Hong Vu – Loan Officer at Hi-Mark Mortgage

As many other customers, I came to Hong & team through a personal referral and it couldn’t have been better experience. Hong and Hi-​Mark team of are the most straightforward, clear, upfront and detail oriented financing people I’ve ever worked with. I am highly organized and very detail oriented person and was grateful to finally find somebody like-​minded. Everything during the process was clear, smooth, stress-​free and on-​track with no last minute surprises or uncertainty of any kind. If you are on the market for home purchase or refinance — look no further. No local bank or credit union can beat Hong and Hi-​Mark Mortgage neither in rates or customer service. I would refer my friends, family and co-​workers to Hong and team in a heartbeat!

I heard great things about Hong from my two friends; one who worked with him for purchasing his condo, and the other who did a refi. So when the time came for me to refi, I gave him a call. He was very patient with the many questions we had and very thorough with his explanations. He even had me get a quote from my old mortgage company to make sure that I was getting the best rate. The process went very smoothly and I am very thankful. I will definitely recommend him to my friends and family.

A home buying experience can become overwhelming. We all want the right person that knows the business to be able to answer each and every one of our questions. I’ve heard so many stories from friends and family where they felt they received a great deal, but realized that they dealt with someone (mostly someone that they trusted) who locked them into a horrible rate or someone who just didn’t know what they were doing. It resulted in losing thousands of dollars, which they could have saved.
Hong Vu stems from 10 years of experience in mortgages, loans and wealth management. He is the only person I trust to send my family to and the only one I would let my family work with. I’ve seen my family ripped off too many times to trust anyone else. He just closed my aunt and uncle’s place in Morgan Hill with ease. He delivered and gave them the promised rate that was quoted. During the process, they were able to communicate easily through email and phone. He’s currently working with my sister to sell her place and finance her next home.
It’s hard to tell someone to trust a person they barely know, so just email him or give him a call. He’s a good resource to have when you’re in the market or just preparing. Shop around if you have to, but keep in mind, don’t get suckered into people that pressure and try to manipulate you.

Through the recommendation of a friend, I worked with Hong to refinance my home. I must say that Hong is extremely detailed, efficient, resourceful and knowledgable. He was very helpful brokering a highly competitive loan for me and taking me through each step of the convoluted process, even offering explanations along the way. Although I encountered several issues in the process due to my unique situation, Hong was able to help me navigate through and resolve each one smoothly. I was under a tight schedule to get the refinance completed and despite the issues, Hong was able to come through for me, even helping me to lock in a rate while the market was climbing. Without Hong, I doubt I would have been able to close on my refinance so efficiently. He is very responsive, and his customer service is impeccable. Best of all, I was able to successfully refinance without costing me a penny. I highly recommend Hong and would be glad to work with him again in the future.

I am a Realtor that specializes in the East and South Bay. I have worked with many loan officers in the past and I have to say he is one of the best. I have been in headache transactions more times than I’d like to admit, and most of the time the biggest speed bumps during a transaction will be the loan process. By working together, Hong and I, were able to create a smooth stress-​free transaction. This is coming from a Realtor, find a loan officer that knows what he or she is doing. By working with a lender that is fast, reliable, and responsive will mean a worlds of difference during your home transaction. I work with Hong repeatedly because he fits all of the above.
Hong knows the industry very well. I know he is backed by years of experience and knows how to follow the market. Real estate is a very dynamic industry. It could be a seller’s market this month and roll over to a buyer’s market the next. Lenders must also adapt to these changes and market knowledge becomes a valuable asset. Hong is up to date with rate changes, incentives, etc. You can ask him anything and he will help you out. I would highly recommend Hong for any home financial services you may need.

I worked with Hong to secure a loan for my condo. Being a first time home-​owner, Hong was excellent at explaining every process throughout the loan and helped me feel at ease about the whole experience. Hong was very good about setting correct expectations throughout the process and I really appreciated his vast knowledge in the industry to help navigate me through all the options. In the end, I was able to secure an awesome rate through him and he was able to make the whole process stress free.
I would highly recommend Hong to anyone and look forward to working with him again in the future.

We worked with Hong to refinance our home twice. Hong’s customer service, knowledge, and expertise put me at ease going into a process otherwise intimidating and daunting.
He communicated with us throughout the entire process. He was able to intelligently articulate all our options and what was taking place in the market impacting rates, helping us better understand our situation. Best of all, he was able to get us a rate that beat anyone else we spoke with. Because of this we have referred him to many of our friends and family who have all had this same great experience.
I am confident Hong was looking out for our best interest and will continue to use him for all our home financing needs.

Hong helped me recently secure a home loan. The entire process was very stress free.
I honestly do not know why other’s think home loans are so hard to get. With Hong’s expert knowledge and industry connection, the entire was very straight forward.
Hong let us know line by line what each fee was and also, how he would would save us money. Saving money and getting rebates always works for me.
He helped us secure a great rate for our townhouse.