Lorna Okada, DDS

Dr Okada and her staff are amazing. They really take the time to explain procedures and make sure you are comfortable. Plus, they are always SO friendly.

I’ve been going to Dr. Okada for the past 7 years, starting with a recommendation from a co-​worker. Previously I have been going to the same dentist for about 20 years, since I was child.
Wow what a difference! I could tell immediately that Dr. Okada was a lot different then my old dentist. She asked a lot of insightful questions and explained things that my old dentist never even bothered to do. A lot of the techniques and equipment she had, I have never seen before either. Dr. Okada tends to take the least invasive route necessary, and explains everything in plain English. They use a lot of water based sonic tools when working on your teeth that seem strange but are a lot less invasive.
Dr. Okada’s supporting staff has changed a little over the years, but everyone that I’ve worked with is super friendly and helpful. I’ve never had to wait more then 5 minutes for a scheduled appointment. And a true sign of the times, you can even get appointment reminders via email and text message. You can also confirm appointments via email /​web browser, one click and you are done.

So the office and staff sounds great at first. Dr Okada is very detailed and it all seems great till the time I saw some extra charges on my bill. I went in for a regular cleaning and expected that to be covered entirely by insurance. In the end of cleaning the assistant told that Dr Okada will be coming to check my teeth. She looked and recommended a referral for some other work she thought necessary and for that I was charged $ 51! I was surprised and I called the office back. The lady Vicki spoke to me in such a rude and high toned voice. I said that I have 3 family members coming to the office and if with every cleaning I am charged $ 51 for just the Doctor to see that will be $ 306 for the year. I have never paid any other dentist for such a «taking a look and referral» service. She was quick to say OK to not giving them repeat business and would not even listen and let me finish my sentence. The office was offended also because in between my first and recent visit I got work done from another friend dentist ! They’ll surely not see my family there again…

I have used this office on several occasions for minor and moderate work.
The dentist (Lorna) is knowledgeable and cares about her patients.
However, work beyond a simple cavity is farmed out to a different office. Also, I have found a number of billing errors. As a result, I stopped going to this dentist office.

Wow!!!
Friendly staff, comfortable office, thorough exam! Dr Okada is awesome! I am so glad I found this dentist!

I just called in regards to questions I had about my baby’s teeth. Got great advice from Debbie. Thanks.

I cannot say enough great things about Dr. Okada’s Dental practice. The Hygienists are personable, delightful, gentle and thorough with their work. The front office, Debbie, is very knowledgeable, friendly and always eager to help. And last and certainly not least, Dr. Okada. She is a very kind, gentle and a very honest dentist (which is hard to find). I have had many dentists and left because of dishonestly, painful cleanings, and unfriendly staff. I think other dentist should visit her and learn because we need more Dr. Okadas!
I am happy to have found Dr. Okada and have been her patient for almost 10 years (wow, has it been that long!). My kids have been going to her since they were two and they actually think it is fun to be there!
I also referred my boyfriend (now husband), my mom, a few friends, and my sister. Oh, and my mother in law is also her patient and she lives in Switzerland! She makes sure to get an appointment every time she visits.

I’m on a 1^st name basis with the staff. Everybody is nice & friendly and knowledgeable with benefits coordination (I have dual coverage). I also had my braces — invisalign with Dr. Okada and done 4 years ago.

I found Dr Okada on Unilocal.I was really excited to see such great reviews!
We were not disappointed! The office was warm and inviting. The front office woman was soooo helpful and knowledgable. She explained everything in detail and welcomed more questions. Dr Okada came out to me in the waiting room while the kids were in back and we put together a game plan for the kids. I felt like I was talking to someone I have known forever! The kids are so excited about going back!!! I can’t believe it!!!
Thanks Dr Okada! You and your staff are amazing!

i have been a serious hoops gymrat most of my life, until about 2 years ago, when i broke the first bone (s) ever in my life. after having two of my front teeth hanging/​dangling from my friend’s elbow crashing down on my face i was thinking, hmm. what a bad day to not have my mouthpiece in.
ran off the court, jumped in the shower with blood dripping everywhere and got on the line with my regular dental office (in the penninsula and not to be named) and left numerous messages about my emergency, 30 minutes later. no call back.
jumped on the line with Delta Dental and searched a bunch of possible dental offices that can see me ASAP, oh did i say that i was flying out to a wedding the next day in Hawaii?!
no dice.
i called a bunch of friends and one of them reached out to one of her dentist friends, who had an in office in San Jose. minutes later i was given a number from the dentist friend that had a colleague in Daly City who would take me in today (though it was her day off).whew saved.
though i was a bit lightheaded from the loss of blood i made it to the office
had my teeth put back in place and bonded with a brace until i was healed and could be properly treated.
fast forward to today.
the dentist friend that helped me in one of my most desperate situations ever is Dr. Lorna Okada. though the commute is rough (door to door about an hour and 30 minutes) just having someone that really cares about the patient, is honest and tends to all my serious grill-​work, makes it all worth it.
so thanks to Dr. Okada all of my original teeth are still in place (well including a crown from a breakdancing accident, but thats another story). I have taken on healthy hygiene habits that were dropped on me from her and all of her caring, fun staff and iam playing basketball with confidence again– even though all my leagues are minutes from her office.
the techniques that are used here are very modern but they all employ a very human, gentle means of carrying out whatever level of dental support you need whether it is preventative, cosmetic or surgical.
i think in life there are some important friends we need to make that we can trust to help with all of our fantastic journeys– a mechanic, doctor, lawyer and dentist.
thx for keeping my pearly yellows sparkling Lorna!!!

A co-​worker recommended Dr. Okada to me when I first moved out here. Best dentist I have EVER had in my life, and I have seen quite a few! Dr. Okada is a true professional and always takes the time to explain what is going on in my mouth and the best way to attack the problem areas.
Not only is Dr. Okada a true pleasure to have as a dentist, but her entire office is friendly and helpful. They are like one big family and when you walk in, you are part of the family also.
Even if I move to San Francisco, I will still come to Dr. Okada as my dentist!

Lifesaver! I can’t believe I haven’t reviewed Dr. Lorna Okada yet. Flash back 6 years ago when my daughter was 3 and I was introducing her to dentistry. We tried everything. We went to pediatric dentists. I took her to my kind and patient dentist. Nothing worked. We tried for years. She screamed. She flailed. She ran. It was awful.
Then I heard about waterlase dentistry where they use water rather than an electric drill to do the work. I decided it was the drill noise that did my daughter in, so this sounded like a good choice.
Dr. Okada’s staff was so spectacular with my daughter. I forget what age she was when we started going here. I’m thinking she was probably 5 or 6. They talked her ear off about fun topics like Disneyland to get her engaged. They showed her all their tools and made things less scary. And they did the job! First success in 3 years.
I’ve been taking my daughter here ever since. Probably 3 – 4 years now. Dr. Okada is kind and gentle and her staff are friendly and great with my daughter. Truly lifesavers.

I found Dr. OKada because my boyfriend had been going to her for some time now and always talks highly of her. I decided to take a plunge after being with the same dentist for about 10 years now. I felt I wasn’t getting the care that I needed for my pearly whites!
I definetly found the 3 Ps I look for in finding the best dentist. P — Pleasant, Professional, Personable. Here are my pros and cons.
PROS:
* The moment you step into the office her staff is so friendly and warm.
* Dr. Okada is very personable and cares for her patients. (teeth as well as personal lives).
* She is thorough and explains everything about how to care for your teeth. I have never been to a dentist that has done this before.
* I’ve never had a dental guard put on me before but thought it was nice to know that my drilled teeth bits were not going into my mouth, because they were landing on the guard. It keeps things more sanitary.
* She put a mouth bridge in my mouth for comfort so that I wouldn’t have to strain to keep it open.
* She also puts sunglass on you to protect from the lights.
* My past dentist I felt was doing uneccessary things to my teeth just to get more money. With Dr. Okada I don’t feel that way at all. She explains all the options and says what she would do if it were her teeth.
CONS:
* A little further of a drive from my house but it’s well worth it!

Disclaimer: Dr. Okada is a good friend of mine (but that didn’t influence my rating, really).
OK that being said, I started going to Dr. Okada because she is a friend of mine, but I continued going because of the great service. She and all of the hygienists there are friendly and always smiling, and take the time to find out what’s going on in your life. It can sometimes be challenging to talk about what you did last weekend when you have all these tubes, etc in your mouth, but I really appreciate their effort. Dr. Okada really pays attention to your comfort (even the shots don’t hurt!). And for those of you that don’t enjoy going to the dentist, she even has murals painted on the ceiling and a TV to keep you distracted!
Appointments are easy to make, and I believe that they accept all type dental insurance.