PayPal

Since eBay owns PayPal, I don’t understand why they appear to have such shitty communication. Lame.

Let me start out by saying that I’ve had zero problems with PayPal. I don’t sell things on eBay, so that might be part of it.
For me, PayPal is just an incredibly convenient way to pay for stuff. I feel a lot better about buying stuff online from places I’ve never dealt with before if I can use PayPal, if only so that they don’t get my credit card number itself. The new identification tokens go a long way in that regard, too — far less chance of fraudulent activity.
Part of my satisfaction with PayPal might stem from the fact that my account is not connected in any way, shape or form to my bank account. I got PayPal in 2003, and at that point all you needed to get verified /​whatever was a credit card, so that’s all I’ve got. Gives me an extra layer of security when it comes to any kind of shenanigans.
It would be nice if there were a bit more competition in this arena — we’ve got Google Checkout now, but eBay’s been a tad too heavy-​handed in their payment policies for my liking. Still, the convenience and safety of not giving out my credit card number everywhere — and then not having to change it everywhere when I get a new one! — is a big winner for me.

Paypal is BIG HUGE SUCKS!!!
They canceled transactions that you made without your authorosation! Then they hold that money in your paypal account! They don’t even transfer it back to your bank account.
I used paypal to pay office supply that I bought from eBay and made the payment but they limited my account so transfer won’t go through. I called them to remove the limitation and they asked me send them:
1. Prove of address.
2. Bank account statement and want me to prove that I am the bank holder.
3. Photo ID.
Okay no problem. I fax all documents they need. But still prblms not resolved!!!
I called them like more than my age and sent fax 5,6 times each documents LOL.
So end of all I asked them one simple question. What is the reason that they doin this to me? Answer was my the name i gave to them doesn’t match my bank account name! That doesn’t make any sence @ all!!!
Even though after I sent my debit card has my full name and photo on it also photo ID with full name plus VS’s VIP angel card got ma full name same thing!
And whole thing end up that their phone operator laugh @ me! Hang up the phone on me twice! Oh they’re lyers too!!!
Transfer me to each other and most of their assistances are Indian and some Asians which is they had that acsents so I couldn’t understand what they saying! They keep repeating same things like I repeat my iPod songs.
SORRY I’m not racist but it’s true!
Honestly I felt like I’m a criminal or someting!!! Am I? Or what?!
They treat you like a shit for giving them job to get paid!!! I give them 1 star for letting me know that paypal is suck. Tnx LOL…
Paypal sucksssssssssssss.

If you sell on eBay, by all means use any other form of payment besides PayPal. As a seller on eBay for nearly 10 years I have not encountered a service that treats the seller as if he is a crook. I had two cases go before dispute, both were awarded to the buyer. WTF! I have soild evidence on both shipped items. Not Only Did the Buyers Get to Keep the Items I had to Refund their Money. Is PAYPAL CRAZY, Thats NO JUSTICE! Did not ask for photos for evidence, and I’m sure some knucklehead just said okay give it to the buyer, cause thats safe.
So here’s a BIG FU to PAYPAL for coming up with a rotten decision without gather any evidence at all besides taking the word of a buyer thats only been on for less than 6 months, both cases.
Collectively, We Should All stop using them & Just Go GreenBacks.

Most transactions with Paypal are flawless. 20 – 30 in total up until recently when sokmething I bought for a mere $ 18 wasn’t received. The buyer protection they advertise so agressivly is a joke. I worked with the seller who used the automated shipping pre printed label. The USPS receipt shows the item being delivered to the incorrect zip code and they find they are unable to help me! How do they think they are protecting me like they advertise? I wonder if thats a premium service.
Like so many other posts here I now agree. Paypal is a a valuable service that needs competition to keep this behemoth honest. Truly a monopoly and like any insurance outfit completly false in supporting their protection claims.
– Update — I filed a claim with the better business bureau after my claim appeal was rejected the second time. The two claims lasted more than 6 weeks however not more than 3 days after filing with the BBB the $ 18 appeared in my account with a nice email stating the oversight. Moral victory! Blame it on whatever, I feal Paypal has done the right thing so I am increasing my rating to 4 stars. I love Paypal and will use in the future (What choice?) but would only give 5 stars if their service group was upfront and supported with my initial claim. I think they figure most people will give up before going to the BBB so it cost them 1 star for their arrogance.

I don’t know if there has been a worse company since the Mafia in the early 30’s. They have the same type of control. They have frozen accounts of mine which has caused me to work for free for over a month. I am going to have to lay people off, which is not what this economy needs, and they don’t give a crap. Their people are rude and don’t believe anything that is said. They only protect the consumer and could care less about the seller. I don’t use this for eBay, this is my business. I have paid them over 200k in fees and they are still doing this to me. This may be the final straw in the long line of complaints against this firm, but I doubt it. Be careful business owners, they are wolves in sheep’s clothing.

I hate PayPal like I hate the devil. There is no competition though; eBay owns them. So because I want to do business on eBay, I’m forced to deal with these bastards.
Their policies protect no one… except themselves. I had one customer scam me out of product. Neither PayPal nor eBay protected me. My PayPal account was drained to a negative balance. The customer kept my item. And in my effort to bring my balance back to zero, I was nickle-​and-​dimed on every single deposit I made into that account. How about a $ 0.31 transaction fee on a $.047 transfer? Infuriating. And, I have WAY more positive feedback than the scammer does. That’s how they treat long-​time customers? No thanks!
I’d recommend another company, but we’re all doomed to deal with these guys if we sell on eBay…

I used PayPal several times to pay with a credit card. After several transactions, now they want my bank account number so I can pay with a credit card. I’ve never defaulted, never been late, and never had any trouble with any transaction.
HELLO???
If I’m paying with a credit card, they don’t NEED my bank account number! No reason whatsoever except to try to hack into my account. Blatant attempt at privacy violation and/​or fraud.
Update — A seller used PayPal to generate a shipping message. I received the message on March 9^th. The package was DELIVERED on the 4^th. Use your own judgement on how good PayPal is…
AVOID PAYPAL!

FWIW, yesterday Paypal finished their investigation and has allowed my friend to collect the money that I owed him. I’m looking forward to Google creating some competition for Paypal.

I just don’t get why everyone bitches about PayPal, I’ve never had any problems with it and it’s very convenient to use when buying stuff on ebay and other websites that accept it. I can’t wait til I start my ebay business and start getting paid through PayPal!

If I had the option to use my credit card for all my online orders over PayPal and there was no benefit of using either, I’d always use my credit card.
1 — PayPal usually draws money from your checking account direct or the money you put in your PayPal account, so that prevents you from earning points on your reward credit cards.
2 — PayPal isn’t really as secure as they hype themselves up to be. I had a friend who got her account hacked into and a couple hundred almost jacked from it.
3 — Their process of claim disputes is garbage. I spent over $ 200 for a pair of Burton AK 3L Snowboarding Pants and Jacket. I’m sure the person from New York that sold it to me was some Asian on EBay who sold me pants with dirt stains on them and a jacket with a cut on the hood and the tag on the jacket and the pants said that both items were jackets. Then they told me I had to PAY my own money to ship the items back to the seller and that I wouldn’t even get the full amount I paid for them back. And after that I called Burton direct and they said I’d have to pay for shipping if I wanted to get those items replaced from Burton, but then there was no original receipt anymore and I had a feeling they were fake. I stopped using EBay after this incident.
4 — Some dumbass kid sold me some kicks on EBay and kept telling me to pay for them ASAP and that he’d ship them out and then I find out he got like 20 negative reviews in the course of a week and just cashed out his PayPal account after receiving all this cash for shoes he didn’t even have, but PayPal refunded us all our money within a month or so.
5 — I applied for an internship at PayPal right next to EBay during college and then they didn’t even hire a person for that internship position. What a waste of all our time.
6 — EBay is kind of wack now a days too. — You get what you pay for in life. Some bargains aren’t really bargains. And just like anything online, you can’t really believe it or trust it unless you see it in the flesh.
+2 stars just because you have to use PayPal to purchase from some online merchants.

Minus one more star! They’ve recently started «holding» my money for 21 days for NO reason on certain transactions. This creates a huge cash flow issue for high-​volume sellers as we recycle our revenue into our COG’s.
You have just reinforced the «necessary evil» view I have of PayPal!

They charge too much.

I’ve had an account at Paypal for 5+ years and was basically satisfied with it up until recently. I was satisfied because I only used it a half-​dozen times or so and it seemed to do what I wanted and needed.
Early this month however, I had close to $ 4,500 in unauthorized transactions that initially cost me $ 300+ in fees and service charges at my bank and credit union. My bank ultimately credited my account most of that but not all.
Paypal did reimburse me for the full amounts of the unauthorized transactions but offered no reasons or explanations as to how they were allowed to happen in the first place. Their «Resolution Center» leaves a lot to be desired as well. It’s hard to navigate and the responses you get, if any, don’t give you much information.
This plus the many phishing emails I have had to deal with, usually on a daily basis, made me decide their services just aren’t worth the risk and hassle.
Cheers…

Also a fan of PayPal, it comes in very handy especially dealing with international transactions; just gotta remember to factor in the conversion fee.
But great especially when having friends in other countries and getting limited items or brands not available in the US.

Paypal is AWESOME! I’ve never had any problems and never had any security issues.
Gooooo Paypal!

PayPal has too many fees. And yes, they don’t really protect the buyers at all. If I want protection, I use my American Express. Those guys are the gestapo of the credit card world.

PayPal should be a really good service, and it used to be, but it’s really needless complicated, and I’m sure that has a lot to do with its ownership by eBay.
My main problems with PayPal are how complicated it is to validate a funding source and the fact that unless you’re a business member you can’t make your name and postal address invisible to people you send money to. Why should I have to pay more to protect my identity?

i’m a consistent paypal user because i use ebay, but i refuse to sell much using ebay because paypal and ebay fees add up to crazy amounts. i don’t understand why ebay and paypal have to charge you twice for their service. They should be happy that we are even using them in the first place. Another problem is that paypal always seemed very unsafe to me, especially those phishing emails and scammers that use paypal accounts.

I sold a purse the girl changed her mind and filed a claim with her insurance so I filed one back Long story short PayPal said I had to pay for a purse I don’t own anymore BOGUS…
But when you are buying it is the Best way to pay online for Ebay Products :)