on a curb and pulled apart. He mounted my bumper back onto the car and banged out the ding. No additional cost! He rocks! And I can put my bungee cords away now!
Bonus, Ben also took less than a day to complete this work on each occasion, whereas my previous mechanic had more employees but still would have kept my car for 2 – 3 days. I cannot say enough great stuff about Ben. :)

Here is my story:
4÷15÷11 (Friday), the engine stalled on the way home while I was driving. I had to pull over and tried many times, once it worked, but 99% or more I could not start the engine any more. I have no idea of the issue, so I called AAA (road service). This was the first time I had a road service, and I don’t have any car repair contact info in the car, so I asked the tow truck to take it to my last oil change place (Made In Japan/​US/​Europe which is at Campbell) and dropped off the car. On Monday, Made In Japan/​US/​Europe called me and charged me more than $ 100 for a diagnosis, and they told me the distributor needs replacement which cost about 500 dollars. That is ridiculous for 94 Corolla (I bought it 2 years ago just $ 500). I have 2 choices: one is to donate the car, the other is to find a cheaper and reasonable price to fix that. If I didn’t replace my battery and tires 2 months ago, or I have some finance issue due to low income, I would not bother fixing the car. Luckily One friend recommended me to Quality Autoworks, I am new to this repair store, so I tried to call several others and compare based on the feedback. From phone, Unilocal comments, I made the decision to tow my car to their place to have a try.
Ben is very honest and technical from several phone calls. I feel that I can get the car fixed around 200 bucks, that is within my budget. AAA did a good job to send my car to Ben’s store. 2 days later, when I was in Gym, Ben called me: the car was ready, the cost is $ 160, he didn’t replace the distributor, but found the root cause is broken coil, so replaced that. He said old car was not worth fixing everything. That is from customer’s standpoint.
From this experience, I learned 3 lessons:
1. Always keep a repair shop namecard in the car for emergency
2. Never pay money for pure diagnosis (like I did in Made In Japan/​US/​Europe)
3. Always call several repair stores for quote and comparison before towing
I will trust Quality Autoworks and Ben, so I will keep their info in the car. I will not trust Made In Japan/​US/​Europe any more, their price was too high and they didn’t provide the actual issue to you, but asked for much higher price (though it is AAA certified).

I called looking for a four core radiator. They did not have it and were unable to get one, it’s a rare one for my older truck, but they did double check to see if they could order one and then they gave me the number to two other places.
They might not have been able to help me find my radiator but they did give me other options and they were very nice and professional. Sounds like the ratings on this place are pretty acurate!

this review is for my most recent experience.
got my radiator replaced here for a great price. one star for the cheap price.
too bad when i started driving my happy ass to school, i almost reach my destination. and my temperature gauge goes ape$hit and the bar flies up towards the H (indicating that my car was about to overheat and smoke up). wow. the panic on my face was unreal. wish you all could have seen it. i get into my school parking lot, and the meter goes up even higher– i panic and shut my car off to give it time to cool off. i was thinking, «wtf is happening? didn’t i JUST get my radiator replaced?»
so, the drive back to the shop was quite a journey. had to literally SHUT down my car every few streets to make sure my car didn’t explode on me. fun, right? WRONG. not fun on monterey road. so i get to the place they fix whatever the problem was in about an hour…
the whole situation was quite unbelievable. put so much hassle on me that day. and i don’t think the shop staff realized that. hence not much sympathy or apologies. oh well.
some things you should get fixed at the dealership and some you shouldn’t.

My boyfriend was having issues with this 1998 Honda Accord. We didn’t know what was wrong. So I told my boyfriend to call Bien and he actually was able to troubleshoot my boyfriend’s car issue over the phone and we did as he told and it worked! Bien told my boyfriend after we did what he said if he had any other issue to just bring it in. My boyfriend didn’t want to take any chances and brought his car in and it thank gosh turned out he needed a new battery and nothing else. Bien is a great mechanic and he can work his magic even if he isn’t there. He is definitely the guy to go to for your car blues!

Quality Autoworks is a trust worthy place to have your car fixed. I have gone here for many years. The place is well managed and clean.
Not like auto dealership where they will try to add on as much fixes as they can, Quality Autoworks will give you their most honest opinion and alternatives to make sure your car is running correctly.
I highly recommend this place.