Q-Cup

The low stars is for the prices mostly. You can get similar drinks and food at other places for cheaper prices.
I wish I could give this place more stars because I have so many fond memories of working here for a couple years when I was in high school.
It was my first real job and I absolutely loved the staff, the drinks, and the FOOD at Q-​cup.
However, that was when I was getting drinks and food for free. If it wasn’t for getting the drinks and food for free, I probably wouldn’t come here (unless I had a hankering for popcorn chicken and milk tea and I didn’t have time to stop by a different place to get it). Being the only milk tea place in the mall, it will suffice if you are having mad cravings. But yes, prices are scary steep.
You can get cheaper milk tea at pretty much any other milk tea place you could possibly go to. This includes honey berry at the mall (which opened later after I stopped working there).
Milk tea with pearls at Ten Ren in Cupertino is probably $ 2.25 while it is maybe $ 3.75 at Q-​cup.
Crepes are delicious but are over $ 7 each.
What I miss the most about Q-​cup is their popcorn chicken. It is better than other popcorn chickens I’ve had at other places because they add Thai Basil. I would easily give this place another 2 – 3 stars if the prices just weren’t as steep.

I used to come to this place from time to time to have popcorn chicken, yam fries, and a boba drink. It was not spectacular but it was the closest boba place to my house. It was sad to hear that it closed. Hopefully, an even better boba place will take over this corner of the mall.

Since i always park near the nordstrom rack lot, i come about the Q-​cup right when i come down the escalator. Kinda getting sick of jamba juice i thought i give this place a shot. .
First of all, they have too many policies…
*no c. c under $ 5.
*no amex
*no boba served for ages under 12
*no napkins for non-​customers.
*no leaning on the glass…
SO MANY NO’s… but thats the worst part…
i ordered a slushy pearl and it tasted HORRIBLE… the pearls had some weird medicine after taste…
the girl in the cashier was not friendly with a bit of an attitude…
NEVER AGAIN!

If I were back in high school, this would have been 5 stars.
During my senior year, I would visit this place once a week with a friend and always ordered the same thing — popcorn chicken with a mango icy + mango jelly. The girl that almost always served us was Alice.
Looking back, doing this has to be one of my fondest memories from high school. I’ve only gone a couple times more after graduating (which was back in 05), but the quality each time went down drastically and the prices keep going up.
I now rarely go to the mall, and when I do and am on that side… this little store looks so sad. Alice must have left when it started going down, too.

Never stopping by here again while shopping at Oakridge.
First of all, they don’t put the prices on their main menu. This is because it’s MORE EXPENSIVE than regular Q-​cup prices!
I assumed the Q-​pop chicken was $ 3.99 like all other Q-​cups.
I was in automatic mode and just paid whatever price she said. but I looked at the receipt right after I got it and I paid $ 5.75 for a the Popcorn Chicken! I could have gotten a Chicken Teriyaki Combo from Sarku Japan, or a Footlong Sub, or a nice Lamb Gyro from the Mediterranean place. But just cause I was craving some chicken I got owned.
I asked for a refund 30 seconds after I paid and she said «Nope! No refunds! I gotta pay all the mall fees so don’t compare me to other Q-​cups. Plus our chicken is better!»
It was not better. The chicken passed. There were a lot of those chewy tendon pieces that I never find in other Q-​pop chickens. She had that mean Vietnamese lady attitude too.
Do yourself a favor and eat from the food court!

I don’t know why I come here. The tea’s too sweet, the pearls are soggy, the drinks aren’t freshly made with real fruit and the service is pretty bad at times. I guess it’s cause it’s the only pearl tea inside the mall? Oakridge – get a better boba tea place!

2.5 stars…
After a couple hours of shopping in Oakridge, I was craving some boba, so I stopped by this Q-​Cup, but was initially shocked at the prices… it was about $ 9 for the chicken combo, and $ 4 for a drink with boba… womp womps… back in Berkeley, you can get boba for like $ 1−2…
However, I sucked it up, and even though I know their pop chicken is amazing, I went for the taro milk tea w/​boba. It was quite tasty with boba that was the right amount of squishy-​ness and pretty good milk tea, although I noticed that the girl behind the counter just pulled it out of the ice chest, or whatever they have… so I didn’t even see them make it… curious…oh wells, still tasted okay…
…my wallet is just sad, since boba I had in Taiwan was only a dollar… womp womps

~~BobaPrincess Bobatastic Review #2~~
Ah back during my high school days (which was eons ago sadly…), my friends and I frequented this quaint Q-​Cup. The boba craze was in back then and of course we were teen mall rats haha. However as the economy started to decline, the prices for my old beloved Q-​Cup soared sooo high… like the proud American bald eagle :(
Food: B … Your average, typical Boba shop food aka popcorn chicken, calamari, french fries, sweet potato fries (yum), etc. The portions are pretty hearty and big for the $ 6+ that you are paying for– trust me I have seen some very LITTLE proportions of popcorn chicken. Q-​Cup is more generous than some places and I appreciate that. I usually have their Popcorn Chicken Combo with Sweet Potato Fries (last I had it a while ago, I was not charged for the French Fry to Sweet Potato Fries switcheroo). I think I have also tried the Calamari and it was fairly mediocre. I haven’t heard many good things about the Crepes or much else, so skip everything on the menu or it’s at your own risk!
Drinks: B+… Based ONLY on the Mocha Icy, Mocha Milk Tea, Milk Tea, and Jasmine Green Tea… I have to say, this is the only place I go to for my Mocha Cravings… Sometimes their icy and slushes are hit or miss depending on the person who makes yours (usually the Asian ladies make it very well). The milk teas in general tend to taste on the more watery side (but oddly I like it that way here). The tapioca balls itself are very SWEET! A lot of places I’ve been too, clearly do not sugarcoat their tapioca balls. So kudos to the drinks!
Location/​Ambiance: C… It’s located inside Oakridge Mall between the Hello Kitty Store and the restrooms… There’s a total of what? 3 tables and 6 chairs? This is a «take me and go» boba shop.
Service: B… Okay a lot of people have «boo-​ed» the service here, but me personally I have always been welcomed with a smile and not rushed. Why people? Now why did I receive decent service? Because I gave the workers a chance! Over the 5+ years I have been coming to this Q-​Cup, some the workers started to recognize me and my drink orders haha. Eventually I would strike up conversations with them and ta-​da, today I know some of the workers by their names (vice versa) and even the Owner recognizes me… Disclaimer: No I am not affiliated nor have I worked for this Q-​Cup ever. I am just a long-​time customer. Plus Golden Rule– treat others how you want to be treated :)
Prices: C– …The biggest reason why I am only giving a 3 star rating to this place. Yes the prices are horrendous to look at and my wallet beats me at home after I buy some delish Q-​Cup. Nonetheless, milk teas are $ 3.40+ and icy are $ 3.60+ WITHOUT tapioca balls added. Large sizes are a $ 1 addition. By far and maybe even the most expensive Boba shop I’ve been to :(But on the bright side, they take CREDIT CARDS!

2.5 starts, but have to settle for 3 due to the popcorn chicken.
It’s Q-​cup so I didn’t expect much in the first place. The drinks here aren’t bad, but there’s nothing spectacular about it either.
Watermelon juice was good.
Jasmine Milk Tea was ok.
it’s been too long to rate other drinks I’ve gotten here
The popcorn chicken combo has actually improved here, less fat more chicken. Your’re able to season the chicken yourself with the chili pepper & the salt/​pepper shaker.
Price is more expensive than other tea places, but it is conveniently located in the mall.

I tried the honeydew mill tea ant it was pretty bad. It tasted like sour milk. The pearls in the tea made it a little better but t didn’t help much. I came back and tried the peach milk tea. It was equally bad. All their milk teas taste like sour milk, only difference is the pearls. The only thing saving this place from a one star is their chicken. It’s good but not great. It’s a
Bit greasy but overall the taste is good. This place is over priced and not worth the money

The service is slow and they are not at the front of the counter sometime so you have to wait and wait until they come out. Another reason why I am not giving a high rating for this place is that they are located in the mall so they close so early. Not to mention their pearl drink is mighty pricey compared to other places.

I come here whenever I crave Milk Tea when I’m at Oakridge. But I wouldn’t buy it here if I wasn’t at that mall. I like their Jasmine Milk Tea and their pearls are really good.
What I dislike about Q-​cup are their prices. SUPER EXPENSIVE. I believe it’s $ 3.50 for a regular w/​no pearls. Their place is small & really hard to find.
I’m not really a fan of their Thai Tea & I’m addicted to it. It tasted like water and sugar & I paid a lot for it. I asked what milk or creamer they use for it, and they said they use condensed milk. I was standing next to the counter while the lady prepared my drink, and the condensed milk was already mixed in with the tea in a pitcher. I knew just by looking at it I wasn’t going to like it because it looked watered down.
I love their popcorn chicken and their calamari, but they don’t have tartar sauce =/​Calamari without tartar sauce?! So I had to eat it without it. The staff wasn’t the friendliest, but it’s okay just as long as their not rude.
This place was okay. Like I said, I only come here whenever I go to Oakridge.

The workers weren’t too sweet and their drinks taste watered down/​not too fresh. That or they anticipate rushes and make a bunch of the most common drink combos beforehand and I was unlucky enough to get one of the pre-​made ones rather than a fresh one =(It was a waste of $ 3.72 or however much it was! Should’ve gotten Orange Julius instead…
Two stars though because they’re a boba place in the mall =)

I go here when I’m craving for some popcorn chicken or boba drinks while shopping at Oakridge. The food quality and price aren’t outstanding, but isn’t so bad either. Service is okay. It would be better if they could leave things like napkins and ketchup out for us, the last time I was there, we had to keep asking the worker for some.

It’s your typical boba and snack shop. If I am in the area, I typically grab an icy since it is pretty good. There have been times when I have purchased the popcorn chicken combo and I can honestly say, sometimes it is a hit or miss.
The popcorn chicken sometimes is juicy and full of flavor from the fried basil. However, on a recent visit to Q-​Cup, the popcorn chicken was chewy, tough and tasted like it has been frozen for some time and re-​fried. Not so good…
The fries are ok. They are too soggy and soft. Even though I ask for extra crispy fries all the time, they always come out soggy and soft. Why can’t they just leave the fries in the fryer just a bit longer. Oh wells, I use to love Q-​Cup all the time and had it almost every week, but now it seems like only 3 – 4 times a year. The quality has definitely gone downhill.

I really love the popcorn chicken combo they have. You get a decent sized portion of slightly spiced fried chicken, rice, fries or sweet potato fries and a drink.
They always got cute asian girls working their and the service/​food is awesome. I just wish the place was cheaper, but what do you expect since it’s in a mall? lol
Peace and Poi

What the hell is up with all the hate on the best boba shop I’ve ever been to in San Jose?
For starters the place lets you use credit cards! What boba place EVER lets you use plastic? NONE! This is why I go here. The girls who work there are really nice too. They, okay one, remembers what I always order — Q-​Pop Chicken Combo with a Black Milk Tea w/​pearls and a Honeydew Icy w/​o pearls! She’s freaking awsome!
So who cares if the basil isn’t always there. If you seriously think it’s low quality because of that, you’re really expecting too much out of your food. It’s like saying «Oh they forgot the sprinkles on my super deluxe triple banana split mega sundae.» Who gives a fuck about the sprinkles! Don’t get your panties in a bunch cause they didn’t have basil!
The food is bomb and always hot, their drinks are sweet, the service is fast, and the place is always clean. Props to these girls for having to work inside the mall right in front of the children’s play area.
Oh and their choice in music is soooo freakin’ dope! Double props to whoever put Nujabes on one of their CDs that they listen to! They can play that shit as loud as they want

Screw this Q Cup!!! Prices are outrageous. For the sweetie’s hot jasmine milk tea and my peach milk tea with pearls, it was over $ 8! Wth?! $ 4 for milk, tea and tapioca?!
Pairing up with the horrible prices was a very below average milk tea. Mine was chilled but they barely put ice so it was somewhat lukewarm from the pearls which weren’t soft but some what tough and chewy.
I’m never venturing to this Q Cup ever, way overpriced bad quality tea. Service was non existant, kids could do their job, wait… they are kids, sorry.
Ten Ren Tea for the win! $ 2.75/ milk tea, with or without pearls!!!

The most expensive milk tea in the bay area I’ve tried… $ 3.46 with no pearls. No wonder none of the drinks on the menu had prices…

I despise this place because they chose to overprice the already overprice powdered blended drinks and food items. Yes it is franchised own, but come on. There should be some rules along the lines of price gouging, even if its in the mall. Subway still has their $ 5 foot long subs in their mall location.
A large taro icy, which happens to be in a different category from the Icy section at this location (Blended drinks or some crap), comes out to $ 5.50 WITHOUT pearls or any additions. It just absolutely sucked too.
The only positive thing this place had going for them is they sell pandan waffles. It was at a good price at $ 1.00 a pop. Then they decide to raise the price to $ 1.25. The same price as the bakery in Grand Century plaza on story, but theirs is much better.
This q-​cup is horrible, and if I had the corporate email address I would complain about them.
To the owner: rethink your prices. Bad move putting a franchise that Asians make so popular in an area thats a majority white. You won’t be attracting much traffic except for the few Asians who go here, and with your price gouging, you surely won’t be attracting anybody else who already doesn’t know about Q-​cup.
And here is a suggestion, why dont you actually put the prices on your menu.
This place is horrible, it makes the Tapioca express on Monterey road, which is the worse one, actually seem better.