Peace of Mind Real Estate & Insurance Services

Reading past reviews for this testing center really had me worried the day of my exam. I drove here on a Saturday from the Central Valley totally unsure if this place would even be open or not.
I told the receptionist that the listed phone number and business hours were wrong and she assured me she’d inform the owner about the mistakes. The previous listed hours stated the business was closed on Saturdays, so this obviously really stressed me out the day of my exam.
The actual testing room was nothing even similarly close to any other Pearson View testing center I’ve been to. This room had tile floors, was not at all quiet (you can hear airplanes taking off and landing) and was not even located in the same building as the «lobby».
Anyway, I’m happy they were open and I got to take my test! I hope this review clears the air for future test takers! The hours and phone number have been updated :)

I made a fingerprints scan at this place. They promised me to sent scan right away (within 2 hours). But according to the processing center they’ve sent it in 6 days!

In essence, this place does not care about you nor try to serve you. Whichever service (insurance, testing, finger printing etc) you are trying to get from this place, I recommend you to avoid at all cost. This place never responds to any of the communication you make in time. The way this place conduct business is so unprofessional, you will be doing yourself a favor by not contacting them. AVOID THIS PLACE.

Went to pickup a U-​Haul truck, everything was seamless. Employee at the desk was very kind and thorough with details.

I’ve been looking for a testing center for a work-​related certification. I was happy to see a Pearson Vue testing location so close to my parents house until I realized it was in one of the old buildings near the Reid-​Hillview Airport. It was definitely questionable to be at a business that does so many things like real estate, insurance, fingerprinting.
I still browsed the location’s availability for my exam. I saw that my test was available on Monday, Feb 18, President’s Day. I tried to call to confirm they were open on the holiday but no answer. This morning, Saturday, Feb 9, I decided to stop by the location to check out the testing center — are the computers updated? Is the testing room quiet? Is the room set up in a way conducive for testing?
I arrived at 10a to see the biz was closed. Their hours aren’t posted and they don’t have a website so I thought maybe it was just closed on Saturdays. But there was a woman outside who had a 9am appointment and a man who’d booked a Pearson Vue exam for 10am. Next door is a loud ass Zumba studio– how soundproof can that office be?
Even for a small operation, if there’s some type of emergency, you better figure out a way to keep your appointments or at least notify people who are relying on your important services.
Needless to say, I will not be booking my exam here. Peace of Mind? More like P.O.S!

These people are also an authorized U-​Haul rental location. I was a little frustrated at first since weeks earlier I had reserved a 26 foot truck and was told it wouldn’t be a problem only to get a call from U-​Haul a few days before my reservation telling me that the best they could get me was a 17 footer. Needless to say it took 8 trips with the smaller truck but they cut the per/​mile rate in half and the truck was $ 10 less per day.
I was supposed to pick up my truck at 1pm but got a call from Albert telling me I can pick it up early. Once I got there at around 12:45pm I called to find out where he was since the store was closed and he said he’d be a little late for my early pickup but didn’t show up until 1:15pm. Other than the fact I still haven’t received a copy of the receipt he said he’d mail me everything went fine. The truck worked and Albert even was willing to give me a lift home which was about 1 mile away. I would probably use this place again but only if I weren’t in a time crunch since he was late getting me the truck and it took me twice as long as planned due to the smaller truck that I received.

I had a really frustrating and horrible experience here. I wish it would be better. I arrived 5 min late for my fingerprinting appointment. The owner and site admin, Albert Manalo, came 20 minutes late. I was able to see on his sheet that he only had two appointments that day. Wow, and he was late? When he arrived, I casually mentioned that I was scheduled at 10:15AM. He replied casually that he went to another one of his businesses to take care of something but that «it’s okay.» Huh? Okay for you or for me? No apology. I remained cordial the whole time. Then, when he started the finger printing, his computer froze. [sigh] okay, not his fault I guess. Then, when the computer was back up, we started the process… another customer came in for help (He also administers Post office and real estate tests), and he left me waiting there! It made me feel like he was really unprofessional, didn’t care about others’ time, and unapologetic for his behavior. He returned and completed the fingerprinting. Overall, it was really poor customer services. Like I say, I Unilocal and review in hopes that places get better. This appointment wasted alot of time. = l