Mancini’s Sleepworld

Excellent experience at Mancini’s Sleepworld Blossom Hill. We worked with Eric, who is extremely knowledgeable about different kinds of mattresses and helped us find the best fit for us. He was patient and helpful, and we are extremely happy with our purchase of mattress, frame, and bed. We are now going back to complete our purchase with additional furniture. I highly recommend Mancini’s Sleepworld Blossom Hill.

Kevin is awesome! No BS. Honest service and he worked with our budget. Was planning to buy a cal king and ended up buying a whole queen set as well because of the good Memorial Day deal that we were offered. We were very very happy with our purchase.

Bought an expensive mattress set in September 2015.
A few months later the mattress sagged in the middle. I immediately called and placed a request for the replacement. Manager said he would put in a request for warranty company to come out and inspect it. WARRANTY company never called. It took many calls to Mancini’s and many complaints, warranty company finally came out last week. So a total of 6 months later before anyone came. Inspector looked at mattress, noted in his own words «Very faint stain», announced warranty was now voided due to stain and we are stuck with a really bad mattress and NO replacement!!! I will never go back ! Have a crater in the middle of the mattress, my daughter who weighs a mere 100 lbs. could never have put that sag in the middle. Very low quality and a lot of money down the drain. Mattress warranty full of crap. ;(

Eric helped me and my husband buy our first bed/​mattress and let me tell you what an amazing experience we had. Eric was so helpful and knowledgable. He was so patient with us and let us try every bed we wanted and answered every question we had. He was sensitive to our budget and our time. We are so happy with our purchase!!! Thank you Eric! We highly recommend Eric of Mancini’s Sleep World off of Blossom Hill to take care of your mattress needs.

Great service from kevin and Brandon.
They were extremely Helpful and supportive and didn’t have a hard sell.
We bought a new bed and frame with their help within 20 minutes of arriving.
We will be back for our next bed.

Raquel was extremely knowledgable in helping my husband and I find a new mattress. I was very specific about what I wanted and she showed us only the items that fit within that category. She of course wanted to sell us something but it was not uncomfortable or pushy. Lucky for us she knew a lot about the particular brand we ended up with because it’s the one she has at home. I don’t suspect we’ll be buying another one for some time but I would recommend Raquel for sure.

Anthony Cooper was super helpful in purchasing my new mattress, box spring and bed frame. He was super patient and really informative. The friend who I brought shopping with me said she’ll be going back soon to get a new bed of her own!

I had such a great experience, Raquel was very helpful and guided me in the right direction, and heard my needs in what I wanted in a mattress. I ended up buying a Tempur-​pedic, love, love it. Thanks Raquel for your help!

So we bought a very expensive mattress after the recommendation from the sells guy. I have had two back surgeries so we needed a good quality mattress.
The mattress felt great for the first year, by the second year it was already lumpy and lost its firmness.
Called the store to see if they would replace the mattress or do a trade in for the value. I just needed something that would work for my back. Instead they said their policy was to send a third party company out to inspect the mattress.
So in comes this guy that has absolutely no clue on what he is doing. First he is late because he said he has a regular job and this was just an extra job for him. I had to ask him several times to recheck the area he was doing. I could see where this «inspection» was going.
A month or so later I get something in the mail that basically says my mattress is within guidelines and there is nothing Mancinis can do for me.
Horrible customer service. They also do not stand behind their product. I did not want my money back, just a mattress that would sustain a longer period of time and work to help my back at night.
Save your money and purchase a mattress somewhere that believes in customer service and backs up their product.

Eric was great! He was knowledgable and helped us pick out he perfect mattress. He wasn’t pushy and let us try out a bunch and figure out what was good for us and our budget.

Eric Carlson and the guys at Mancini are the best! He gave my family and I great deals on a few mattresses and the hydraulic mattress adjuster. Definitely the place to go to get a great mattress. Highly recommend asking for Eric. You won’t be let down!

Had a great experience shopping for a mattress at Mancini’s. Brandon was spot on about what we needed. Great personality and very helpful. I love the Beauty Rest I bought.
The mattress was delivered a couple of days after and the set up was so speedy and they took the old mattress with them.
Thank You, Carolyn

There isn’t anyplace else that could have done a better job at handling my parents journey to getting a mattress set. It’s a long boring story involving Alzheimer’s and family drama that involved Mancini’s. We had to exchange 2 different sets to make my mother happy and these guys didn’t blink. We returned one set after 14 months and the second after a couple weeks for a shorter box. The 14 month swap was full credit on the old one and free on the 2^nd swap. All I can say is that I wish other people I’ve dealt with involving my parents had been so patient, kind, and accommodating. Mancini’s lives up to what they promote. Thanks!

Dion is the man! Great service. Nice smile. He found us the perfect bed at the best price. I wouldn’t go anywhere else. Thanks!

The whole transaction took less time than we expected. Kevin really knew his stuff, and was very sweet to my mother-​in-​law. He helped her find a bed that she was happy with, which is all we could ask for :)

Omg! Bought my bed 8 months ago from Mancini’s. At the time I didn’t need the bed frame that came with it. But today I needed it. I went in and Dion the manager gave it to me for FREE! Great customer service and funny too! Thank you Dion!

The boyfriend and I needed a mattress for our new apartment. Once we walked in we were greeted by Kevin. Super nice guy! Hooked us with everything. In and out in less than an hour! Ask for Kevin! You won’t regret it.

Unfortunately, I have to downgrade this place from 5 star to 3.
We had purchased a bed frame here back during Labor Day weekend, Eric gave us an estimated delivery date of late October because the bed frame was out of stock and the new shipment will arrive late October, which we had no problem waiting for. To our surprise, a week after Labor Day weekend, the delivery folks called and said they have our bed frame and will be able to deliver earlier than the October promised date, and so comes the nightmare. We were worried that the bed frame would be a damaged item so we made sure to check the product before accepting it. 1^st delivery had a damaged head board so we rejected it, 2^nd delivery the same thing happened. Right now, all we can hope for is that third time will be the charm.
Don’t get me wrong, I love Eric who helped us with our order and really appreciate how great their delivery people are, but corporate, you need to get your shit together and stop sending damaged products to your customers. it’s a waste of time for us, waste of time for your delivery guys and you’re the main reason for all the Unilocal review downgrades!

Had a really easy experience purchasing a new mattress on Labor Day, since I knew the model I wanted and it was an easy transaction with Loren, who offered a rebate and a discount in price for the mattress without the box. Delivery was scheduled over the phone the day before, and they gave me updates of when to expect the delivery which was a quick in with the new and out with the old.
If you check in and purchase over $ 699 here, you get a free set of microfiber sheets, score!

I am a happy camper! Went out today looking for a little daybed since we’ve got guests coming soon. Surprised to find a great selection of bedroom furniture and sleeper sofas. You can shop all kinds of mattresses here.
We found something unique here and they’re delivering it today. But the best was that we got a great deal on a cal king mattress set too. We’ve been putting off replacing our old set because we didn’t want to settle for something cheap. The customer service rep was so fun and helpful that when he mentioned a deal on the mattress set we were willing to listen.
Glad we did! We actually had a good time shopping. Very happy with the mattress set and lounge chair that becomes a bed. We’re also pleased with Alan Houston our customer service rep. He was knowledgeable, funny, and gave us enough space. I like it when they know when to let you talk without them and when they’re personable.
Surprised to have found everything we were looking for and that we had a good time shopping.