If I can give them 0 stars for horrible business practice I would. the massage was ok but after I finished the massage I tipped the slightly over weight masseuse who was at the front desk when I walked in, 20% which is typical of most massage establishments. This is when the trouble started, after seeing a 20% tip, she was incensed. She demanded I pay more in tip and that 20% tip isn’t enough. She stood there trying to intimidate me into paying her more and would not let me out. I told her there is no way she was gonna get a dime more from me because tips aren’t part of the contract and it is what the customer chooses to pay. But she stood there and started yelling at me, demanding more in tips. Wow, I was shocked like never before. Never in my life had I have a business establishment demand more in tips(especially after I tipped them 20%). I stood there in bewilderment wondering if this was really happening. Well, I didn’t budge. Just on principle alone, I refused to tip her another dime and threatened to call the cops for trying to intimidate me to pay more. Future customers be warned this place is ridiculous and if you are into tyrants masseuse demanding more in tips who have average massaging skills at best, than be my guest and chose this place. Otherwise I suggest to stay the hell away and stay far away from here as possible!!! Unbelievable!!!
Steve Z.
Classificação do local: 2 Alameda, CA
Another reviewer also liked Nicole. Yes, she was good. BUT — this happened. So I don’t recommend going…“My girlfriend and I had dual massages. $ 50 for 70 minutes. Good deal, right? While in the room, I asked if they can go to 90 minutes? Sure, she said in very broken English, ‘$ 60 for both, ok?’ OK, I said, thinking the extra 20 minutes would cost $ 10 more for each of us. But it turned out, she charged us $ 60 more($ 30 each) so it became a worse deal of $ 80⁄90 minutes, vs. $ 50⁄70 minutes. … But then the kicker comes in. We tipped $ 15 a person. Nicole balked — «tip should be more, that is not good enough.» So we made it $ 20 each. She continued, hard — «You don’t tip enough. This too little. Good customer tip $ 40. You need tip more.» And push, and push. I felt like I was in another country. This was not just a gentle suggestion but a demand, and very uncomfortable. My girlfriend pulled another $ 20 out and handed it over. So it became a $ 30 tip each! Instead of feeling good, we were incensed. This was very un-professional. In all, a very unhappy ending.”
Laura S.
Classificação do local: 5 San Jose, CA
Best Massage around by Nichole — Highly recommend therapeutic massage or just relaxing — I go about twice a month and always am very pleased! Everyone I’ve referred to Nichole has been more than satisfied! You won’t be disappointed ! Price is right as well:)