Kim’s Tire Outlet

I was referred to Kim’s Tire through my brother-​n-​law. He said Kim has reasonable pricing. This past weekend I had to by 4 tires for my jeep. The price was extremely competitive, Kim, was very professional and extremely helpful. Kim, had originally quoted one price which I accepted. Then he called and said I have a cheaper price and a better brand tire. Kim, and I have built a report and I look forward to doing continual business with him. I would recommend Kim to any one who needs tire.
All the best Kim, David L.

Within less than a week the tire I had bought here already had a hole in it. This guy had sold me a defective tire. Went back today to complain and to try to get it replaced for free, since it was their fault. Asian guy was there (didn’t catch his name) didn’t even want to replace the tire. These people shouldn’t even be in business for selling defective tires to their customers. Never coming back here again. Don’t waste your time and especially your money here, unless you want a defective tire. This business rips off their customers and will not refund it. Worst place ever to buying tires. Go somewhere else.

Good prices. Most big places try to rip you off. Might be language barrier that can cause misunderstanding and frustration. Hell of a lot better than being overcharged and forced into a unfavorable deal.

too bad i can’t kim & his wife zero stars. the jerk charged me for air in my tires after telling me that it was free. he is a racist prick, he had a mexican guy working for him awhile back that was cool and nice than he fired him and runs his own shity business. we went back yesterday for a second try for a used tire he said he didn’t have it in stock and refused to help us and just walked back to his office and ignored us. i’m surprised his business is not shut down by now. i can’t stand this place!!!

Came here on 2 ocassions to give this local business a try. I am a fan of supporting local businesses Kim the owner was INCREDIBLY RUDE on BOTH occasions. Gave him 2 chances but will never return again.

Been going here for over 3 years and Kim has never done me wrong!

Have came here for a few years, usually got a deal. Went today had olé Kim lose his attitude because he couldn’t remember me coming before, cussed me out in oriental Haha all the sudden we can’t understand English. I went to spend money, won’t come back.

Ive read some of the previous reviews before coming here, but what I got was way opposite the negative experiences the raters commented on. Mr Kim was very nice, friendly and helpful. not the rude sob that someone mentioned. His assistant, Luis, went from changing the tire on the wheel to mounting, balancing and aligning them to the car. All for half the price you’d pay at a shop that csn handle dozens of customers at a time. My point is, this is a 1-​man band that will provide you great service and the best price, but dont expect stellar service during lunch hour. Get some planning ahead that works best for both you and the shop to wirk together. Oh, don’t blame Kims shop if Tire Rack or you screwed up with shipping, that is just not cool to give them crappy 1-​star for your own logistic screw ups. As far as first impressions, im going back to Mr Kims shop for when i need my brakes replaced. Just go to these guys and youll be happy, but you have to work with them and give up the royal treatment because your going on the cheap without loosing quality on workmanship!

Terrible place to get serviced! Went to get one tire balanced and had to maneuver through their small parking lot. Then I really got ripped off paying 22.00 to mount one tire! Didn’t have many options and time so settled. To top it off I pay top dollar to mount and balance one tire, and have to take the tire out and put the spare back in my self (LAZY EMPLOYEES!)! Good luck with these guys!

This guy is both rude and incompetent. He put one of my tires on backwards, ignoring the arrow printed on the tire. This made the car handle quite poorly in the rain, putting me in danger. When I came back and showed him what he had done wrong, I asked him to fix it and and asked for my money back on this one tire (he installed two) to compensate me for the fact that I had to take off work to get this fixed the second time around. He refused to put the tire on the right way and gave me my money in huff.

Picked these guys as the installer after ordering tires from Tire Rack. I prefer working with the smaller shops… they had a few good reviews. After a crazy mix-​up with the delivery of the tires (to Kim’s Tire Outlet), I decided not to give these guys my business and picked-​up my tires and went to Tire Merchants in San Jose who were fast, courteous and at a great price.
What happened? — My tires weren’t delivered to the correct address (Kim’s Tire Outlet). After calling between Tire Rack, the delivery service (OnTrac) and the owner of Kim’s Tire Outlet (Kim himself), everyone was super courteous and helpful and resolved the delivery problem EXCEPT Kim. Kim was very rude via phone to me AND the Tire Rack rep when we were trying to track down my $ 800 set of tires. After the delivery was corrected, Kim leaves me a voice mail in broken English «hey, I have your tires». Terrible service.
I picked-​up my tires, went to Tire Merchants… paid $ 10+$ 2 disposal of old tires times four = $ 48 for installation and tire balancing. I was in and out in about 30 minutes.

This place is great for getting tires mounted on your wheel on the cheap.
But it is place is not set up to serve many customers at one time so if you come when there are other people there you might have to wait a while.
But if you catch them at the right time you can get 4 tires mounted and balanced for 40 bucks. Ask him if you can get a discount. They usually gives like a five dollar discount on works over 40.