Jim Fiorentino – State Farm Insurance Agent

I’m torn about how many stars to award. Jim’s staff has uniformly been very helpful, responsive, and cheerful. However, Jim himself has been rather removed from my insurance account. (To be fair, I should include a caveat that my experience may not be representative of his service to other clients.) I’m a long-​time client, and I believe he’s called me in for an insurance «checkup» twice. Also, I was once in an accident and didn’t receive any call to see how I was doing. I would have appreciated an expression of concern, as I think most clients would.
I really can’t say anything disparaging about Jim, but I’m just not enthused by the service he’s provided and wouldn’t go out of my way to recommend him to others. But, as I stated above, this has been my experience and my experience alone. I imagine — and hope — that it isn’t representative of the experience of his other clients.

I’ve known Jim and his staff personally and these guys are awesome they are very friendly and honest. They provide great customer service to everyone I highly recommend them to everyone. If anyone is looking to save money on their car insurance and their property you should contact them @ (408) 267‑3276

Over the years, my wife has been involved in several auto accident, which were not her fault. Jim Fiorentino and his staff were very helpful and understanding. They were always following up with us and did everything they could to make this difficult time go as smoothly as possible. Thank you Jim Fiorentino and staff for your outstanding service!