Margaret Chu, MD

Margaret Chu is the best doctor ever. She is very understanding, patient, caring. When I was in labor, she came in the middle of the night and was by my side even though I had my child 5 hours after the arrival to the facility. I would not change her to any other doctor. The office is very friendly also. Thank you Margaret for the great experience of pregnancy and delivery!

With the couple times I’ve gone in there, there staff is not the nicest, except for one lady.
The wait time with an apportionment is 1−2hours maybe more
When I switched OBGYN, they were surprised hadn’t requested blood work, hadn’t talked to me much about the pregnancy.
I feel like the doctor is always rushing.

It’s really hard to determine if I like this doctor on the first visit. It was really fast visit and not long of a wait. The front desk gal Karen was really informative and straight to the point. The doctor did kinda make me feel embarrassed when she did my examine, a few things she said that I was surprised about, but I’m not going to judge just yet. I just think mainly it has to do with culture, which is fine, but sometimes we have to be a little sensitive to all groups. She was really informative and did draw a diagram for better understanding, which is perfect for me since I’m more a visual learner. She also did keep asking if I had anymore questions with no rush. All and all, I will give an update once I have seen this doc more than once.

from a few visits to Dr Chu’s office i have learned:
1. she was never punctual, 1hr+ wait time was considered normal.
2. they tended to overbook patients. the last visit, they had 3 people booked for the same time slot.
if you have time to wait and waste, she is the one for you.

I loved having Dr Chu as my OB/​GYN during my first pregnancy. She was even the one able to deliver! She is so sweet and tenderhearted, but also straight to the point. She encouraged an epidural and said MOST women do get them, but I was adamant that I didn’t want one and wanted to deliver naturally. When the time came to deliver she respected my wishes and didn’t even offer it. Afterwards she called me a «Warrior» and said she was so proud of me. My daughter was 8lbs 13oz and a good sized head, haha, but of course ALL worth it ;)
Thank you to Dr Chu for respecting my wishes, and for also being such a caring doctor!
Unfortunately we had to change insurance and she isn’t under ours anymore :(Otherwise I’d totally go back to her.

As I get a little older, I get more impatient. My appointment was 30 minutes ago and I’m still in the waiting room with a man who keeps making gross throat noises. I’ve also heard the office staff bicker. I’m one of three other women, at least one is pregant. As someone who may be pregant in the next year, I’m getting ready to look elsewhere. My back hurts and the magazines suck and that gross guy is gross. #closetobeingoverit

I would give no star if has this option.
Long waiting for 1.5 hours and seems 2 hours is patient waiting time. They let people who pay cash in firstly even though you come earlier than them. They charge you before you see the doctor.
I told them I don’t want to wait too long and was told I am first one and nobody in front of me. They are lier and just let you in then pay before meeting doctor in case you leave by angrily long waiting.
I was asked 30mins earlier for paper work then they let me wait for couple hours. The other provider I changed to only asked me 5mins earlier. I took half day off from work and have to cancel without treatment for Dr Margaret Chu.
They just want to earn money. More people more profit. Definitely send you out as quick as they can. Next one please.

This is my first OB-​GYN, but I am not impressed.
Doctor Chu is probably the only redeeming part of the office visits. She’s very nice.
I came in twice already, the first for my first time annual, and that went well. The second time I was there, I wanted to ask her about Nexplanon and getting the 3 year implant done.
She flat out told me, ¨No, let’s try the patch instead.¨ And she kept insisting to put me on the patch, even though I wanted to get the Nexplanon. She went over both options, and even with the side effects of Nexplanon, I still felt more comfortable with that choice than the patch. When I asked why the patch would be better, she basically said, ¨I have to do a lot of paperwork and order your Nexplanon, if you want it. And It’s a lot to put it in and a lot to take it out, but for the patch you just need to get it at your pharmacist.¨
Additionally, the wait time at this office is absolutely ridiculous. I learned from my first visit that it takes at least one hour to be called up and the ladies at the front desk always joke about how ¨It’s not that fast of a day¨ for the office. What? If that’s the case, please respect our time. The second visit, I waited over an hour to be spoken to for fifteen minutes, then rejected for my birth control choice, and then prescribed something I didn’t want. :| Not a happy camper.

As much as I like her as a doctor, the staff, and the proximity to my house and work, sitting in the waiting room for over an hour the last two times is just getting ridiculous. Really debating switching but it’s so hard to find a doctor I like. This might be the last straw though.

I went to see Dr. Chu today, she is super nice and patient. Answered all your questions and concerns, gave you good advice, explained pros and cons detailedly!
I do NOT understand why some people made bad comments here.
The office is clean and tidy. The front desk ladies are friendly and helpful!
Karen speaks good English,
Jenny and Wendy speak both Cantonese and Mandarin!
They helped me with all my questions and concerns.
Thank you for the great experience, which made me not afraid to see a doctor!

I am writing on my mom’s behalf.
My mom loves Dr. Chu, she’s sweet and caring, she has no complaints about her.
But the office definitely need to revamp their management. My mom had an appointment last week at 3:45 and she did not get called until 4:45pm. I meant COME ON! YOU HAVE TO RESPECT PEOPLE’S TIME. They overbook patients to avoid no show, so they can get maximum profit in a day, and I understand 10 min, even 15 min wait is OKAY, BUT 1 HOUR IS JUST UNACCEPTABLE.
Please be more professional and respect patient’s time as well.

Dr. Chu made my delivery the best experience along with the help from Good Sam hospital compare to my horrible experience 4 yrs ago @ Valley. She is very knowledgable and does follow up to make sure everything is okay. She took good care of me all through out and after my delivery including all detail instructions that I needed to know. I feel safe with her than any other Obgyn. Her office staff Karen is wonderful, she is very helpful and friendly as well other staff in the office. All together, I feel confidence coming there and would recommend this office. They get the job done. However, Dr Chu is a very busy doctor and the wait can be quite long.

I have some complications. Even I had ever been sent to the hospital by EMS because of my blood sugar problem, so I was very worried about my baby’s health and also concerned whether an OB could help deliver my first baby smoothly
Fortunately, I chose Dr. Chu as my OB. She is friendly, patient, careful and professional. She can answer all my questions every time. Never got to rush or impatient.
She helped introduce me to see sweet success (a professional group who help guide how to better control blood sugar during pregnancy). The doctor from sweet success is also very nice and professional.
There were two problems when I had an ultrasound in 37 weeks. 1. My baby was still head-​up position. 2. My baby is too big.
Dr Chu talked to me about a C-​Section deliver plan after she got the ultrasound result and then arranged a surgery time in the hospital I chose. Finally, she helped deliver my cute baby two weeks ago very smoothly.
She continued to pay attention to my blood sugar level after delivering and suggested me contact my specialist ASAP. She is a very responsible dr.
I’m so grateful both my baby and I are pretty good now.
I will still go to see Dr. Chu if I will have my second child in the future.

I had chronic lower abdominal pain.
I waited for 40 minutes and had to pay $ 150 upfront in order to do the consultation with dr Chu.
During the talk, she doesn’t do anything but siting there and telling me that I need a surgery.
She’s a robber
Ok, updates on this. The total charge for the ‘talk’ was $ 295. A few days after my visit, their office called me and offered to waive the amount that I hadn’t paid ($ 295 – 150 paid upfront-79.58paid by insurance), which is $ 65.42. The lady said they would make me happy. That’s nice of them I thought. I thanked them.
After a few more days, they called me again, saying they happened to see my Unilocal feedback asked me to remove it. The lady also reminded me that they agreed to waive the remaining balance and wanted to exchange it with my removal of the feedback.
I decided not to remove my feedback but keep my feedback honest.
After some days, they called my emergency contact for asking me to remove this feedback. I pointed out that they were not supposed to call my emergency contact for their own benefits.
This shows their intention of offering me waiving the remaining balance in the beginning. After a month also, I got a bill of $ 65.42. Yes, they didn’t waive the remaining balance for me as they promised. I made the payment and I am proud of myself that I didn’t keep my mouth closed for $ 65.42.
Update on my health. I am perfectly fine now. The obdominal pain is gone. I am glad that I didn’t let this Dr Chu to do a surgery on me!!!

For my first time seeing an obgyn, the experience was made as easy as possible for me. I’ve heard of other people’s experiences, some not so bad, but some not comforting at all.
When I made my appointment, the front desk was very patient. There was a slight difficulty in deciphering what she was saying through her accent, but she didn’t get impatient with me whenI asked her to repeat what she was saying. When I went in for my appointment, they greeted me as if I were an old patient. The warm smiles definitely calmed my nerves.
Though I waited about 30 minutes past my appointment time, my annual checkup went rather fast. Dr. Chu was thorough in answering my questions and I didn’t feel nervous at all. It was a really great experience, and it seems I had been anxious for no reason at all.

What can say… I absolutely LOVE Dr. Chu and her staff! I can not express how good of a doctor is. I have been seeing her for about 3yrs now and her bedside manners have not yet changed. Only minor thing is that waiting for your appointment may take 30mins to an hour of wait time. Other than bring your phone charged or a book.
I

I really wanted to like this obgyn, unfortunately I will not be returning. Her practice needs so many updates and adjustments.
1. My wait time was 2 hours. I completely understand how everybody needs to get the most out of their appointment, but I feel like Dr. Chu should space her schedule out a little better to accommodate everyone.
2. The front office staff were extremely nice, I only wish I was given further instruction about how my insurance payments worked out, because my medical bill was an outstanding amount for 1 visit.
3. The medical assistants should honestly be replaced. I could barely communicate with them because they barely speak English. My vital signs were not taken and I was rushed.
4. I agree with another reviewer that they are out to get your money. I came in for an ultrasound to check for an ovarian cyst and she responds by saying «you shouldn’t have a cyst because it’s really hard to see your ovaries». She continued by saying that I was experiencing a possible miscarriage or ectopic pregnancy since she couldn’t see anything in my uterus. When in fact, the THREE blood tests she had me do (which came out to be $ 900!) confirmed that I was at 3 weeks.
I definitely recommend prospective patients to look elsewhere because I will for sure not return to Dr. Chu.

I started seeing Dr. Chu in 2006 when I was pregnant with my first child. Back then, I had no trouble with a wait. Dr. Chu is relaxed and friendly, and professional. She is slow to medicate, which I like. (I had some complications with my first.) She also speaks Chinese, which is great if you do, but I don’t.
She had some front office staffing problems for a while, but I am happy with her 2012 staff. (The older Asian lady does not speak good English and mostly helps clients who speak Chinese. She was stand-​offish and first, probably because she doesn’t speak the language well, but I’ve found her to be very friendly when I bring my children to the office with me.) I just had my second child last year.
That Dr. Chu would not know what to do about an Rh negative patient is preposterous. I’m Rh negative, my husband is positive, and I’m fine. My babies are fine. I was never asked to go elsewhere for a shot by Dr. Chu, but I have by my regular doctor. I’m guessing the author of that post was the victim of Dr. Chu’s cash flow problem. (All doctors have cash flow problems, since they often have to wait months for reimbursement from insurance companies.)
Recently, wait times have been horrendous, or I would give her 5 stars. Usually over an hour. Other reviewers are totally correct about that. I’ve noticed they make 2 appointments for each 15 minute time block. First come, first serve. Bring a book or call ahead! I believe this is due to Dr. Chu’s inability to say «no» to new patients (and a «Dragon Baby» boom).
As to «identifying patients» by Unilocal review – that’s pretty standard practice. We’ve done it at our accounting firm, too. If you want to stay anonymous, don’t post an online review.

First off, I’d just like to say that Dr. Chu is the best part of this visit. She is friendly, thorough, and treats me as if she weren’t regular physician. I have her 5 stars.
However, the wait time EVERY SINGLE TIME I’VE BEEN HERE is at least one hour if not more. Seriously.
I’m a pretty patient person but this wait time every time is killing me.
I’ve tried making appointments first thing in the morning but I still waited (and its difficult with my job to come first thing in the am.)
I really don’t want to because I quite like Dr. Chu but I may have to find a new OB/​GYN without a wait of an hour or more. :(

I am giving 2 stars because I feel that Dr. Chu was very nice and informative when I initially met her. Since I only saw her once, I can’t say whether or not she is or is not a good doctor.
When I found out I was pregnant with my second child, I called to make an appointment with the doctor who delivered my son. However, she was on maternity leave and the other doctor at her practice was not taking new patients. They referred me to Dr. Chu. I called to schedule an appointment and was excited to have an initial ultrasound and get the ball rolling. I was disappointed.
1) the waiting room (as many have have said in their reviews) was very dreary. Even my husband made a comment about its appearance.
2) I was asked to pay $ 40. My co-​pays are always $ 30, but since she said that I could not be seen without payment, I reluctantly paid.
3) The nurses did not take my height or weight. They had me take a urine test, and that was the extent of my exam. I was not asked for a pap. I was not exammed in any way. I told them that I have a history of Gest Diab. in my family and that I was borderline throughout my entire 1^st pregnancy. I was sent away and was never called.
4) 2 weeks later, I had not received any follow up, so I called the office myself. I informed them that I was almost 11 weeks and I thought I should have some kind of follow up. The lady who answered the phone said that I should come in within 2 weeks, so I made an appt. At no point did she mention any payment.
5) I come in for my appt and by this time, I am 13 weeks. Keep in mind, I have not had any kind of testing, no glucose testing, no ultrasound, no mention of genetic testing at all. I was asked to fill out some forms and sat in the office for about 25 min. Finally I was called up and asked for ANOTHER co-​pay. I explained that I was not prepared to make a payment, and that I did not think I had to co-​pay every time. With my first child, that was not the case. She insisted that I had to make a payment and that if I did not pay the co-​pay, I had to reschedule.
There is no way I should have been turned away. I was so far along and had not been exammed in any way. I left the office and went directly to my old doctor office. I explained what happened and they did not understand why there was such a lack in attention given to me. I was taken in right away and soon discovered that I had missed a 10-​week screening and was on the verge of missing 2 more screenings that should have been done by 13 weeks. In addition, my baby had grown so much that the standard vaginal ultrasound to detect pregnancy was not working. As a courtesy to me and my husband, she gave me an ultrasound in her office. It set my mind at east to finally be able to hear/​see my baby’s heartbeat. It was an awful 13 weeks not being able to see that little heartbeat.
Also, I went to my glucose screening and my sugar levels were indeed high this time. Thank god me and my little baby are being taken care of now. Had I not gone to my old doctor, I am not sure how long it would have been until I got the medical attention I needed. Also, my doctor confirmed that I only needed to make a co-​payment of $ 30 once!!! If you are asked to pay multiple times, please contact your insurance company… it is NOT right. $ 30 – 40 a visit every time you go in for a routine checkup is absurd!!!