Pizza Hut

Hello, my name is Federico. I just had my pizza delivered. Once I opened the box the pizza was cold and I had the wrong boneless wings. Not happy

Called to order wrong thing to do! Not the business they have a 2 hour wait time why is this place still open all bad! #pizzahutbadbusisness #dontdoit hiremorepeople

Maricarmen messed up on our order. Instead of making a pan pizza and a stuffed crust pizza, she made 2 stuffed crust pizza. She then promised us the 2 stuffed crust and another pan pizza. However, after making us wait an extra 15 mins in the cold, she gave away the pizza she promised us. No more trust. #dominos

I decided to Come here to try the pizza, well first of all it took a long time, second of all it was really expensive lastly it was pretty burned and not that good

Fucked up our order couple weeks ago. Called and spoke to the Manager. No apologies were given but he assured us that we’ll get the next order for free but it has to be the same exact order. Whatever.
So tonight, we called them and told them we want that store credit for the same exact order. Manager read the order they have in their system to make sure it was the right one. I confirmed they have it right. She told me it’ll take 15 min. Waited for 1 hr and a half. I called them again to follow up. Manager said that the driver was on his way. I told her it’s been more than an hr… So should we be expecting cold pizzas?! Shes like. «Well, they’re in a warm bag. They wont be cold but they wont be hot either. They’ll just be kinda warm.»
When the pizzas arrived… They got it wrong AGAIN and what do you know… FUCKING COLD.
For fuck sake, do yourself a favor and bring your business elsewhere.

Just got two pizzas delivered. Ordered at 6:00 on a Sunday night and they quoted it would arrive at 7:15. That seemed long but not surprising, I’m sure tons of people are ordering in tonight. Food came at 6:50 and was hot despite the driver having to navigate the labyrinth that is our apt complex. We got a veggie something pizza (+bacon) and a gourmet chicken and both were surprisingly good. We’ve been getting delivery from this pizza hut location for about 10 years, at several addresses, and have always had good experiences with the food and drivers. Anyway, when you pay 20ish bucks to feed a family of four, who can complain?

I am spending Father’s Day weekend at the RC track down street and decided to feed the kids. I go online and order some pizza wings and soda and they call to confirm they tell me they can’t include cups for soda or plates. I’m like ok then cancel the soda. He then hangs up on me. I’m at a dirty race track how can I get cups for a 2liter here. Really?! I call back and he’s like oh you said to cancel. I said ya the soda. So then he has to re-​add the pizza and wings and charge me and get my credit card number again even though I just added it all when I paid online but now since he cancelled my previous order we have to do it all again. So I give it to his snarky attitude he’s given me now. And I ask for a confirmation email or something to verify it went through and how long it would take. He’s like we don’t do that but we can give you a receipt. Wtf good does that do to confirm that I ordered it now and it’s due at this time? So I ask how long it will take and he tells me 35 min. How does it take less time with out the soda then it did with the soda. Wow it takes 10min to grab a 2liter. Glad this isn’t my normal store by my house I’d never order again.

Worst service ever the phones are always busy. I always order online because of how rude the people are here. Even then they take two hours to deliver when I live so damn close to this place thumbs down to this place.

Usually, the food is good. Tonight I wouldn’t know.
Had some guests over so I thought I’d feed them. Ordered pizza at 1045. Midnight comes along and no pizza. I use the Google maps to get the number and see they closed at 11pm. My fault so we go on a burrito run.
So we get back. 12:57 am I get call. I’m outside with your food.
No call in 2.5 hours to say we’re short staffed. To be honest, they usually call to confirm.
Had a gay friend go out with his snap finger voodoo to set that boy straight.

The driver called me asking for directions because his GPS was not working. Being new to the area, I am not familiar with the nearest major cross streets. He said if he didn’t find my place with 5 minutes, that he’d call me back. No call. It’s been almost 10 minutes. Terrible experience. I won’t order again. Pizza Hut, if you’re paying attention to this review, feel free to contact me.

Now I know why I haven’t gone for a long time not every good at pizzas low price low quality pizza

I just wanted to thank Tony for being so polite. I always order from here and Tony made me feel special not just another customer

Ordered over the phone on a Saturday night, delivery was fast and pizza was good for $ 10 cheese crust pizza. You gotta tip the driver don’t forget, tips are always nice to receive.

I’ve ordered at this Pizza Hut many times, normally the service is good.
But i will no longer be giving my money to this establishment.
The manager (Rafael) who has been on duty recently is very rude and abrasive,
He seems like he is mad that you are calling to place an order.
He has a disgruntled tone and is passive aggressive.
On top of the bad customer service, He gives horribly inaccurate delivery times (2 hours +), As if he is trying to deter you from making an order.
Last time i ordered he was giving extremely bad vibes, and when the delivery driver came, The order was botched. it almost seemed intentional.
Needless to say i am going to hold off on ordering from this particular Pizza Hut

This place is worst 1 hr for pizza delivery on week days this totally ridiculous this location don’t even deserve a single star

Pizza hut pizza is delicious, but this particular location is so busy that customers feel it.
Delivery times are long. Recommend calling and changing to pickup if the deliver is too long, unless you can wait 2.5 to 3 hours.

Order some pizzas online instead of calling and nver got them. I called and spoke to a young male stating that the order was cancelled because the called the number I gave them and no one answerd. Then the «manager» got online and said that the number listed showed «new customer» which was a lie then she stated that the phone number provided was called. No mo business from me.

50mins for a pizza delivery? Seriously? This is the longest pizza hut delivery I have ever experienced. I wish I would have listened to the Unilocal complaints. This is ridiculous.

One star is too much for this review, I have orderd almost weekly from this Pizza Hut… tonight my pizza, ordered online, took an hour and fourt five minutes, arrived sauggy, undercooked, had no sauce, and Luke warm… the «woman» that answered the phone was clearly too busy and not too concerned., the response «we are busy» that’s why your pizza was late. «If you don’t like the pizza you can throw it out» ?!? Really. this is how you handle a situation where you deliver late, Luke warm, sauggy, undercooked badly made pizza? DO NO ORDER FROM THIS PIZZA HUT LOCATION…

Excellent customer service everytime I go in.
The shift manager Angelica is there most of the time when I go in which is 2 times a week and she makes sure the pizza is done right the first time. The stuffed crust pizza is awesome over there.
I would recommend this pizza place to everybody in the area.